Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Mississippi Plumbing Solutions - Formerly Reid Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%99+14Replies to reviews 7%44+3.1Craft & service penalty99−0.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Mississippi Plumbing Solutions - Formerly Reid Plumbing

Canton, MS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 26 gas contractors · 5.0★ from 221 Google reviews

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Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mississippi Plumbing Solutions - Formerly Reid Plumbing is better than 94% of gas contractors.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mississippi Plumbing Solutions - Formerly Reid Plumbing is better than 93% of gas contractors.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mississippi Plumbing Solutions - Formerly Reid Plumbing is better than 99% of gas contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mississippi Plumbing Solutions - Formerly Reid Plumbing is better than 99% of gas contractors.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mississippi Plumbing Solutions - Formerly Reid Plumbing is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mississippi Plumbing Solutions - Formerly Reid Plumbing is better than 44% of gas contractors.C
44

Reviews for your job

Customers hired Mississippi Plumbing Solutions - Formerly Reid Plumbing for 8 kinds of job.

Mississippi Plumbing Solutions - Formerly Reid Plumbing for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$104–$324
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Faucet repair”

Victoria8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Very professional and staff is awesome

Faucet repair
CPThompson372 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Came out the same day I called. Quick friendly service. Great employees will use them again

Paid $800–1,000Plumbing pipe repairFaucet repair
Kristy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always great service and ways quick to care of all of our problems at the salon! A plumber is a hairdressers best friend!

Great priceFaucet repair
Sandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Thank you for the quick response time. We appreciate. Both technicians were polite and we trust their ability in doing the repairs. Thanks again.

Paid $300–400Not sureToilet repairFaucet repair
Lucille6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Shawn was great, very friendly and very knowledgeable. Will definitely call again. Thank you so much. It’s great to see a great company with great employees.

Paid $100–200Reasonable priceFaucet repair
Melba1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Highly recommend Reid Plumbing for any plumbing problems. Was professional, pleasant to work with, and completely solved my issues with slow water pressure, installation of new kitchen faucet and water filter installation. I would use Reid Plumbing for any plumbing problems I might encounter from now on.

Faucet installationFaucet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Scarlette6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Reid Plumbing gets it done. Had 1:30 service call. Arrived on time. Looked at problems - went and got part - returned and fixed my bath tub faucet all in same day. Great people and great job!

Faucet repairPlumbing pipe repair+ Responsiveness+ Professionalism
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Reid plumbing is well equipped to tackle any service call. They are very professional and up front with you. I would highly recommend for absolutely any plumbing needs.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We are pleased with the great work that was accomplished on Monday. Look forward to doing more business with your company. Exceptional attention to detail.

Faucet repairOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
J.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Reid plumbing is outstanding. They are punctual, professional and installation is the highest quality. We have had them out for multiple jobs and will continue to use them through the years.

Toilet installationWater heater installationFaucet repair+ Responsiveness+ Punctuality+ Quality
David7 months ago★★★★★

Rating only, no written review.

Paid $100–200Reasonable priceToilet repairPlumbing leak detectionFaucet repair
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Paid $500–600Reasonable priceToilet repairFaucet repair
Ann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $200–300Faucet repair
Wade1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet repairGarbage disposal repairToilet repair+ Responsiveness+ Punctuality+ Quality
Jack3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Faucet repair+ Responsiveness+ Punctuality+ Quality

Price

$325-11% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 59%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection32$122–$454
Toilet repair32$124–$417
Plumbing leak repair29$317–$1.7k
Plumbing pipe repair28$228–$988
Drain cleaning22$148–$393
Faucet repair15$104–$324
Water heater repair14$104–$380
Water heater installation14$1.1k–$2.4k

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