Experts Reviews · Company report
Mitchell Garage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%69+4.9Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Mitchell Garage

Lehi, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #83Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 844 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mitchell Garage is better than 94% of auto repair shops.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mitchell Garage is better than 94% of auto repair shops.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mitchell Garage is better than 97% of auto repair shops.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mitchell Garage is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mitchell Garage is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mitchell Garage is better than 69% of auto repair shops.B
69

Reviews for your job

Customers hired Mitchell Garage for 8 kinds of job.

Mitchell Garage for engine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Engine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 174
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 42 Google reviews tagged “Engine repair” · showing 40

Makayla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My family loves Chad and the whole team at Mitchell Garage and have gone to them for various car needs. They are thorough, honest, and skilled at what they do. Highly recommend!

Great priceEngine repairBrakes
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Quality work. Quick turn around. Awesome people

TransmissionElectrical repairAir & cabin filter replacement+ Punctuality+ Quality+ Value
Steven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

A friend recommended Mitchel's. They did a great job. Replaced radiator. As usual Mitchell's did a great job on my van. They diagnosed the problem with my brakes and explained it in a way that I could understand. They checked my van over thoroughlly and repaired the door with no cost. I appreciate their service.…

Great priceEngine repair
KellaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Love these guys, I've been taking my cars and trucks to them for 30+ years, lots of family and friends have been converted too, they go above and beyond to help get me back on the road. Thanks Chad and Wes

Reasonable priceTransmissionCarburetor cleaningAir & cabin filter replacement
Bill7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have always found them to be honest and professional in their dealings with me. I highly recommend their business to anyone.

BatteryBrakesElectrical
kristenLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always kind and professional. We've been going to Mitchell's for years and always have a wonderful experience. Would highly recommend!!

Air & cabin filter replacementTiresAuto battery replacement
provoair55882 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mitchel garage is FANTASTIC. They are knowledgeable and reasonably priced. I use them for all 4 of my families cars. They are the best.

TransmissionExhaustTires
BruceLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always friendly & helpful! Highly recommended!!!

Engine repair+ Quality+ Professionalism+ Value
Shane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mitchell garage was uniquely great at servicing only the things I wanted serviced, and not adding a bunch of other useless fees like I’ve had at other places. Very friendly staff too

Auto maintenanceEngine repair
LouisLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Taken my trucks here for 3 years now, these guys are awesome and do great work!

Auto maintenanceAuto engine diagnosticEngine repair
Norm3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very awesome to work with. Got our car fixed quick and helped us with the emissions. They’re awesome people very good work highly recommend them very honest people to work with.

Engine repairVehicle Inspection
Ana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Been going to Mitchell’s garage for over 20 years. I won’t let anyone else touch my vehicles, not even the dealership. Chad and Wes have always been honest, fast, and done the job right every time. I won’t go anywhere else for any repairs or maintenance.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Brandy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chad was great. He was super patient with me while i figured out the insurance stuff and held my sons car there for months. Once i got it figured out he had everything done within a week and it runs great! I’m very appreciative and would recommend them to anyone!

Engine repair
Doc3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent , skilled, honest and the price is fair.

A/C installation & repairAuto A/C replacementAir conditioning
Tanya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Traveling through Provo from Oregon to Colorado, the engine on my 2016 Honda CRV lost power on the freeway and the check engine light plus others lit up. After looking at the reviews for local Honda dealers that were not stellar, I found Mitchell Garage with some wonderful reviews. Even though they already had a…

Auto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
Stacey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very reasonable. Great communication and quick repairs! Highly recommend!

BatteryEngine repair+ Punctuality+ Quality+ Professionalism
chuckLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’m actually really savvy when it comes to mechanics. I work on my own vehicles because you just can trust mechanics these days. Truth be told, if I can’t do it the only place I will ever take something of mine is to Chad or Wess at Mitchels garage in Provo. I’ve sent many friends and family members to them. They…

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality+ Quality+ Professionalism
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Other garages told me my truck needed a new engine that would cost thousands of dollars. I then took it Mitchell’s Garage and they repaired my existing engine for hundreds of dollars. The truck now runs great, and I have a new mechanic.

Engine repairGeneral repairs & maintenanceAuto engine tuning+ Punctuality+ Quality+ Professionalism
Michael11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Got my starter recently replaced in just 2 days while everyone else is swamped. If you want quality performance these are your guys! I have been going to Mitchell Garage for a few years whenever I can't get the job done, these guys can!

BrakesElectricalAuto engine diagnostic
Sherie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mitchell’s garage was the best! Hands-down! Where everybody is making people wait for up to two months these guys got me in and out so fast. I was told by other mechanics that I needed about 3000+ dollars worth of repairs. They quickly responded back that it wasn’t anything more than a new fan and and hose that was…

Auto engine diagnosticElectrical repairEngine repair+ Punctuality+ Quality+ Professionalism
EmilyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mitchell’s Garage is the best! I first went to them a few years ago for an overheating problem my car had after going to several mechanic shops. After years of spending money on repairs for this problem that never worked- the mechanics at Mitchell’s realized that the lid was the wrong size and that was why my…

Auto engine diagnosticEngine repairExhaust+ Punctuality+ Quality+ Professionalism
Nathan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I called Mitchell Garage from out of State looking for help with my Honda Odyssey that lost the harmonic balancer. They knew exactly how to take care of it, got my van in and repaired very quickly. They kept in contact and were able to provide a quote that they kept when time to pay. They were very helpful in…

Engine repair+ Punctuality+ Quality+ Professionalism
dan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I took a old car in to Mitchell Garage to have multiple repairs and replacements done. Chad and Wes did exactly what they said they would do. This garage is awesome and you will never find better service All my work will be done there. Thanks Chad and Wes!!!! Dan Logan----. Lehi

BatteryBody & TrimBrakes+ Punctuality+ Quality+ Professionalism
Adelaide11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Really great to work with. They don't over charge, they're honest, and we've been going to this garage for years.

Engine repair+ Quality+ Professionalism
Stan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I was traveling in Provo, far from home, when the engine check light came on. I contacted my mechanic, who referred me to Mitchell Garage. I called Chad, and he worked me in first thing in the morning. He did a scan and a visual inspection, and we determined that I could safely travel home. I made it safely,…

Engine repair
Leavitt2 months ago★★★★★

Rating only, no written review.

Reasonable priceAuto brake repairEngine repair
Brady2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Rating only, no written review.

Customer photo from Brady's review
Great priceCarburetor cleaningElectrical repairAir & cabin filter replacement
Randya year ago★★★★★

Rating only, no written review.

Reasonable priceSteering & suspension repairEngine repair
ChrisLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Engine repair
Jerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Engine repair
Devin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

BrakesEngine repairOil change
Devry4 years ago★★★★★

Rating only, no written review.

Engine repairExhaustOil change
Josh4 years ago★★★★★

Rating only, no written review.

Electrical repairEngine repair
Garth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Carburetor cleaningEngine repair
Michael4 years ago★★★★★

Rating only, no written review.

Air conditioningEngine repairGeneral repairs & maintenance
Tim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticElectrical repairEngine repair
Navarro3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Engine repairExhaustGeneral repairs & maintenance
Andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Engine repair+ Professionalism
Becky5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesAuto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
Teresa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism

Show more engine repair reviews (2 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 54%Overpriced 1%Not sure 1%

Jobs customers hired them for

Compare with