Experts Reviews · Company report
Miraculous Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%88+51.7Reliability 26%79+20.6Value 15%100+15.2Craft & service penalty99−0.1Momentum penalty72−2.8Experts Score= 85Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Miraculous Carpet Care

Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #211Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 115 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Miraculous Carpet Care is better than 88% of carpet cleaning.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Miraculous Carpet Care is better than 79% of carpet cleaning.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Miraculous Carpet Care is better than 99% of carpet cleaning.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Miraculous Carpet Care is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Miraculous Carpet Care is better than 72% of carpet cleaning.B
72
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Miraculous Carpet Care is better than —% of carpet cleaning.–
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Reviews for your job

Customers hired Miraculous Carpet Care for 5 kinds of job.

Miraculous Carpet Care for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#78 / 180
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 42 Google reviews tagged “General carpet cleaning”

Bill9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

experience and good service. I will use them again. Thank you.

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Andrew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Carpets look brand new again!

Customer photo from Andrew's review
General carpet cleaning
Peter5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

OUTSTANDING JOB cleaning our carpets !!!!

Reasonable priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
Mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

just had 30,000 sq. ft. of carpet done and as usual did great,,efficient job!

Paid $500+Great priceGeneral carpet cleaning
Katie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Extremely knowledgeable, fair, and kind. Did an incredible job with our carpet! Better than I ever thought possible.

General carpet cleaningPet stain & odor removal
AmberLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dan and Marcel at Miraculous Carpet Care always do a phenomenal job! The carpet in our rental needed repairing and a serious deep cleaning. When they were done, the carpet looked brand new! I have been using Miraculous Carpet Care for many years through several homes and their professionalism and quality go unmatched! I am always recommending them!

Great priceGeneral carpet cleaningPet stain & odor removalService not listed
Anna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Seriously cannot recommend Miraculous Carpet Care enough!! I was impressed by Dan from start to finish - and the final product was outstanding, the 7 year old carpets look brand new! He was so thorough with his initial call and quote, and not to mention very kind and professional. He was very fair and detail…

Great priceGeneral carpet cleaningPet stain & odor removal
Emily4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Dan and Marcel were both prompt and very kind. They did an amazing job on my carpets. Highly recommend!

General carpet cleaning
Steven15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Read about Dan/Miraculous Carpet Care on Nextdoor. I left an email, heard back from him that evening! Set up an appointment in less than a week. Did an excellent job, new equipment, did more than expected & came in right on the low side of the quoted pricing! Very professional & personable. Will definitely use…

Paid $500+Reasonable priceGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
StaceyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Dan and Marcel did a fabulous job! They had been recommended and we finally scheduled them to come and clean our bedrooms, bonus room, hallway and stairs. We were long overdue and they did a fantastic job. What a pleasure to work with too!

Reasonable priceGeneral carpet cleaningPet stain & odor removal
CALLIE4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Dan and Marcel were absolutely fabulous at getting our carpets cleaned! They also did the tile of our mudroom and now it looks good as new. I would highly recommend them and plan on using them again in the future!

Great priceGeneral carpet cleaning
Chris8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Dan (owner) is very professional, caring and a pleasure to work with!! Marcel was very thorough, and explained the process before he ever began the work. He paid great attention to detail and has a wonderful work ethic and made sure everything looks good! Highly recommend!!

General carpet cleaning
Carol11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have brand new looking carpets after Dan cleaned them. My husband spilled a cup of coffee on the rug and it was terrible. We tried to use water and get the stain out. It did not work so we called Dan and he got the job done ! We also had the entire Parker’s cleaned to match . Barely used carpets that look brand new again ! Highly recommend.

Paid $400–450Great priceGeneral carpet cleaning
Tabitha10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We get our carpets cleaned often, they always do an amazing job and are so easy to work with. Thank you!

General carpet cleaning
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dan and team did a wonderful job cleaning our carpet and rugs. Team communicated effectively, arrived on time and took precautions to protect our property. I highly recommend.

General carpet cleaningPet stain & odor removalArea rug cleaning
Deborah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was very pleased with the service. My carpet looked like brand new. The technician explained in detail what he was going to do and the owner came and gave me some cleaning and upkeep suggestions that were very helpful. I would highly recommend this company.

Great priceGeneral carpet cleaning
Anne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very impressed. My stairs get a lot of traffic and were spotless after cleaning. I also had a love seat that had not been cleaned in 45 years. The cream background was actually cream-colored again!

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Brandon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Miraculous Carpet Care team has always done a great job! Dan and his team were very professional, did a great job, and were affordable.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Vicki2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Miraculous Carpet Care did an outstanding job on our carpets. Dan thoroughly answered my questions and explained the process. He takes a straight forward approach and doesn’t up sell. We are very happy customers!

General carpet cleaning+ Quality+ Professionalism+ Value
Stacy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dan is a pleasure to work with!

General carpet cleaning+ Responsiveness+ Quality+ Professionalism
Cindy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dan and Marcel cleaned my tile floors and carpets. They did an amazing job and both the tile and carpets are cleaner than they have been in years. They returned to address a few stubborn stains and successfully removed them. I highly recommend Miraculous Carpet Care.

