Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Mississippi Plumbing Solutions - Formerly Reid Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%99+14Replies to reviews 7%44+3.1Craft & service penalty99−0.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Mississippi Plumbing Solutions - Formerly Reid Plumbing

Canton, MS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 26 gas contractors · 5.0★ from 221 Google reviews

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Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mississippi Plumbing Solutions - Formerly Reid Plumbing is better than 94% of gas contractors.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mississippi Plumbing Solutions - Formerly Reid Plumbing is better than 93% of gas contractors.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mississippi Plumbing Solutions - Formerly Reid Plumbing is better than 99% of gas contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mississippi Plumbing Solutions - Formerly Reid Plumbing is better than 99% of gas contractors.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mississippi Plumbing Solutions - Formerly Reid Plumbing is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mississippi Plumbing Solutions - Formerly Reid Plumbing is better than 44% of gas contractors.C
44

Reviews for your job

Customers hired Mississippi Plumbing Solutions - Formerly Reid Plumbing for 8 kinds of job.

Mississippi Plumbing Solutions - Formerly Reid Plumbing for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$161–$383
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Faucet installation”

Janie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They worked me into their schedule very quickly to resolve a problem when I needed them to. Good work. Efficient. Friendly.

Paid $200–400Not sureFaucet installationPlumbing leak repair
Paul10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I am very pleased with the services. Jesse quickly solved our problem, and was very professional and friendly. It was clear that he was an expert and would do the job right. Dana was also very friendly and helpful.

Faucet installation
Gizmo6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Shaun arrived promptly, diagnosed the issues and made the necessary replacements and repairs. Problem solved. Very pleased with his professionalism, efficiency, and courtesy. - Robert Conway

Paid $300–400Great priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service.

Great priceFaucet installation
Todd5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great folks who do what they say they’re going to do at a good price.

Paid $500–600Great pricePlumbing leak detectionFaucet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Terri2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Shawn was excellent, ended up repairing more than I had initially requested

Toilet repairWater tank installationFaucet installation
Willis8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Kendall and Shawn did a great job replacing my leaking faucet. Very professional. Found the problem quickly. Repair went well. New faucet is working great.

Plumbing leak detectionFaucet installation
Leslie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

MS Plumbing always shows up on time and does a great job!! And keeps things tidy. Will always use them!

Paid $200–300Reasonable priceFaucet installation
Marty7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our technician Walker did an outstanding job and Dana in the office is a pleasure to deal with. I highly recommend them to anyone needing plumbing help. When we have a need in the future we will give them a call and also recommend them to anyone asking for recommendations.

Paid $800–900Great priceDrain cleaningFaucet installationService not listed
Melba1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Highly recommend Reid Plumbing for any plumbing problems. Was professional, pleasant to work with, and completely solved my issues with slow water pressure, installation of new kitchen faucet and water filter installation. I would use Reid Plumbing for any plumbing problems I might encounter from now on.

Faucet installationFaucet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
JacobLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys were super friendly, knowledgeable, quick, easy to deal with and made my experience quite enjoyable. Walker knows his stuff!

Faucet installationToilet installationToilet repair+ Responsiveness+ Punctuality+ Quality
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Reid plumbing is well equipped to tackle any service call. They are very professional and up front with you. I would highly recommend for absolutely any plumbing needs.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Forrest2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Reid Plumbing was on time, professional and communicated clearly before and after the repair.

Faucet installationShower repair+ Responsiveness+ Punctuality+ Quality

Price

$325-11% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 59%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection32$122–$454
Toilet repair32$124–$417
Plumbing leak repair29$317–$1.7k
Plumbing pipe repair28$228–$988
Drain cleaning22$148–$393
Faucet repair15$104–$324
Water heater repair14$104–$380
Water heater installation14$1.1k–$2.4k

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