Experts Reviews · Company report
Miraculous Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%88+51.7Reliability 26%79+20.6Value 15%100+15.2Craft & service penalty99−0.1Momentum penalty72−2.8Experts Score= 85Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Miraculous Carpet Care

Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #211Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 115 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Miraculous Carpet Care is better than 88% of carpet cleaning.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Miraculous Carpet Care is better than 79% of carpet cleaning.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Miraculous Carpet Care is better than 99% of carpet cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Miraculous Carpet Care is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Miraculous Carpet Care is better than 72% of carpet cleaning.B
72
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Miraculous Carpet Care is better than —% of carpet cleaning.–
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Reviews for your job

Customers hired Miraculous Carpet Care for 5 kinds of job.

Miraculous Carpet Care for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#78 / 180
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 42 Google reviews tagged “General carpet cleaning” · showing 20

Bill9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

experience and good service. I will use them again. Thank you.

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Andrew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Carpets look brand new again!

Customer photo from Andrew's review
General carpet cleaning
Peter5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

OUTSTANDING JOB cleaning our carpets !!!!

Reasonable priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
Mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

just had 30,000 sq. ft. of carpet done and as usual did great,,efficient job!

Paid $500+Great priceGeneral carpet cleaning
Katie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Extremely knowledgeable, fair, and kind. Did an incredible job with our carpet! Better than I ever thought possible.

General carpet cleaningPet stain & odor removal
AmberLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dan and Marcel at Miraculous Carpet Care always do a phenomenal job! The carpet in our rental needed repairing and a serious deep cleaning. When they were done, the carpet looked brand new! I have been using Miraculous Carpet Care for many years through several homes and their professionalism and quality go unmatched! I am always recommending them!

Great priceGeneral carpet cleaningPet stain & odor removalService not listed
Anna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Seriously cannot recommend Miraculous Carpet Care enough!! I was impressed by Dan from start to finish - and the final product was outstanding, the 7 year old carpets look brand new! He was so thorough with his initial call and quote, and not to mention very kind and professional. He was very fair and detail…

Great priceGeneral carpet cleaningPet stain & odor removal
Emily4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Dan and Marcel were both prompt and very kind. They did an amazing job on my carpets. Highly recommend!

General carpet cleaning
Steven15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Read about Dan/Miraculous Carpet Care on Nextdoor. I left an email, heard back from him that evening! Set up an appointment in less than a week. Did an excellent job, new equipment, did more than expected & came in right on the low side of the quoted pricing! Very professional & personable. Will definitely use…

Paid $500+Reasonable priceGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
StaceyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Dan and Marcel did a fabulous job! They had been recommended and we finally scheduled them to come and clean our bedrooms, bonus room, hallway and stairs. We were long overdue and they did a fantastic job. What a pleasure to work with too!

Reasonable priceGeneral carpet cleaningPet stain & odor removal
CALLIE4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Dan and Marcel were absolutely fabulous at getting our carpets cleaned! They also did the tile of our mudroom and now it looks good as new. I would highly recommend them and plan on using them again in the future!

Great priceGeneral carpet cleaning
Chris8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Dan (owner) is very professional, caring and a pleasure to work with!! Marcel was very thorough, and explained the process before he ever began the work. He paid great attention to detail and has a wonderful work ethic and made sure everything looks good! Highly recommend!!

General carpet cleaning
Carol11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have brand new looking carpets after Dan cleaned them. My husband spilled a cup of coffee on the rug and it was terrible. We tried to use water and get the stain out. It did not work so we called Dan and he got the job done ! We also had the entire Parker’s cleaned to match . Barely used carpets that look brand new again ! Highly recommend.

Paid $400–450Great priceGeneral carpet cleaning
Tabitha10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We get our carpets cleaned often, they always do an amazing job and are so easy to work with. Thank you!

General carpet cleaning
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dan and team did a wonderful job cleaning our carpet and rugs. Team communicated effectively, arrived on time and took precautions to protect our property. I highly recommend.

General carpet cleaningPet stain & odor removalArea rug cleaning
Deborah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was very pleased with the service. My carpet looked like brand new. The technician explained in detail what he was going to do and the owner came and gave me some cleaning and upkeep suggestions that were very helpful. I would highly recommend this company.

Great priceGeneral carpet cleaning
Anne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very impressed. My stairs get a lot of traffic and were spotless after cleaning. I also had a love seat that had not been cleaned in 45 years. The cream background was actually cream-colored again!

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Brandon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Miraculous Carpet Care team has always done a great job! Dan and his team were very professional, did a great job, and were affordable.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Vicki2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Miraculous Carpet Care did an outstanding job on our carpets. Dan thoroughly answered my questions and explained the process. He takes a straight forward approach and doesn’t up sell. We are very happy customers!

General carpet cleaning+ Quality+ Professionalism+ Value
Stacy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dan is a pleasure to work with!

General carpet cleaning+ Responsiveness+ Quality+ Professionalism

Show more general carpet cleaning reviews (22 more) →

Price

$705+154% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 47%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning42$170–$340
Pet stain & odor removal19$153–$366
Area rug cleaning7$176–$453
Carpet steam cleaning7$170–$371
Upholstery cleaning3$189–$377

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