General carpet cleaningService not listed+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dan is by far the best in the business and a true artist in his craft. I never thought my carpets would look this great. We have 2 kids and a large dog, the odor and stains from the constant use are gone.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Professionalism
Melissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dan and his helper did an outstanding job on my carpet and his professionalism is amazing in every aspect. Not to mention, he is a wonderful human being. So very refreshing in the service industry!!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Carol9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Miraculous Carpet Cleaning not only got puppy stains out of our carpets, got our white area rug white again, but they also protected our hardwood floors from their hoses with drop clothes and shoe booties. Very respectful, arrived promptly and our carpet was dry and back to normal by that evening. Couldn’t recommend more! 6 stars.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dan did a great job and was wonderful to work with. He cost more than some of my other estimates but I wanted someone that I knew would treat my carpets right, not just a random team from a big company. Dan fit the bill.

General carpet cleaning+ Responsiveness+ Professionalism
Leigh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used Miraculous carpet cleaners On several occasions. I have two dogs and a grand pup. The pet stain and Oder removal is the bomb. The carpets are so clean and fresh when they are finished. Dan is very professional and treats your home with care. I have left entry for my home when I am away. Completely…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Mary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Miraculous is an appropriate adjective!! Dan and his team never fail to exceed my expectations. I have used this company many times for my own home as well as for my clients’ homes (I am a Realtor). Head and shoulders above any other carpet cleaning company out there!!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Christina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend Miraculous Carpet Care. They did an excellent job cleaning and restretching our carpet and didn’t try to upsell unneeded services. Dan is very knowledgeable and professional. The carpet looks fantastic and the price was extremely reasonable.

General carpet cleaning+ Responsiveness+ Quality+ Professionalism
MaríaLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Waw I am amazed at the good service and professionalism that this company offers. My house with this service was better than I expected. I recommend them 100%. 😃👏🏻

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
GregLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend Dan and his crew! Not only did he clean and deodorize my carpet, he showed me the best practices to keep it in tip top condition, while keeping the dog odors away.

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Carol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dan did an awesome job cleaning our carpets. He came through in a pinch and squeezed us into his busy schedule but did a great and thorough job. Definitely recommend!!

General carpet cleaningPet stain & odor removal+ Quality+ Professionalism
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dan did a WONDERFUL job for us! He and his team were extremely professional, courteous, and meticulous. He was prompt with all communication. My carpets look brand new! And smell great!  I HIGHLY recommend Dan and Miraculous Carpet Cleaning!

Customer photo from Michelle's reviewCustomer photo from Michelle's review
General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Casey9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dan and his team did a great job! We have three small children and A LOT of traffic in our home. They cleaned carpets in one bedroom, our stairs, and our TV room couch (with all the kids spills and stains!). I was really pleased with how each space turned out. They were very professional and knew a lot about the…

General carpet cleaningUpholstery cleaning+ Responsiveness+ Quality+ Professionalism
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dan of Miraculous Carpet Care responded to my request for service right away and communicated with me the entire time. He and his assistant showed up on time and were very professional. Even carpet in my well-loved family room looks much better, which seemed impossible. I will definitely use Dan’s company in the future and recommend him to anyone.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Timothy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dan was great! Fair and honest pricing. I highly recommend him. We will definitely hire him again.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Jennifer15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very good experience with Dan. He is very thorough with the cleaning and takes great care to protect the home while he is cleaning. Great communication throughout. Extremely happy with our clean carpets!

General carpet cleaning+ Responsiveness+ Punctuality+ Professionalism
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They did and amazing job cleaning our carpet and removing stains that were years old. Super friendly and went the extra mile in making sure that we were beyond satisfied with the outcome. I would absolutely recommend them to family and friends!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Nicky11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Update: 11/2020 My husband and I cannot say enough about this business! Look no further!!! Dan walks in integrity and honesty! Dan promised to come back if needed and to continue to treat stubborn stains and smells. He actually called US multiple times to check on the carpets AND he came back like he promised and…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Justin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service got my carpet super clean and at a very fair price. Highly recommend and will definitely use Dan again

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Cori3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Dan is, in a word, amazing! I promise you’ll immediately like (and trust!) him! You can tell he takes great pride in making sure clients are well taken care of. He goes that extra step (actually a few steps!) in making sure you are happy. He’s personable, professional and an expert at what he does. He did an amazing…

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
SaraLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Scheduled a last minute carpet cleaning before moving into our new home. Dan was very accommodating and professional - and the end result exceeded my expectations! It was a great experience and I highly recommend his services.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Professionalism
Jim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Dan with Miraculous Carpet cleaned our carpets in Spring Hill - easy to schedule, prompt service , carpets look amazing. Dan was great to work with & very diligent. I would highly recommend this company.

General carpet cleaning

Price

$705+154% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 47%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning42$170–$340
Pet stain & odor removal19$153–$366
Area rug cleaning7$176–$453
Carpet steam cleaning7$170–$371
Upholstery cleaning3$189–$377

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