Analyzing 9,400,2369.4M ReviewsFor 26,78326.8K Experts

Experts Reviews · Company report
Miraculous Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%88+51.7Reliability 26%79+20.6Value 15%100+15.2Craft & service penalty99−0.1Momentum penalty72−2.8Experts Score= 85Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Miraculous Carpet Care

Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #211Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 115 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Miraculous Carpet Care is better than 88% of carpet cleaning.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Miraculous Carpet Care is better than 79% of carpet cleaning.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Miraculous Carpet Care is better than 99% of carpet cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Miraculous Carpet Care is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Miraculous Carpet Care is better than 72% of carpet cleaning.B
72
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Miraculous Carpet Care is better than —% of carpet cleaning.–
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Reviews for your job

Customers hired Miraculous Carpet Care for 5 kinds of job.

Miraculous Carpet Care for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$453
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#132 / 157
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Area rug cleaning”

Bill9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

experience and good service. I will use them again. Thank you.

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Peter5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

OUTSTANDING JOB cleaning our carpets !!!!

Reasonable priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
Allison1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Have used this company twice for area rug cleaning and my large sectional. Happy with the work both times. They are meticulous and take their time.

Reasonable priceArea rug cleaning
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dan and team did a wonderful job cleaning our carpet and rugs. Team communicated effectively, arrived on time and took precautions to protect our property. I highly recommend.

General carpet cleaningPet stain & odor removalArea rug cleaning
Carol9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Miraculous Carpet Cleaning not only got puppy stains out of our carpets, got our white area rug white again, but they also protected our hardwood floors from their hoses with drop clothes and shoe booties. Very respectful, arrived promptly and our carpet was dry and back to normal by that evening. Couldn’t recommend more! 6 stars.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
MaríaLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Waw I am amazed at the good service and professionalism that this company offers. My house with this service was better than I expected. I recommend them 100%. 😃👏🏻

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Jamie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Oh my gosh miraculous carpet care is the best! I was stressing out about a coffee stain on a brand-new wool carpet. I called around, and no one could come out to my house in College Grove, so I thought I would have to wait at least a week for help. When I called Dan at miraculous carpet care, he was able to see me…

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Price

$705+154% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 47%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning42$170–$340
Pet stain & odor removal19$153–$366
Area rug cleaning7$176–$453
Carpet steam cleaning7$170–$371
Upholstery cleaning3$189–$377

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