How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Momentum penalty33−6.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREMitchell Pest Services
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 1,292 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Mitchell Pest Services for 8 kinds of job.
Mitchell Pest Services for bug & insect extermination
Clear ✕All 103 Google reviews tagged “Bug & insect extermination”
REVISED: First review under pressure from the many texts urging me to review was good but now? It's revised: 1. Where is Mitchell Pest located? I wanted a local company but have collected (so far) 4+ phone numbers and all but one go to a recorded message that says we aren't available although I called within the…
We've been dealing with pest issues for years, and Andrew from Mitchell Pest Services has been a game changer. From the moment he arrived, he was incredibly thorough in evaluating our home, checking every nook and cranny for signs of bugs and rodents. He took the time to explain what he was seeing and why certain…
Xavier came by today for our initial visit. He was timely, professional, kind, and accommodating as I was working remotely on a call. He holds strong expertise and gave some immediate recommendations on pest-proofing the house for the future. We look forward to his next visit. Thanks Xavier!
Tripp is always amazing and is so prompt and thorough with the service.
The technician Trip was amazing! This job went far beyond a typical pest control visit. He found and quickly discarded a decomposed skunk, all with a smile. He was very kind and efficient.
I have been fighting having mice in my home for about 4 months now. I've have the contract with Mitchell for quarterly pest maintenance so I have used them for this same issue since it's covered. I've had 4 different techs come to my home to try to contain this mice problem. I had not seen much success and it was…
Andrew was great! We have had them for over 10 years and they’ve done an excellent job and everything they do. All their technicians are first class..
Andrew cares and goes above and beyond to help our business!
We have used Mitchell Pest Control since we built our home in 2016. Due to a neighbor discarding food on their property, we observed a rodent on our property. They dispatched Alonso to service our property. Alonso was very professional, knowledgeable and accommodating. He answered all of my questions and…
Great service as always!
Serviceman called ahead of time as requested so I could crate my dog. Two men came. One worked on the outside and one inside. Both were very informative and efficient. Great experience!
Alfonso was vrry professional and very courtious . I liked his personality. Everyone ive met from this company knows what they are doing and will answer any question for yor. Very nice people who get the job done right. Wish there were more companys like Mitchels.
The service person spent a lot of time assessing our ant problem and explaining it to us. He was very knowledgeable and thorough. A very personable young man.
Starting off with Mitchell Pest Services after we had just moved here felt right from the initial phone call with Tom. I asked about pricing and he was courteous, professional and assuring that the tech he assigned would do the job we expected. Within a few days Jonath arrived and on-time. He did a thorough crawl…
Found a vole in the house and as usual, I called Mitchell's. They sent Ruby out as my tech and she was awesome! We didn't find the vole, but she did a complete check of the house including the crawl space. She made some suggestions about how to proceed, and I'm hoping we continue with Ruby as my technician. She is really good!
Awesome customer service..Always professional. Technician: Jonath Negron is awesome
Services Rendered with S-U-C-C-E-S-S!! Andy mixed up a batch of “wegotchu”and our pesky visitors have moved on. We’re very thankful for his precise and comprehensive approach. Mitchell Pest service is reliable, reasonable and righteous. Thankful for their professionalism.
Hey I tell every one looking for great pest control to call Mitchiel. They know what thier doing and its right!
Andrew was wonderful
I have never had such great service and all the employees are awesome! I had Orkin and I had all kinds of bugs everywhere and they were jerks. I've had Mitchell for less than a year, and I have found maybe 5 ants. and that is without spraying inside every time. I highly recommend them to anybody, and if I could get more than five stars I would.
Very helpful and thorough!
Andrew provided exceptional service. He listened to all of our concerns and addressed each one inside and outside of the home. He is very thorough as well taking the time to eradicate a huge yellow jacket nest that formed in some cinderblocks that had been terrorizing our dogs. Can’t thank him enough for the top notch service!
Very responsive and always prompt.
I have nothing but praise for Mitchell, the quality of service they offer is impressive. Within 24 hours of first calling Keith was at my building ready to begin treatment. He has been outstanding; very knowledgeable and goes above and beyond. 10/10
Chelsea is great to work with! She always handles my requests immediately!
FIVE STAR REVIEWS BECAUSE THEY NAG YOU TO DEATH TIL YOU GIVE IT. Problem is once you give them your contact information you will NEVER EVER GET OFF their text, phone call and email lists. For this reason I say AVOID unless you want a lifetime of aggressive sales calls.
I had centipedes in my yard and found some that might have come in the house via my dog’s coat as well as a few spiders. The yard was treated and inside my house will be treated in 2 weeks since I have a large dog. I was very pleased with the service, professionalism and knowledge displayed by Devon.
Very thorough and professional
The came and did an extremely thorough follow up appointment!
The service technician was super cordial and professional. He took the time to answer all my questions and he explained everything thoroughly. Good follow up from the office too.
The Mitchell team is always professional and easy to work with
I get advanced notice for our quarterly service and they are very responsive when I call with any issues.
Outstanding service!!! Jonath was an encyclopedia of knowledge in his craft. He was very thorough and answered all our questions. He is an asset to Mitchell. I would give him a raise or a bonus if I could. I would highly recommend using Mitchell Pest Services and Jonath for your pest control needs.
Chelsea was the representative who reached out the morning after my request for a quote. She was very helpful and was able to get us scheduled that day, so far experience has been great!
Great company and staff! Very knowledgeable and great value.
