Analyzing 7,554,3837.6M ReviewsFor 21,28721.3K Experts

Experts Reviews · Company report
Mitchell Garage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Mitchell Garage

Lehi, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #83Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 844 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mitchell Garage is better than 94% of auto repair shops.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mitchell Garage is better than 94% of auto repair shops.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mitchell Garage is better than 97% of auto repair shops.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mitchell Garage is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mitchell Garage is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mitchell Garage is better than 69% of auto repair shops.B
69

Reviews for your job

Customers hired Mitchell Garage for 8 kinds of job.

Mitchell Garage for air & cabin filter replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Air & cabin filter replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 168
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 31 Google reviews tagged “Air & cabin filter replacement” · showing 20

L11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I can always trust Mitchell Garage to do just the work that needs to be done at the best price possible. Very reliable and quality work!!!! I highly recommend them to anyone who needs anything done on their vehicle.

Great priceAir & cabin filter replacementOil change
KellyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Since moving to the Spanish Fork area three years ago, Mitchell’s Garage in Provo has been my go to guy when I need some work done on my GMC Sierra or my wife’s Honda CRV. They’ve had my vehicles a number of times and each time I have been extremely satisfied with their work, processes, and prices. Work is always…

TransmissionElectrical repairAir & cabin filter replacement
Alexander9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Best mechanic shop around! My car always feels new after leaving the shop!

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceAuto maintenance
Tomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We always go here for our car repairs and maintenance and our cars have been in good shape.

Great priceAir & cabin filter replacementTiresBrakes
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Quality work. Quick turn around. Awesome people

TransmissionElectrical repairAir & cabin filter replacement+ Punctuality+ Quality+ Value
Randy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

These guys take good care of me! I've been taking my vehicles here for years and have never had a bad experience with them. They get the job done right!

Great priceAir & cabin filter replacementAir conditioningElectrical+ Punctuality+ Quality+ Professionalism
Terri3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Very nice. Prompt service. Highly recommend.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceOil change+ Punctuality+ Professionalism
Scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Excellent business

Great priceCarburetor cleaningAir & cabin filter replacementGeneral repairs & maintenance
Youchi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Super nice people! I didn't know a lot about cars but they were patient with me and clear in communication!!

Air & cabin filter replacement
KellaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Love these guys, I've been taking my cars and trucks to them for 30+ years, lots of family and friends have been converted too, they go above and beyond to help get me back on the road. Thanks Chad and Wes

Reasonable priceTransmissionCarburetor cleaningAir & cabin filter replacement
Tony8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always five stars! Honest work, great work, I'm very happy, and always have been with Chad and Wes. Mitchell garage is the best!

Customer photo from Tony's reviewCustomer photo from Tony's review
Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great professional service. With a good price.

Great priceAir & cabin filter replacementGeneral repairs & maintenanceVehicle Inspection
kristenLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always kind and professional. We've been going to Mitchell's for years and always have a wonderful experience. Would highly recommend!!

Air & cabin filter replacementTiresAuto battery replacement
MartyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mitchell Garage is the place to go for all your vehicles service & repair needs, Chad and his crew are friendly, honest, charge a fair price and are fun to work with. Thank you Chad and crew for taking great care of all my vehicles. I'm a customer for life.

Air & cabin filter replacementTiresAuto battery replacement
Lowell11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Whenever I need services or repair work done on one of our cars, I feel very comfortable taking it to Mitchell Garage because I trust Chad and know that he will give us a good deal, and only recommend those repairs or services that are needed. I'm very happy to recommend Mitchell Garage to anyone who needs a place…

Air & cabin filter replacementGeneral repairs & maintenanceBrakes
Matthew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great people and very up front and down to earth! They’re also always busy so call ahead.

Air & cabin filter replacementTiresSteering & suspension repair
AlisaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We love Mitchell Garage. They give fantastic service and communicate the problems and needed fixes clearly. They are busy and popular and that is because they do great work. Thank you to the Mitchell Team!

Air & cabin filter replacementAuto maintenanceBrakes
Josh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Changed my alternator and were great! Been back for oil changes among other things.

Air & cabin filter replacementAuto emissions testingOil change
Jojanna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

It was an excellent service and fair price. They change my breaks in the time they promise. Great experience, highly recommend

Air & cabin filter replacementAuto exhaust system replacementOil change
Jenna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would recommend this shop to anyone. He doesnt rip you off & he never disappoints with there services. He even let me pay my remaining balance, when I ended up not having enough, 2 days later. They are just great overall. If you are looking for a trustworthy shop, head here.

Air & cabin filter replacementAuto maintenanceOil change

Show more air & cabin filter replacement reviews (11 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 54%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance112—
Oil change93—
Brakes60—
Auto engine diagnostic56—
Engine repair42—
Wheel alignment41—
Vehicle Inspection35—
Air & cabin filter replacement31—

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