Analyzing 5,821,5945.8M ReviewsFor 16,05416.1K Experts

Experts Reviews · Company report
Mississippi Plumbing Solutions - Formerly Reid Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%99+14Replies to reviews 7%44+3.1Craft & service penalty99−0.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Mississippi Plumbing Solutions - Formerly Reid Plumbing

Canton, MS · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 26 gas contractors · 5.0★ from 221 Google reviews

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Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mississippi Plumbing Solutions - Formerly Reid Plumbing is better than 94% of gas contractors.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mississippi Plumbing Solutions - Formerly Reid Plumbing is better than 93% of gas contractors.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mississippi Plumbing Solutions - Formerly Reid Plumbing is better than 99% of gas contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mississippi Plumbing Solutions - Formerly Reid Plumbing is better than 99% of gas contractors.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mississippi Plumbing Solutions - Formerly Reid Plumbing is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mississippi Plumbing Solutions - Formerly Reid Plumbing is better than 44% of gas contractors.C
44

Reviews for your job

Customers hired Mississippi Plumbing Solutions - Formerly Reid Plumbing for 8 kinds of job.

Mississippi Plumbing Solutions - Formerly Reid Plumbing for sewer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Sewer repair”

PauletteLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

MPS was recommended to me by a friend. Shawn and another young man(who is in training) came to my home within 24 hours of my son calling them. I had a major sewer blockage. My son and I couldn’t use any of the bathrooms(3) or kitchen sink. Shawn immediately knew what the problem was. He gave me a quote, I said ok…

Paid $900–1,000Reasonable priceToilet repairSewer repair
Oscar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Mr McInnish was great. Very nice man and knowledgeable . He made sure I was taken care of.

Paid $1,000+Reasonable priceToilet repairSewer repair
Brittny7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Mississippi Plumbing is amazing. They are knowledgeable, professional, and I can trust they will get it fixed.

Great pricePlumbing pipe repairOutdoor plumbing system repairSewer repair
Bob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Employees were very friendly and helpful. They explained everything they found, what their recommendations were, and then repaired the way they said they would.

Reasonable priceSewer repair
KristieLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cooper, Shawn and their team have gone above and beyond to take care of me and my family during an absolute disaster of plumbing issues in our new home. We’ve had a few emergencies and they’ve always come through for us even though they’ve been booked solid. I trust this crew and highly recommend them.

Outdoor plumbing system repairPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
annie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We contacted Reid Plumbing due to how highly respected and recommended they are amongst our community. They got back in touch with us in a timely manner and were polite and professional. They came to look at the job, explained that they felt they needed to use a sewer camera to check for a break in the pipe. Sure…

Plumbing leak detectionOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality

Price

$325-11% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 59%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection32$122–$454
Toilet repair32$124–$417
Plumbing leak repair29$317–$1.7k
Plumbing pipe repair28$228–$988
Drain cleaning22$148–$393
Faucet repair15$104–$324
Water heater repair14$104–$380
Water heater installation14$1.1k–$2.4k

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