Analyzing 5,778,3125.8M ReviewsFor 15,92415.9K Experts

Experts Reviews · Company report
Mississippi Plumbing Solutions - Formerly Reid Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%99+14Replies to reviews 7%44+3.1Craft & service penalty99−0.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Mississippi Plumbing Solutions - Formerly Reid Plumbing

Canton, MS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 26 gas contractors · 5.0★ from 221 Google reviews

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Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mississippi Plumbing Solutions - Formerly Reid Plumbing is better than 94% of gas contractors.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mississippi Plumbing Solutions - Formerly Reid Plumbing is better than 93% of gas contractors.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mississippi Plumbing Solutions - Formerly Reid Plumbing is better than 99% of gas contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mississippi Plumbing Solutions - Formerly Reid Plumbing is better than 99% of gas contractors.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mississippi Plumbing Solutions - Formerly Reid Plumbing is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mississippi Plumbing Solutions - Formerly Reid Plumbing is better than 44% of gas contractors.C
44

Reviews for your job

Customers hired Mississippi Plumbing Solutions - Formerly Reid Plumbing for 8 kinds of job.

Mississippi Plumbing Solutions - Formerly Reid Plumbing for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$148–$393
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Drain cleaning” · showing 20

Krag9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

He came in identified the problem quickly and fixed it immediately without rescheduling a visit. Keep this guy.

Paid $200–400Not sureDrain cleaningPlumbing leak detectionPlumbing leak repair
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Walker and another individual replaced two tankless hot water heaters that were damaged by lightning a strike. Both of the individuals were professional and the work was performed to my satisfaction.

Paid $2,000+Reasonable pricePlumbing leak detectionToilet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
MarkLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fast Service Great Prices I would recommend to everyone..

Great priceDrain cleaning
Gizmo6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Shaun arrived promptly, diagnosed the issues and made the necessary replacements and repairs. Problem solved. Very pleased with his professionalism, efficiency, and courtesy. - Robert Conway

Paid $300–400Great priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Leonard10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent!!

Drain cleaning
TeamTucker’s3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Technician was very thorough and worked to clear our drain clog.

Paid $300–400Great priceDrain cleaning
Blake3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Shaun was amazing! Super friendly and informative and went above and beyond what we asked for originally. Would highly recommend to friends and family!

Paid $500–600Reasonable priceDrain cleaningOutdoor plumbing system repair
Marty7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our technician Walker did an outstanding job and Dana in the office is a pleasure to deal with. I highly recommend them to anyone needing plumbing help. When we have a need in the future we will give them a call and also recommend them to anyone asking for recommendations.

Paid $800–900Great priceDrain cleaningFaucet installationService not listed
Whitt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you to Reid Plumbing for handling all my plumbing needs in a professional and timely manner.

Drain cleaning+ Punctuality+ Professionalism
Melba1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Highly recommend Reid Plumbing for any plumbing problems. Was professional, pleasant to work with, and completely solved my issues with slow water pressure, installation of new kitchen faucet and water filter installation. I would use Reid Plumbing for any plumbing problems I might encounter from now on.

Faucet installationFaucet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
KristieLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cooper, Shawn and their team have gone above and beyond to take care of me and my family during an absolute disaster of plumbing issues in our new home. We’ve had a few emergencies and they’ve always come through for us even though they’ve been booked solid. I trust this crew and highly recommend them.

Outdoor plumbing system repairPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Reid plumbing was very professional and quick to respond to our call when we noticed leaks under the house in the plumbing and they not only fixed the problem quickly but let us know an honest recommendation on next steps. We will definitely be calling Reid Plumbing in the future.

Plumbing leak detectionPlumbing leak repairDrain cleaning
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Reid plumbing is well equipped to tackle any service call. They are very professional and up front with you. I would highly recommend for absolutely any plumbing needs.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Louis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Replaced ice maker

Drain cleaningService not listed+ Responsiveness+ Punctuality+ Quality
J.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Reid plumbing is outstanding. They are punctual, professional and installation is the highest quality. We have had them out for multiple jobs and will continue to use them through the years.

Toilet installationWater heater installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Leonard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Rating only, no written review.

Great priceToilet repairDrain cleaningPlumbing leak detection
Stacy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★

Rating only, no written review.

Drain cleaning
Sheldon6 months ago★★★★

Rating only, no written review.

Reasonable priceToilet repairDrain cleaning
Thomas8 months ago★★★★★

Rating only, no written review.

Paid $300–400Reasonable priceDrain cleaning
Annie9 months ago★★★★★

Rating only, no written review.

Drain cleaning

Show more drain cleaning reviews (2 more) →

Price

$325-11% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 59%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection32$122–$454
Toilet repair32$124–$417
Plumbing leak repair29$317–$1.7k
Plumbing pipe repair28$228–$988
Drain cleaning22$148–$393
Faucet repair15$104–$324
Water heater repair14$104–$380
Water heater installation14$1.1k–$2.4k

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