Experts Reviews · Company report
Mitchell Garage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Mitchell Garage

Lehi, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #83Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 844 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mitchell Garage is better than 94% of auto repair shops.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mitchell Garage is better than 94% of auto repair shops.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mitchell Garage is better than 97% of auto repair shops.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mitchell Garage is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mitchell Garage is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mitchell Garage is better than 69% of auto repair shops.B
69

Reviews for your job

Customers hired Mitchell Garage for 8 kinds of job.

Mitchell Garage for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.60
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 241
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 60 Google reviews tagged “Brakes”

DianneLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Efficient. Polite. Reasonably priced

Great priceTiresAuto battery replacementAuto brake repair
Anna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Chad always makes sure I’m taken care of and all my services are done well and in a timely manner, and he is honest about priority with services!

General repairs & maintenanceBrakesOil change
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very accommodating, friendly, and prompt. Great service and price!

TiresVehicle InspectionBrakes+ Punctuality+ Quality+ Professionalism
Tomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We always go here for our car repairs and maintenance and our cars have been in good shape.

Great priceAir & cabin filter replacementTiresBrakes
Makayla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My family loves Chad and the whole team at Mitchell Garage and have gone to them for various car needs. They are thorough, honest, and skilled at what they do. Highly recommend!

Great priceEngine repairBrakes
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Quality work. Quick turn around. Awesome people

TransmissionElectrical repairAir & cabin filter replacement+ Punctuality+ Quality+ Value
Maria12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Mitchell’s is our favorite mechanic in town. We have had them do multiple repairs on our vehicles. The service is fast and friendly. We have never felt that we were overcharged, or that staff were trying to sell us unnecessary repairs. With one of our vehicles they were very helpful in diagnosing and making…

Great priceBrakes
DustinLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My son's truck wheel bearing caught fire and had to be fixed right away. We dropped it off at Mitchell Garage as it was the closest to the Freeway. Also, He goes to school Nearby so it was convenient to pickup. Mitchell Garage had excellent communication and started working on the truck that day as they understood…

Customer photo from Dustin's review
Steering & suspension repairWheel alignmentBrakes
Tyree13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We’ve used Mitchell Garage for 8+ years and have always been more than happy with their service. Thanks Chad. You are rad. You’ve never made us mad. If your shop closed, we’d be sad. Best service we’ve ever had. That rhymed way too much. My bad.

Reasonable priceWheel alignmentBrakesAir conditioning
Scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Excellent business

Great priceCarburetor cleaningAir & cabin filter replacementGeneral repairs & maintenance
Grace4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Mitchell’s Garage was helpful, informative, trustworthy, and reasonably priced. Can’t ask for anything more!

Reasonable priceBrakes
AnnLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Competitive pricing and excellent service.

Brakes
KellaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Love these guys, I've been taking my cars and trucks to them for 30+ years, lots of family and friends have been converted too, they go above and beyond to help get me back on the road. Thanks Chad and Wes

Reasonable priceTransmissionCarburetor cleaningAir & cabin filter replacement
Tony8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always five stars! Honest work, great work, I'm very happy, and always have been with Chad and Wes. Mitchell garage is the best!

Customer photo from Tony's reviewCustomer photo from Tony's review
Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great professional service. With a good price.

Great priceAir & cabin filter replacementGeneral repairs & maintenanceVehicle Inspection
Jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chad is awesome, trustworthy and follows up. I found my new mechanic for my vehicles.

Reasonable priceBrakes
Bill7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have always found them to be honest and professional in their dealings with me. I highly recommend their business to anyone.

BatteryBrakesElectrical
kristenLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always kind and professional. We've been going to Mitchell's for years and always have a wonderful experience. Would highly recommend!!

Air & cabin filter replacementTiresAuto battery replacement
provoair55882 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mitchel garage is FANTASTIC. They are knowledgeable and reasonably priced. I use them for all 4 of my families cars. They are the best.

TransmissionExhaustTires
MartyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mitchell Garage is the place to go for all your vehicles service & repair needs, Chad and his crew are friendly, honest, charge a fair price and are fun to work with. Thank you Chad and crew for taking great care of all my vehicles. I'm a customer for life.

Air & cabin filter replacementTiresAuto battery replacement
Lowell11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Whenever I need services or repair work done on one of our cars, I feel very comfortable taking it to Mitchell Garage because I trust Chad and know that he will give us a good deal, and only recommend those repairs or services that are needed. I'm very happy to recommend Mitchell Garage to anyone who needs a place…

Air & cabin filter replacementGeneral repairs & maintenanceBrakes
Matthew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great people and very up front and down to earth! They’re also always busy so call ahead.

Air & cabin filter replacementTiresSteering & suspension repair
Jo11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Chad was great! They did my repair efficiently and were as fair as possible with the price. I'll certainly be returning in the future. I appreciate the honesty and good communication. Update: These are my go-to guys! I always know I'll get a great service at an affordable price.