I have been using Mitchell Pest Control for 4 years going now and have always been happy with their services. I am scared of any crawling bugs so they have always managed to take care of that problem. All of their employees are super kind and professional. Today, I had the quartetly service done and met Lanina. I…
Great place!!
I called Mitchell Pest in a panic yesterday because we found small snakes under our craw space. They were out to my house in less than 24 hours. Alonzo was extremely knowledgeable and helpful with the snake(s) removal, and provided us the best service that would keep them away. We’re so appreciative of their efforts and couldn’t recommend them more!
Mitchell Pest bought our long time former pest control service, Gentleman Jim’s. We were hopeful the exemplary service we had with Jim, including how he treated our home for over a decade, would carry over with Mitchell’s (now in South Florida) and we are very pleased with our service. The technician, Michael,…
Great experience! Very professional, on time, respectful, and fast! Definitely looking forward to working with them again.
Alfonso was a true professional. On time, pleasant and definitely very knowledgeable about my rodent problem. He was extremely thorough in his assessment and communicated the details of the plan for extermination. I look forward to working with him in the future.
dalton was great, customer service was amazing
Most positive first impression, both on the phone and at my home. I’m glad to have Alonzo as the primary rep and glad to have chosen Mitchell Pest Services.
Had a wonderful honest experience with Mitchell pest. They won't try to upscale anything you don't need and tell you how to do it yourself. Jonah is extremely educated and would welcome him into my home anytime!
Chelsea was so helpful through the whole process. I will definitely recommend this company to my friends.
Alonzo is the best! Everyone who comes for maintenance treatments are always thorough, professional and friendly.
Alonso came out to my residence today & was great! Really appreciate him explaining the services to me & treating the interior and exterior of my home. He was on time, and very attentive when it came to my concerns. Thank you!
Very professional and courteous!
We had a great experience with this company!! They came out the next day from our appointment and sprayed our whole property for general pest control. He gave me some good advice for keeping pests away too. Overall very professional, timely, and a great quality - we will be using you guys for our routine treatment going forward!
Alonso was excellent. We would like him to come back again for all of visits.
Mitchell Pest has been delightful. All of the people in the office and the techs have been top notch. Alonso came out to our house today. He was thorough, patient, and did a great job of explaining what he was doing and any options available to us. We are very happy with Mitchell Pest.
The scheduler, Chelsea, called promptly after I filled out their online form and was knowledgeable and polite about scheduling an appointment for treatment. Overall great experience so far and I am glad I chose Mitchell over alternatives in the area. Thabks, Chelsea!
These guys are friendly, affordable, and always do great work.
Kind, thorough, on time, professional. Very pleased.
Trish was very thorough & explained a lot to me. She was able to advice me of the actions we needed to take in the restaurant , as well as her actions.
Chelsea was very helpful when setting up our service by carefully explaining treatment plans, and Alonzo did an excellent job treating our home. Very satisfied with quality & service.
Friendly and professional technicians that go above and beyond. Highly recommend!
Mitchell Pest is a great company. They have always been very accommodating with appointment times and any impromptu problems occurring in between scheduled services. I highly recommend. I continue to use them (over 4 years) and am still pleased with their service. Both Fred and Alonzo have been great.
Alonzo was very polite and courteous, knowledgeable, helpful with my questions. I am pleased with the performance of the product thus far. I think that with a couple more treatments, things will be fine. We will know more as the Fall and Winter seasons come in.
Our technicians were thorough in identifying any problem areas and ensuring we understood preventative measures to take between services.
Chris came in and was great and responsive to my issues and needs regarding a fly and mosquito problem on both the inside and outside. He really is a true professional and took time to talk to me about what was going on and never once was dismissive. Thanks Chris!
Helpful, professional, courteous, and come when scheduled. Flexible, informative help from the office when needed
Great service and communication. Really wonderful people answer my calls and come to our home!
Friendly, responsive, informative - pleased with my decision to call Mitchell Pest Services. They scheduled next-day service and arrived within their time window. First service + 30 day follow up, then quarterly treatments. No contract. Technician was extremely knowledgeable and thoroughly answered all of my…
A++. We have multiple rental properties requiring special attention to each individual house. Mitchell listens, responds, communicates, shows up on time every time, and stays right on it! We changed from another large company to Mitchell bc we struggled to get on-going information. Mitchell tells us how the house…
Chris was knowledgeable about my issues and gave me good advice on how keep my home more pest-free in the future. Also a friendly guy and got along great with my dog.
Wonderful service. Technician was on time and very professional.
Chelsea and Trish are amazing! Love our Mitchell team
Fred, Jonah, and Chris were representatives that came to our home on x2 separate occasions to inspect & treat our Richmond house for termites. They properly and easily explained every part of the process they were going to do, and throughly examined the home. I felt extremely comfortable and trusted by these…
Mitchell Pest Services is great. I have an account with them and can call them to come by whenever I have an issue that needs addressing. They are fast, professional and reliable. In addition, they have a new technician named Chris that has come by twice now and he is excellent! He's personable, very professional…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 137 | $96–$323 |
| General pest inspection | 118 | $50–$119 |
| Bug & insect extermination | 103 | $58–$136 |
| Ant extermination | 98 | $58–$173 |
| Spider extermination | 89 | $86–$181 |
| Cockroach extermination | 87 | $83–$214 |
| Termite inspection | 63 | $85–$214 |
| Home inspection | 60 | $56–$151 |
