How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Momentum penalty33−6.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREMitchell Pest Services
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 1,292 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Mitchell Pest Services for 8 kinds of job.
Mitchell Pest Services for cockroach extermination
Clear ✕All 87 Google reviews tagged “Cockroach extermination” · showing 60
Price is fair and good for the quality of work that is received. Ebony is very professional, knowledgeable, and thorough at taking care of your home and securing your home from bugs and insects.. I definitely recommend Mitchell Pest Services. Andrew is very professional and thorough with taking care of customers needs...
Andrew was amazing! He was professional, punctual, and hard working.
Xavier is a nice guy and worked efficiently.
Tripp was friendly and informative. Very professional.
Tripp is always amazing and is so prompt and thorough with the service.
awesome people to work with! always professional and does an excellent job
I’m very happy with Mitchell Pest service.
Great service as always!
Services Rendered with S-U-C-C-E-S-S!! Andy mixed up a batch of “wegotchu”and our pesky visitors have moved on. We’re very thankful for his precise and comprehensive approach. Mitchell Pest service is reliable, reasonable and righteous. Thankful for their professionalism.
I loved him. Jonath was amazing. Great explanation great services would definitely recommend to others in the future
Got an awesome quoted price for pest treatment. They do same day services and are very good about accommodating my schedule. Every agent has been super friendly and professional! Most importantly, the treatments have been working!
How refreshing to have a company like this around today! Even when I was calling around initially to compare some of the other company representatives sounded bothered by the call. Every single person from Mitchell’s (including the owner Mitch that had answered the phone last few calls!) had been nothing but…
This is the third pest service we have tried and it is also the best. Phaly found some holes in the drywall that we missed in the laundry room and he also found a hole behind the stove in the kitchen. He sealed off the holes for us. No other pest service we’ve tried has done sealing. He also sprayed and set out…
Mitchell Pest has ONCE AGAIN, come to my aid!!! Twice this summer I've needed them beyond my usual scheduled service. Bees have been my problem recently. AJ came to my rescue!! He handled my huge bee problem very professionally, & QUICKLY!! Thank you, Mitchell Pest, AJ., & all the other great employees!!
They came to spray for mosquito and left my backyard fence open. My dog got out and died. They managed to still charge me for that visit. This time was my dog, next time could be my child.
Very thorough and professional
They did a great job and were very thorough and polite
I have been using Mitchell Pest Control for 4 years going now and have always been happy with their services. I am scared of any crawling bugs so they have always managed to take care of that problem. All of their employees are super kind and professional. Today, I had the quartetly service done and met Lanina. I…
Great place!!
Mitchell Pest bought our long time former pest control service, Gentleman Jim’s. We were hopeful the exemplary service we had with Jim, including how he treated our home for over a decade, would carry over with Mitchell’s (now in South Florida) and we are very pleased with our service. The technician, Michael,…
Extremely thorough service. I appreciated how professional and straight forward everyone I’ve interacted with has been. Highly recommended
Alonzo was courteous and professional
Alonzo was very professional, and knowledgeable.. Glad I choose Mitchell for my pest control!
Had a wonderful honest experience with Mitchell pest. They won't try to upscale anything you don't need and tell you how to do it yourself. Jonah is extremely educated and would welcome him into my home anytime!
Tom and Kia came out to help us with a rat problem. They were super friendly and Tom was very informative and knowledgeable over the phone. Also extremely honest as far as services that we needed, and gave a through inspection! Highly recommend!! 2022 Update: we continued to use Mitchell pest, and I have so much…
Alonzo was very informative, professional and friendly, definitely has a lot of experience with this field of work. We are happy with their willingness to help and following up with quarterly treatments
Great Service!
I contacted them via their website and got a call back in minutes. Had a service tech out the next day. Alonzo was great, very polite and thorough. Definitely happy with my service so far.
The scheduler, Chelsea, called promptly after I filled out their online form and was knowledgeable and polite about scheduling an appointment for treatment. Overall great experience so far and I am glad I chose Mitchell over alternatives in the area. Thabks, Chelsea!
Great service, responsive, very knowledgeable and reasonably priced. Highly recommend!!