A/C installation & repairAuto tire replacementBrakes
AlisaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We love Mitchell Garage. They give fantastic service and communicate the problems and needed fixes clearly. They are busy and popular and that is because they do great work. Thank you to the Mitchell Team!

Air & cabin filter replacementAuto maintenanceBrakes
Tom4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Awesome place to visit for car repairs and maintenance. Our family has been using their services since we moved to Utah in 2018.

BrakesGeneral repairs & maintenanceOil change
Clarke3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The guys at Mitchell Garage were great. Chad had the car in and out real quick. I have recommended Chad and his guys to everyone I know.

Brakes
BrennanLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chad was extremely quick, and fixed the problem. No complaints.

BrakesTires
Andy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly, fast, and honest. Couldn’t ask for more. Didn’t recommend unnecessary work or services. They did what was needed and they did it quickly. Will definitely be back!

BrakesGeneral repairs & maintenance
Joshua3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome service and customer service. Chad is very friendly and personable. I drive for work so I'm in often for oil changes. They have helped me out a lot!

BrakesAir conditioning
KellyLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, & done very quickly! Decent price for work done!

A/C installation & repairBrakes
Justace11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The guys there always treat me really well. Very honest and great pricing. I continue to go back time and time again for many reasons but that’s a few of them.

Brakes
Ana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Been going to Mitchell’s garage for over 20 years. I won’t let anyone else touch my vehicles, not even the dealership. Chad and Wes have always been honest, fast, and done the job right every time. I won’t go anywhere else for any repairs or maintenance.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
courtney1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The team at Mitchell’s Garage always takes such good care of me! They are the best of the best! I have always felt like I am in good hands whenever they work on my truck.

Brakes
Whin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

After a bad experience at a dealership, we brought our vehicle to Mitchell’s garage and they took really good care of us. They fixed what was needed at a reasonable price and didn’t try to push for more that wasn’t needed, like the dealership did. When they did the alignment, they double checked to make sure it was…

BrakesWheel alignment
jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

These guys are great! They have serviced 3 of my vehicles over the last 5 years, and I would recommend to everyone.

BrakesAuto engine diagnosticGeneral repairs & maintenance
Melanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We've used Mitchell's Garage for years, now. Chad has integrity. He is honest and won't do unnecessary work and then charge for it. He will let you know approximately how long until a repair will be needed, in our case, the brakes. The technicians at Mitchell's are efficient which can be important. He was honest to…

BrakesOil change+ Punctuality+ Quality+ Professionalism
CoreyLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys are the best. Always friendly and happy to assist anyone that walks in. Very professional and they are fair with their pricing. Highly recommend them to anyone who needs their car fixed or breaks done.

Brakes+ Quality+ Professionalism+ Value
chuckLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’m actually really savvy when it comes to mechanics. I work on my own vehicles because you just can trust mechanics these days. Truth be told, if I can’t do it the only place I will ever take something of mine is to Chad or Wess at Mitchels garage in Provo. I’ve sent many friends and family members to them. They…

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality+ Quality+ Professionalism
Michael11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Got my starter recently replaced in just 2 days while everyone else is swamped. If you want quality performance these are your guys! I have been going to Mitchell Garage for a few years whenever I can't get the job done, these guys can!

BrakesElectricalAuto engine diagnostic
AdamLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great experience! Chad is a pro. He was in my car for 20 seconds and knew what other places couldn't figure out after 2 visits. Definitely coming here for future repairs, it's no wonder he's booked a few days out.

Brakes+ Quality+ Value
dan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I took a old car in to Mitchell Garage to have multiple repairs and replacements done. Chad and Wes did exactly what they said they would do. This garage is awesome and you will never find better service All my work will be done there. Thanks Chad and Wes!!!! Dan Logan----. Lehi

BatteryBody & TrimBrakes+ Punctuality+ Quality+ Professionalism
Tivalee9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Best service! Our family has been using them for years and they never disappoint!

A/C installation & repairAir & cabin filter replacementBrakes+ Punctuality+ Quality+ Professionalism
Jeuel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

great people, good service, just make sure you set aside a good amount of time for things to get done

BrakesAuto engine diagnosticOil change+ Quality
Brady2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Rating only, no written review.

Customer photo from Brady's review
Great priceCarburetor cleaningElectrical repairAir & cabin filter replacement
Sam11 months ago★★★★★

Rating only, no written review.

Reasonable priceBrakes
Jonathan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Brakes
Alexis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Brakes
Garrett1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Brakes
Devin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

BrakesEngine repairOil change
Keli4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Brakes
mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

BrakesOil changeVehicle Inspection
Emily2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Brakes
MitchellLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BrakesOil change
Leland1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Brakes
DavidLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Brakes+ Punctuality+ Quality+ Professionalism
Marla8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

BrakesAuto engine diagnosticGeneral repairs & maintenance
Becky5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesAuto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
JordanLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesOil change+ Punctuality+ Quality+ Professionalism
Darcy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality+ Quality+ Professionalism
SpencerLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

BrakesOil changeAuto engine tuning+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 54%Overpriced 1%Not sure 1%

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