How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Momentum penalty33−6.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREMitchell Pest Services
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 1,292 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Mitchell Pest Services for 8 kinds of job.
Mitchell Pest Services for ant extermination
Clear ✕All 98 Google reviews tagged “Ant extermination” · showing 80
Customer service is excellent and Tripp is always so sweet to my dogs. Would highly recommend Mitchell’s Peat Services
I'm new to this business, however, it was refreshing to see how quickly I received a response to my inquiry. I'm looking forward to receiving the services I elected from this company. August 13, 2021 We were not home when our representative arrived and performed her tasks. Needless to say, we are satisfied and would like her to return and inspect inside.
awesome people to work with! always professional and does an excellent job
Great service as always!
Update: Silver has taken over for Jonath and we are still completely satisfied with Mitchell's. Everyone they have sent has been knowledgeable and personable. Thank you Silver! we called Mitchell's thinking we had termites. Jonath came out and after a thorough inspection determined they were actually ants. i…
Alfonso was vrry professional and very courtious . I liked his personality. Everyone ive met from this company knows what they are doing and will answer any question for yor. Very nice people who get the job done right. Wish there were more companys like Mitchels.
I’ve been using this company for a while, always so responsive and are very knowledgeable based on what would be best recommended for your property. Definitely a great company to use and trust I am in good hands!
We have been using this service for years. They always treated the pest issues around our place that come up promptly and thoroughly.
Hey I tell every one looking for great pest control to call Mitchiel. They know what thier doing and its right!
The man who came to spray was knowledgeable, informative, and friendly. We have been Mitchell Pest customers for years and are very satisfied.
I highly recommend Mitchell Pest. Everyone you speak with is great, but I want to express my appreciation of Keith, who is the manager, and Andrew, the technician. They are both outstanding service professionals. They are shining examples of great customer service because they actually care. And not only that, but…
Professional and very responsive. Easy to work with!
We were very pleased by the work done by Andrew, with Mitchell Pest. Our service was scheduled quickly, and he arrived promptly and listened to us and did everything he could to ease our worries!!
I called on a Wednesday and they were at our house the following morning to help mitigate a huge red ant infestation we had in our home!!! These guys were excellent to deal with!! From Chelsea at the office to our technician Michael, their professionalism and customer service were just amazing!!! Thank you once again!!!!!
Mitchell Pest has ONCE AGAIN, come to my aid!!! Twice this summer I've needed them beyond my usual scheduled service. Bees have been my problem recently. AJ came to my rescue!! He handled my huge bee problem very professionally, & QUICKLY!! Thank you, Mitchell Pest, AJ., & all the other great employees!!
They scheduled me quickly and Chelsea was very helpful. Thank you!
The tech came within the scheduled time period, was very professional, friendly, and knowledgeable and even showed me some issues I was unaware of. A+ on the tech as he was awesome
They did a great job and were very thorough and polite
The came and did an extremely thorough follow up appointment!
Had a chronic problem with sugar ants. While I waited for a callback from another pest control, I called Mitchell. They came out next morning, treated our residence and within 24 hours the problem had significantly been eliminated. Thank you for the fast service and great results!
Chelsea was the representative who reached out the morning after my request for a quote. She was very helpful and was able to get us scheduled that day, so far experience has been great!
Jarius from Mitchell’s Pest was just the best! He listened patiently to our concerns of an ant infestation and was well prepared. He took several steps to address the problem and couldn’t have been kinder or more knowledgeable! He explained everything he was doing and also gave us great advice to trim the bushes…
Chelsea was super sweet and called immediately yesterday to schedule pest control services for today! She is super sweet and bubbly and was very informative. We will see how the pest control goes but so far Keith is very kind, informative, and professional and currently treating our home now.
Had a wonderful honest experience with Mitchell pest. They won't try to upscale anything you don't need and tell you how to do it yourself. Jonah is extremely educated and would welcome him into my home anytime!
Excellent customer service!!!!!!
Tom and Kia came out to help us with a rat problem. They were super friendly and Tom was very informative and knowledgeable over the phone. Also extremely honest as far as services that we needed, and gave a through inspection! Highly recommend!! 2022 Update: we continued to use Mitchell pest, and I have so much…
Great Service!
Tech was great and answered all our questions
Our technicians were thorough in identifying any problem areas and ensuring we understood preventative measures to take between services.
The young men that came were very courteous and respectful. Performed their job well and explained everything thoroughly 👏. Signed up for a year's worth of treatment.
Very friendly, knowledgeable customer service. Chelsea quickly scheduled a service and handled all logistics.