Much more effective than before we used this service. Dramatic decline in the number of roaches and ants. And they are always amenable to changing their routine and methods if one way does not work.
Friendly, responsive, informative - pleased with my decision to call Mitchell Pest Services. They scheduled next-day service and arrived within their time window. First service + 30 day follow up, then quarterly treatments. No contract. Technician was extremely knowledgeable and thoroughly answered all of my…
Chris was knowledgeable about my issues and gave me good advice on how keep my home more pest-free in the future. Also a friendly guy and got along great with my dog.
Mitchell Pest has been incredibly helpful to me in terms of helping keep my home pest and rodent free. The technicians are always helpful and professional, and it’s easy yo schedule service needs. Highly recommend!
Superior job done by their team. Chris was polite, timely and did a great job clearing out the insects out of my home.
Chelsea Gleason is extremely professional and customer service oriented. Definitely recommend
They are always responsive to my concerns. Ebony, one of their technicians, is great at listening to my concerns and addressing the issue. She is thorough when she comes out todo our quarterly services.
Chelsea was very professional and accommodating. Our home schedule can be very challenging to work around but These guys are always here when i need them.
I purchased my home in February 2021, did some major renovation for several months, & during that time had another Pest Control company visit my house twice. I chose Mitchell Pest Services, this time, on the advisement of my brother, who uses their services. I'm Glad I Did! Jessy was very thorough in all aspects of…
I give thumbs up to this company. They inherited me from Budget pest control and they made the transition effortlessly. They have been servicing me in Sheperdstown WV for a year now. Customer service is top when I call in and I normally speak to Jennifer. The young man that does my spraying is a 10. He’s…
Very easy to work with. They worked with my schedule. I called yesterday and they had someone out today to service the house. Very communicative and responsive.
Mitchell Pest Control is very professional and effective. We use them for our regular pest control services and haven’t noticed any pest issues since we began with them. They always give us notifications before they visit, come on time, and their prices are very reasonable. I would recommend using them for your pest control needs!
Very prompt service. Scheduled an inspection & pest control service in 2 days of my call. Chelsea was very helpful
Ebony is knowledgeable, informative, and helpful in what is being done! Would highly recommend!
Professional and friendly. Will use again
The technician who came out was very professional and friendly.
We had some issues, and Jennifer from the business reach out about the services. We talked, she was able to fixed the issue right away. Like the quick responses and was able to reschedule for a follow.
Trisha Bruno came this morning. She did around the outside of the house and in the house, and was great. She had to deal with my two ill-behaved dogs and showed great patience! She identified problems I didn’t even know I had and after showing them to me took care of them. I could not have been happier. However,…
Very easy transaction. Trish came for the second visit. She, just like the rest of the staff were awesome! Explained everything to me in detail. Really really enjoy and trust Mitchell and will not use anyone else!!
We live near the river and have a lot of bugs from the small forest behind our home. Mitchell's has been more than helpful not only to treat, but also educating us when they come out. Everyone is polite, professional and seem to really enjoy their work. Our home is now a bug free zone since starting their treatment!
I am very happy with Mitchell Pest Services. The staff is very courteous and friendly. They do a great job and always leave a note when they have stopped by. Great company to work with.
Great service and great company will continue to use.
Amazing customer focus
Mitchell Pest is honest and local and very trustworthy. They spray every quarter and they've come out to help us with a critter. Their prices are reasonable, and they're effective!
The scheduling is always super efficient and friendly. Jennifer is helpful
New to using Mitchell pest and already impressed with their customer service!! Talking to customers like they truly appreciate your business and they enjoy what they do!!
We have no pest, thanks to Mitchell.
Service rep was Very professional Answered my questions. Did what was needed. Thank you
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 137 | $96–$323 |
| General pest inspection | 118 | $50–$119 |
| Bug & insect extermination | 103 | $58–$136 |
| Ant extermination | 98 | $58–$173 |
| Spider extermination | 89 | $86–$181 |
| Cockroach extermination | 87 | $83–$214 |
| Termite inspection | 63 | $85–$214 |
| Home inspection | 60 | $56–$151 |




