Analyzing 5,771,8595.8M ReviewsFor 15,88415.9K Experts
Customers frequently cite punctuality, professional communication, and reasonable pricing as key aspects of their experience with Mississippi Plumbing Solutions. Reviewers note that technicians are knowledgeable and often resolve issues during the initial visit, including repairs for gas leaks, sewer systems, and water heaters. However, some customers expressed dissatisfaction with scheduling reliability during home inspections and unexpected costs for minor parts that required a second trip to complete.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Bar = this company · dark tick = category median.
221 Google reviews we collected
Phrases our text analysis found in 152 written reviews
Price verdicts customers left with their Google review
Middle half of what 86 customers paid ($205–$567) · gold mark = category median.
How often each topic comes up in the written reviews
We read 152 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jesse and his team were very professional and efficient.”
“They responded to our inquiry very quickly & provided very thorough & high-quality services.”
“He came in identified the problem quickly and fixed it immediately without rescheduling a visit.”
“Walker and another individual replaced two tankless hot water heaters that were damaged by lightning a strike.”
“I highly recommend calling them for any and all plumbing services.”
“The cost was very reasonable and well worth it for peace of mind.”
“Answered all of our questions and provides us with estimates.”
“They’re the only people I would trust with any of my plumbing needs.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Mississippi Plumbing Solutions - Formerly Reid Plumbing for 8 kinds of job. Pick one to see what they paid and said.
He came in identified the problem quickly and fixed it immediately without rescheduling a visit. Keep this guy.
Both service reps were very knowledgeable and professional. MPS is very punctual and informative of your appointment. I would definitely utilize their service again.
I personally think this is incredibly expensive. More in the $325 price range. We have retired men and done not retired in this neighborhood that would be willing to tackle this for $325. I am a former home renovator and so understand the basics of the problem. It is not a big deal. Sorry. I have paid the service fee.
Walker and another individual replaced two tankless hot water heaters that were damaged by lightning a strike. Both of the individuals were professional and the work was performed to my satisfaction.
Pleasant experience....personable, professional, knowledgeable, friendly....all words to describe this company....I know who to call for future plumbing problems!
Came out the same day I called. Quick friendly service. Great employees will use them again
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 32 | $122–$454 |
| Toilet repair | 32 | $124–$417 |
| Plumbing leak repair | 29 | $317–$1.7k |
| Plumbing pipe repair | 28 | $228–$988 |
| Drain cleaning | 22 | $148–$393 |
| Faucet repair | 15 | $104–$324 |
| Water heater repair | 14 | $104–$380 |
| Water heater installation | 14 | $1.1k–$2.4k |
5.0 ★★★★★ 221 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I highly recommend Mississippi Plumbing Solutions! They responded to our inquiry very quickly & provided very thorough & high-quality services. An exceptional company!
Very professional and staff is awesome
Excellent, prompt service call.
These guys are top notch. They were really quick to get out and help me in pinch. They were super thorough and well educated on what they were doing. 10/10 recommend
I got a cost estimate for several things that need repair. Will schedule actual repairs probably tomorrow. the repairs are complete and it was one of the best experiences I have had. Jesse and his team were very professional and efficient. The cost was very reasonable and well worth it for peace of mind. I highly recommend MPS for any plumbing needs.
He came in identified the problem quickly and fixed it immediately without rescheduling a visit. Keep this guy.
Experienced licensed professional plumber with knowledge of my problem that I would never have figured out on my own.
Both service reps were very knowledgeable and professional. MPS is very punctual and informative of your appointment. I would definitely utilize their service again.
I personally think this is incredibly expensive. More in the $325 price range. We have retired men and done not retired in this neighborhood that would be willing to tackle this for $325. I am a former home renovator and so understand the basics of the problem. It is not a big deal. Sorry. I have paid the service fee.
Thank you for the positive feedback!
Walker and another individual replaced two tankless hot water heaters that were damaged by lightning a strike. Both of the individuals were professional and the work was performed to my satisfaction.
Mississippi Plumbing Solutions - Formerly Reid Plumbing on Google Maps →
Analyzing 5,771,8595.8M ReviewsFor 15,88415.9K Experts