A++. We have multiple rental properties requiring special attention to each individual house. Mitchell listens, responds, communicates, shows up on time every time, and stays right on it! We changed from another large company to Mitchell bc we struggled to get on-going information. Mitchell tells us how the house…
I called Mitchell based on my neighbor's recommendation. Fred Douglas has served my needs with the utmost professionalism and with a cheerful smile every quarterly visit., The local Mitchell office coordinated Fred's visits with my neighbor's to save time and gas. He came when promised, did his thing efficiently…
Chris Fortune did a wonderful job. Thank you
Superior job done by their team. Chris was polite, timely and did a great job clearing out the insects out of my home.
I have been using Mitchell Pest Control for a while now, and find them courteous and reliable.
I purchased my home in February 2021, did some major renovation for several months, & during that time had another Pest Control company visit my house twice. I chose Mitchell Pest Services, this time, on the advisement of my brother, who uses their services. I'm Glad I Did! Jessy was very thorough in all aspects of…
Very easy to work with. They worked with my schedule. I called yesterday and they had someone out today to service the house. Very communicative and responsive.
Mitchell Pest Control is very professional and effective. We use them for our regular pest control services and haven’t noticed any pest issues since we began with them. They always give us notifications before they visit, come on time, and their prices are very reasonable. I would recommend using them for your pest control needs!
Jesse was very prompt and professional. Highly recommend for anyone in need of pest control!!
Trish Is an awesome employee. She did our 3 month service. She additionally killed and cleared all the spider webs all around our bay window. Great Job, Trish
Chelsea really helped me out.
We had some issues, and Jennifer from the business reach out about the services. We talked, she was able to fixed the issue right away. Like the quick responses and was able to reschedule for a follow.
Very easy transaction. Trish came for the second visit. She, just like the rest of the staff were awesome! Explained everything to me in detail. Really really enjoy and trust Mitchell and will not use anyone else!!
We live near the river and have a lot of bugs from the small forest behind our home. Mitchell's has been more than helpful not only to treat, but also educating us when they come out. Everyone is polite, professional and seem to really enjoy their work. Our home is now a bug free zone since starting their treatment!
Jennifer was very professional and super nice. She also explained what she was going to do, did it, and reviewed what she did. Very professional. And unlike other companies, she didn't make me feel like she was rushed and had to get in and out.
The Young lady was well prepared, knew the answers to my questions, even removed a dead mole from a yard that she found while doing the work! I will definitely use their services again again
Just received first service and between the home visit and phone onboard, I am very impressed! Very professional and thorough, and price is competitive.
I used Mitchell's to inspect our home for carpenter ants. She came and did an inspection of the area to determine the best course of action.
Great service
Great customer service! The technicians are polite, respectful and very educated about the treatments they do. I had to reschedule my second treatment because of a rainy day and they were so awesome about rescheduling, no hassle at all! The technician informed the office and they immediately called me to reschedule…
Great service and great company will continue to use.
I contacted the Mitchell Pest Services in order to determine if the flying pests I encountered were termites or ants. The technician determined that the pests were ants and subsequently provided me with options for eliminating the ants. I was very satisfied with the technician's professionalism, knowledge and advice.
Trish from Mitchell Pest arrived and her professionalism shined. During COViD, she asked permissions at every step to match interaction comfortability. She explained more about the service than the agent who set the appointment and gave follow up advice beyond the program’s basics. Each call to Mitchell Pest, I…
Mitchell Pest is honest and local and very trustworthy. They spray every quarter and they've come out to help us with a critter. Their prices are reasonable, and they're effective!
Not only did Mitchell's find pest issues that my former provider didn't find, they also found a couple of plumbing leaks and took photos. Prices are very fair and everyone I've worked with has been friendly and professional!
We have no pest, thanks to Mitchell.
Great company and services. We get mosquito treatments and enjoy using our backyard again. Pest control has resulted in no pests, so two thumbs up (and a dog paw) from us.
Mitchell Pest has been great, coming on a quarterly basis, notifying me well in advance of each visit and treating problem areas as needed. I rarely have the issues I was having with ants taking over the kitchen and all around the outside of the house. Mitchell Pest adjustS to my needs for indoor service and…
Will work with Mitchell again!
Service rep was Very professional Answered my questions. Did what was needed. Thank you
Great company. Very responsive and cheaper than other companies I called. Would highly recommend.
Their Tech was excellent
The specialist was very professional and personable at the same time. Very knowledgeable. The treatment plan reasonable and affordable.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 137 | $96–$323 |
| General pest inspection | 118 | $50–$119 |
| Bug & insect extermination | 103 | $58–$136 |
| Ant extermination | 98 | $58–$173 |
| Spider extermination | 89 | $86–$181 |
| Cockroach extermination | 87 | $83–$214 |
| Termite inspection | 63 | $85–$214 |
| Home inspection | 60 | $56–$151 |
