Car wash · San Bernardino, CA · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%33+2.3Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#56 of 89 car wash servicesiPosition by Experts Score among all companies we track in this category. · better than 38%
4.8★★★★★454 Google reviews · 24 photos
93%five-star reviews
4.89★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently praise the staff for being friendly and helpful, noting that the vacuums are strong and the pricing is reasonable for the service provided. Reviews highlight quick service and clean results, though some patrons mention the lack of shade in the vacuum area as a drawback. A recurring criticism involves vehicle damage, with several low-star reviews reporting scratches on cars, alongside complaints about misleading membership pricing and non-functional blower nozzles.
Google rating: 4.8 out of 5 from 454 reviews (93% five-star).
Reviews on this page: 454 Google reviews (355 with written comments, 14 with photos).
Owner responses: the business replied to 51% of reviews.
Most recent review: November 4, 2026.
Service: Car Wash serving San Bernardino, California.
Data from Google, last updated November 4, 2026.
Score profile vs other car wash services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Mister Car WashCar Wash Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mister Car Wash: 86/100 on this factor. Category median: 90.A
86
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mister Car Wash: 86/100 on this factor. Category median: 88.A
86
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mister Car Wash: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mister Car Wash: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mister Car Wash: 33/100 on this factor. Category median: 86.D
33
Bar = this company · dark tick = category median.
Star ratings
454 Google reviews we collected
4.8of 5
5 stars42393%
4 stars102%
3 stars61%
2 stars10%
1 star143%
Praise vs complaints
Phrases our text analysis found in 355 written reviews
96%praise
Praise25296%
Complaints104%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price5568%
Reasonable2430%
Overpriced11%
Not sure11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude11644%
Quality & results5220%
Would recommend4015%
Speed & response208%
Price & value208%
Communication114%
Honesty & trust31%
What customers talk about
We read 355 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Thanks to Danny for being kind and courteous during my visit there.”
“I give this place a 5 start rating ☆☆☆☆☆ 😃 too the staff , keep up the good work !”
“Damaged to vehicle.”
“I would definitely recommend this location to anyone looking for a good car wash.”
“If you value your vehicle definitely stay away from this place.”
“The staff were friendly, the service was quick, and my car looked great afterward.”
“I have the monthly membership which is definitely worth it!”
“Location is convenient but not worth it anymore.”
“Olivia is really nice, She was really helpful in the process and explained the difference in types of washes definitely top tier employee!”
“This location has great vacuums and their wash was honestly top tier.”
People customers mention
Rialto9 reviews
Daniel7 reviews
Olivia6 reviews
Angelica6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Mister Car Wash for 8 kinds of job. Pick one to see what they paid and said.
LLuzLocal Guide · 46 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 23 hours ago★★★★★
love coming here getting my car wash always my car washing and having Daniel help out on any questions I have.
LLeticiaLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Great car wash. Prices are good and the vacuums are always working. So many spots to park and dry and vacuum your car. Thanks to Danny for being kind and courteous during my visit there.
Great priceAuto detailingAuto interior vacuuming
MMonikaa day ago★★★★★
For being my first time going to mister i had the best time cleaning my car the employee name Daniel was so sweet and very welcoming thank you so much Daniel I’ll be getting a membership with yall.
AAstin3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
I really enjoy coming to this location, Daniel specifically was very friendly and engaged in conversation, while also keeping the lot clean.
Great price
RRebecca2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Krys helped me out today at Misters great costumer service! Helped me out today with an amazing car wash! Car left looking shining and great definitely coming here again! :)
KKristal1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
The employees at Mister Car Wash are very kind and super helpful. Always greeting customers with a smile.
Mr. car wash is full of smiles and positivity. I love that place!!
Price assessment: Great price
Services: Auto detailing, Vacuuming, Auto interior vacuuming
Response from the owner · 8 months ago
We appreciate the love. We strive to provide exceptional service and convenient amenities to enhance your car wash experience. Your support means a lot to us, and we can't wait to see you again soon!
Thank you for your 5-star review. We certainly strive to be the best! Our team works hard to provide exceptional service and keep our facilities in tip-top shape to deliver amazing results. Come visit us again soon!
L
Luz AnguianoLocal Guide · 46 reviewsiTotal number of Google reviews Luz has written across all businesses on Google Maps, not just this one.
love coming here getting my car wash always my car washing and having Daniel help out on any questions I have.
L
Leticia De SantiagoLocal Guide · 21 reviewsiTotal number of Google reviews Leticia has written across all businesses on Google Maps, not just this one.
Great car wash. Prices are good and the vacuums are always working. So many spots to park and dry and vacuum your car. Thanks to Danny for being kind and courteous during my visit there.
Price assessment: Great price
Services: Auto detailing, Auto interior vacuuming
Busyness: Not busy
Response from the owner · 22 hours ago
Thank you for your 5-star review. We certainly strive to be the best! Our team works hard to provide exceptional service and keep our facilities in tip-top shape to deliver amazing results. Come visit us again soon!
For being my first time going to mister i had the best time cleaning my car the employee name Daniel was so sweet and very welcoming thank you so much Daniel I’ll be getting a membership with yall.
Response from the owner · 21 hours ago
Friendly service and great people - we love to hear that, Monika! We'll make sure to share your compliments with our Rialto team. Until next time!
A
Astin Coleman3 reviewsiTotal number of Google reviews Astin has written across all businesses on Google Maps, not just this one.
I really enjoy coming to this location, Daniel specifically was very friendly and engaged in conversation, while also keeping the lot clean.
Price assessment: Great price
Busyness: Not busy
Response from the owner · a day ago
Thank you for the amazing review, Astin. Quality service and great people are what we're all about. We'll share your kind words with Daniel, and hope to see you again soon!
C
CARLOS R2 reviewsiTotal number of Google reviews CARLOS has written across all businesses on Google Maps, not just this one.
Very good vacuums and service daniel was very welcoming👍🏼
Price assessment: Great price
Response from the owner · a day ago
Thank you for the amazing review, Carlos. Quality service and great people are what we're all about. We'll share your kind words with Daniel, and hope to see you again soon!
R
Rebecca Ochoa2 reviewsiTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
Krys helped me out today at Misters great costumer service! Helped me out today with an amazing car wash! Car left looking shining and great definitely coming here again! :)
Response from the owner · a day ago
Thank you for the amazing review, Rebecca. Quality service and great people are what we're all about. We'll share your kind words with Krys, and hope to see you again soon!
K
Kristal Prado1 reviewiTotal number of Google reviews Kristal has written across all businesses on Google Maps, not just this one.
The employees at Mister Car Wash are very kind and super helpful. Always greeting customers with a smile.
Price assessment: Great price
Services: Polishing, Vacuuming
Busyness: Not busy
Response from the owner · 5 days ago
Thank you for your 5-star review. We certainly strive to be the best! Our team works hard to provide exceptional service and keep our facilities in tip-top shape to deliver amazing results. Come visit us again soon!
Y
Yahaira Simental3 reviewsiTotal number of Google reviews Yahaira has written across all businesses on Google Maps, not just this one.
Super strong vacuums and great customer service support every worker on site is pleasant and helpful at all times. Their monthly membership is very reasonable.
Price assessment: Great price
Services: Vacuuming
Busyness: Not busy
Response from the owner · 5 days ago
Hi Yahaira. Customer satisfaction is our top priority, and we're thrilled that you had a positive experience with us. We appreciate your feedback and recommendation, and look forward to seeing you soon. Take care!
