Car wash · San Bernardino, CA · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#48 of 89 car wash servicesiPosition by Experts Score among all companies we track in this category. · better than 47%
4.9★★★★★298 Google reviews · 24 photos
95%five-star reviews
4.88★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers frequently praise the friendly, professional staff and efficient automatic washing services that effectively remove dirt without leaving water spots. The high rating reflects consistent satisfaction with customer interactions and the convenience of the location. However, lower-rated comments highlight issues with equipment limitations, such as vacuums that struggle with tight spaces, and complaints regarding pricing value, vehicle scratching, and membership policy restrictions.
Google rating: 4.9 out of 5 from 298 reviews (95% five-star).
Reviews on this page: 298 Google reviews (248 with written comments, 10 with photos).
Owner responses: the business replied to 88% of reviews.
Most recent review: November 3, 2026.
Service: Car Wash serving San Bernardino, California.
Data from Google, last updated November 4, 2026.
Score profile vs other car wash services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Mister Car WashCar Wash Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mister Car Wash: 86/100 on this factor. Category median: 90.A
86
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mister Car Wash: 82/100 on this factor. Category median: 88.A
82
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mister Car Wash: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mister Car Wash: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mister Car Wash: 98/100 on this factor. Category median: 86.A
98
Bar = this company · dark tick = category median.
Star ratings
298 Google reviews we collected
4.9of 5
5 stars28395%
4 stars21%
3 stars52%
2 stars00%
1 star83%
Praise vs complaints
Phrases our text analysis found in 248 written reviews
97%praise
Praise19697%
Complaints63%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price7964%
Reasonable3831%
Overpriced32%
Not sure32%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude9648%
Quality & results5628%
Would recommend178%
Price & value126%
Speed & response105%
Communication94%
Honesty & trust21%
What customers talk about
We read 248 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very fast and very professional and serves with a smile”
“Cameron and grace were rude as can be.”
“Jason did a great job with helping out with what I needed to do, great wash”
“Jason m was a wonderful associate that helped me get my car looking better than I've ever seen it, id recommend this place 100 times out of 10”
“Great service by Well who was such a nice guy ,The whole team is great and the place is worth every penny.”
“$26 is very expensive, and they don't have a machine to clean floor mats or their own towels for drying your car.”
“Its always effective & efficient i love here they always take care of you and are super friendly”
“Took his time explaining and was extremely helpful.”
“…re qork is great and love to wash my truck here always i reccomend it honestly and say its honestly good here everyone all staff and workers…”
People customers mention
Jason11 reviews
Angel5 reviews
Juan3 reviews
Carwash3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Mister Car Wash for 8 kinds of job. Pick one to see what they paid and said.
Eeve5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 20 hours ago★★★★★
Jason was so great, my first time here and his service was outstanding. I’ll be coming back 😊
MMariaLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Absolutely sensational!!!! The young man at the beginning was a beautiful soul that helped me so much and the Manager was absolutely Amazing!!! She was most helpful and kind and so caring!!!! Thank you a million. Will be coming back soon 🥰
JJordan1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Jason m was a wonderful associate that helped me get my car looking better than I've ever seen it, id recommend this place 100 times out of 10
Great priceScratch removalPolishingAuto detailing
GGianna2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Jason is quite literally the best! Give him a raise immediately! Such great service and so kind!!
Great priceVacuuming
CCassandra6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Will provided excellent customer service. Took his time explaining and was extremely helpful.
SSamantha1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
The guy was so nice his name was Jason ‘ everytime I see him he makes me feel welcomed and like I wanna come back everytime because he helps me out so much
Thank you for your 5-star review. We certainly strive to be the best! Our team works hard to provide exceptional service and keep our facilities in tip-top shape to deliver amazing results. Come visit us again soon!
E
eve5 reviewsiTotal number of Google reviews eve has written across all businesses on Google Maps, not just this one.
Really awesome service! Jason and Angel are really great :)!
Price assessment: Great price
Services: Vacuuming
Busyness: Not busy
Response from the owner · a day ago
We appreciate the love. We strive to provide exceptional service and convenient amenities to enhance your car wash experience. Your support means a lot to us, and we can't wait to see you again soon!
M
Maria NavedoLocal Guide · 29 reviewsiTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Absolutely sensational!!!! The young man at the beginning was a beautiful soul that helped me so much and the Manager was absolutely Amazing!!! She was most helpful and kind and so caring!!!! Thank you a million. Will be coming back soon 🥰
Response from the owner · a day ago
Friendly service and great people - we love to hear that, Maria! We'll make sure to share your compliments with our San Bernardino team. Until next time!
J
Jordan Williams1 reviewiTotal number of Google reviews Jordan has written across all businesses on Google Maps, not just this one.
Jason m was a wonderful associate that helped me get my car looking better than I've ever seen it, id recommend this place 100 times out of 10
Price assessment: Great price
Services: Scratch removal, Polishing, Auto detailing
Busyness: Not busy
Response from the owner · 2 days ago
Thank you for the amazing review, Jordan. Quality service and great people are what we're all about. We'll share your kind words with Jason, and hope to see you again soon!
R
Robert Martinez2 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
We certainly strive to be the best! Our team works hard to provide exceptional service and keep our facilities in tip-top shape to deliver amazing results. Thank you for your thoughtful review, Robert. Come visit us again soon!
G
Gianna Frank2 reviewsiTotal number of Google reviews Gianna has written across all businesses on Google Maps, not just this one.
Jason is quite literally the best! Give him a raise immediately! Such great service and so kind!!
Price assessment: Great price
Services: Vacuuming
Busyness: Not busy
Response from the owner · 5 days ago
We appreciate the love. We strive to provide exceptional service and convenient amenities to enhance your car wash experience. Your support means a lot to us, and we can't wait to see you again soon!
R
RR KalraLocal Guide · 365 reviewsiTotal number of Google reviews RR has written across all businesses on Google Maps, not just this one.
¡Un servicio amable y gente estupenda! Nos encanta oír eso, Gabriel. Compartiremos tus elogios con nuestro equipo de San Bernardino. ¡Hasta la próxima!
C
Carp Craze7 reviewsiTotal number of Google reviews Carp has written across all businesses on Google Maps, not just this one.
Thank you for the amazing review. Quality service and great people are what we're all about. We'll share your kind words with Jason, and hope to see you again soon!