Experts Reviews · Company report
Mitchell Garage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Mitchell Garage

Lehi, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #83Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 844 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mitchell Garage is better than 94% of auto repair shops.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mitchell Garage is better than 94% of auto repair shops.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mitchell Garage is better than 97% of auto repair shops.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mitchell Garage is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mitchell Garage is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mitchell Garage is better than 69% of auto repair shops.B
69

Reviews for your job

Customers hired Mitchell Garage for 8 kinds of job.

Mitchell Garage for electrical repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 139
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Electrical repair”

Collette7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

They are always friendly and give fantastic service! I have used them several times and Chad is always very helpful!

Electrical repair
KellyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Since moving to the Spanish Fork area three years ago, Mitchell’s Garage in Provo has been my go to guy when I need some work done on my GMC Sierra or my wife’s Honda CRV. They’ve had my vehicles a number of times and each time I have been extremely satisfied with their work, processes, and prices. Work is always…

TransmissionElectrical repairAir & cabin filter replacement
Wayne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I like to take my vehicles their because they do a great work and I trust what they say and good prices and get your vehicle back fast

Great priceElectrical repair
Tom6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Update to below: Once again 5 stars needing a quick repair (we only have one car) Chad got us in that day and the work was done that same day. Mitchell Garage is fantastic! New to Provo Utah we were looking for an honest auto mechanic. We searched the internet and found Mitchell Garage who was highly rated. Their…

BatteryElectrical repairGeneral repairs & maintenance+ Quality+ Professionalism+ Value
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Quality work. Quick turn around. Awesome people

TransmissionElectrical repairAir & cabin filter replacement+ Punctuality+ Quality+ Value
BrentLocal Guide · 115 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I chose this garage without a referral, based on the strength of the reviews. You can never be sure about these things beforehand, but they exceeded my expectations. They were quick, honest, did only what was needed and tried the simplest and cheapest solution first. They also communicated promptly and clearly. I'm…

Great priceElectrical repair
Carrie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We love Mitchell's Garage! They are so great to work with and incredibly knowledgeable. After taking our van to multiple mechanics with no end to our problems, Mitchell's found the problem and fixed it. Great pricing, honest work, and so professional.

Great priceElectrical repairWheel alignmentAuto maintenance
Davin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Again, Chad at Mitchell Garage didn’t disappoint! The only shop I feel comfortable taking my car too! Thank you

Reasonable priceElectrical repairVehicle InspectionAuto maintenance
Tony8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always five stars! Honest work, great work, I'm very happy, and always have been with Chad and Wes. Mitchell garage is the best!

Customer photo from Tony's reviewCustomer photo from Tony's review
Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
Larissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They diagnosed my completely dead car quickly and replaced the alternator and a leaky hose with no hassle. Super clear about the costs, really easy to work with, and never made me feel like I was inferior. Will be back for sure!

Electrical repairGeneral repairs & maintenance
Tiffany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This place is simply THE BEST!! Quick, kind, considerate and honest!

Auto emissions testingBatteryAir conditioning
AnnieLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly staff and good service

Air & cabin filter replacementElectrical repairGeneral repairs & maintenance
Ana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Been going to Mitchell’s garage for over 20 years. I won’t let anyone else touch my vehicles, not even the dealership. Chad and Wes have always been honest, fast, and done the job right every time. I won’t go anywhere else for any repairs or maintenance.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Arvin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Mitchell’s garage was so precise with the diagnosis and repair to my vehicle, I wouldn’t take my car anywhere else in town!

Electrical repairGeneral repairs & maintenance
Doc3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent , skilled, honest and the price is fair.

A/C installation & repairAuto A/C replacementAir conditioning
chuckLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’m actually really savvy when it comes to mechanics. I work on my own vehicles because you just can trust mechanics these days. Truth be told, if I can’t do it the only place I will ever take something of mine is to Chad or Wess at Mitchels garage in Provo. I’ve sent many friends and family members to them. They…

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality+ Quality+ Professionalism
Michael11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Got my starter recently replaced in just 2 days while everyone else is swamped. If you want quality performance these are your guys! I have been going to Mitchell Garage for a few years whenever I can't get the job done, these guys can!

BrakesElectricalAuto engine diagnostic
Sherie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mitchell’s garage was the best! Hands-down! Where everybody is making people wait for up to two months these guys got me in and out so fast. I was told by other mechanics that I needed about 3000+ dollars worth of repairs. They quickly responded back that it wasn’t anything more than a new fan and and hose that was…

Auto engine diagnosticElectrical repairEngine repair+ Punctuality+ Quality+ Professionalism
dan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I took a old car in to Mitchell Garage to have multiple repairs and replacements done. Chad and Wes did exactly what they said they would do. This garage is awesome and you will never find better service All my work will be done there. Thanks Chad and Wes!!!! Dan Logan----. Lehi

BatteryBody & TrimBrakes+ Punctuality+ Quality+ Professionalism
Brady2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Rating only, no written review.

Customer photo from Brady's review
Great priceCarburetor cleaningElectrical repairAir & cabin filter replacement
Josh4 years ago★★★★★

Rating only, no written review.

Electrical repairEngine repair
Tim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticElectrical repairEngine repair
JoshLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticElectrical repairTransmission+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 54%Overpriced 1%Not sure 1%

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