How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Momentum penalty33−6.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREMitchell Pest Services
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 1,292 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Mitchell Pest Services for 8 kinds of job.
Mitchell Pest Services for general pest inspection
Clear ✕All 118 Google reviews tagged “General pest inspection”
REVISED: First review under pressure from the many texts urging me to review was good but now? It's revised: 1. Where is Mitchell Pest located? I wanted a local company but have collected (so far) 4+ phone numbers and all but one go to a recorded message that says we aren't available although I called within the…
Andrew is great!! :)
The technician Trip was amazing! This job went far beyond a typical pest control visit. He found and quickly discarded a decomposed skunk, all with a smile. He was very kind and efficient.
I have been fighting having mice in my home for about 4 months now. I've have the contract with Mitchell for quarterly pest maintenance so I have used them for this same issue since it's covered. I've had 4 different techs come to my home to try to contain this mice problem. I had not seen much success and it was…
Chelsea was Great! She’s professional, patient and great listener; thorough, appreciate her honesty & knowledgeable feedback for the best options to suite our needs. Andrew the technician is The Best! He’s extremely knowledgeable & thorough. He was very patient and considerate of all the areas that we had issues…
We have used Mitchell Pest Control since we built our home in 2016. Due to a neighbor discarding food on their property, we observed a rodent on our property. They dispatched Alonso to service our property. Alonso was very professional, knowledgeable and accommodating. He answered all of my questions and…
Did a crawlspace inspection for termites and installed new Sentricon units where needed and replaced termite poison tubes where needed.
Andrew was great! Couldn’t have asked for a better or more complete service
Amazing over the top service! Andrew was extremely diligent and helpful. He noticed multiple areas of potential entry to my home and filled them with applying extra caulk, silicone, and brillo to it. It was like hiring a contractor to come! And all included in the normal service! Now that is five star customer service!
Alfonso was vrry professional and very courtious . I liked his personality. Everyone ive met from this company knows what they are doing and will answer any question for yor. Very nice people who get the job done right. Wish there were more companys like Mitchels.
The service person spent a lot of time assessing our ant problem and explaining it to us. He was very knowledgeable and thorough. A very personable young man.
Starting off with Mitchell Pest Services after we had just moved here felt right from the initial phone call with Tom. I asked about pricing and he was courteous, professional and assuring that the tech he assigned would do the job we expected. Within a few days Jonath arrived and on-time. He did a thorough crawl…
My last visit by Mitchell Pest Control was excellent The two who came out were very thorough. They answered all of my questions and concerns. They were an A+ team.
We have been using this service for years. They always treated the pest issues around our place that come up promptly and thoroughly.
Hey I tell every one looking for great pest control to call Mitchiel. They know what thier doing and its right!
Andrew was wonderful
Friendly and knowledgeable! Very professional and great flexibility for scheduling.
They are quick to response and supper helpful
Mitchell Pest Services has great employees and wonderful customer service. Andrew was their representative in my home he was very knowledgeable thorough and on time
Very helpful and thorough!
Andrew provided exceptional service. He listened to all of our concerns and addressed each one inside and outside of the home. He is very thorough as well taking the time to eradicate a huge yellow jacket nest that formed in some cinderblocks that had been terrorizing our dogs. Can’t thank him enough for the top notch service!
Excellent service from Andrew today! He always gets ahead of the issue.
Very responsive and always prompt.
Andrew at Mitchell Pest Services has been great to work with. I live in LA but grew up in RVA. I hired Mitchell to help with a rodent issue at my parents house, and Andrew has been our guy now on multiple visits. He is thorough, professional, and really knows his stuff. Highly recommended
I have nothing but praise for Mitchell, the quality of service they offer is impressive. Within 24 hours of first calling Keith was at my building ready to begin treatment. He has been outstanding; very knowledgeable and goes above and beyond. 10/10
I had centipedes in my yard and found some that might have come in the house via my dog’s coat as well as a few spiders. The yard was treated and inside my house will be treated in 2 weeks since I have a large dog. I was very pleased with the service, professionalism and knowledge displayed by Devon.
Very thorough and professional
This company is awesome. They found the entrance for the mice that were invading my kitchen and the bats that were coming through my fireplace. They inspected every crevice of this house to solve my problem and worked tirelessly to eradicate the pests. I am also using them for mosquitoes and I haven’t been bothered by any. I highly recommend them
I get advanced notice for our quarterly service and they are very responsive when I call with any issues.
Jarius from Mitchell’s Pest was just the best! He listened patiently to our concerns of an ant infestation and was well prepared. He took several steps to address the problem and couldn’t have been kinder or more knowledgeable! He explained everything he was doing and also gave us great advice to trim the bushes…
Technician was professional, knowledgeable and friendly. Excellent service
Extremely professional from the scheduling to the service tech. Tech took the time to explain everything he was doing thoroughly.
Mitchell Pest bought our long time former pest control service, Gentleman Jim’s. We were hopeful the exemplary service we had with Jim, including how he treated our home for over a decade, would carry over with Mitchell’s (now in South Florida) and we are very pleased with our service. The technician, Michael,…
Professional, prompt, and courteous! I highly recommend Mitchell Pest Sevices!
Alfonso was a true professional. On time, pleasant and definitely very knowledgeable about my rodent problem. He was extremely thorough in his assessment and communicated the details of the plan for extermination. I look forward to working with him in the future.
Alonzo was very professional, and knowledgeable.. Glad I choose Mitchell for my pest control!
Had a wonderful honest experience with Mitchell pest. They won't try to upscale anything you don't need and tell you how to do it yourself. Jonah is extremely educated and would welcome him into my home anytime!
We had a great experience with this company!! They came out the next day from our appointment and sprayed our whole property for general pest control. He gave me some good advice for keeping pests away too. Overall very professional, timely, and a great quality - we will be using you guys for our routine treatment going forward!
We were having some pest issues, which Alonzo from Mitchell Pest Services was able to help us with. Alonzo was courteous, professional, on-time, thorough, knowledgeable, and frankly, enjoyable to talk to! We’ve used these folks before and we surely will again
Tech was great and answered all our questions
Trish was very thorough & explained a lot to me. She was able to advice me of the actions we needed to take in the restaurant , as well as her actions.
Chelsea was very helpful when setting up our service by carefully explaining treatment plans, and Alonzo did an excellent job treating our home. Very satisfied with quality & service.
Friendly and professional technicians that go above and beyond. Highly recommend!
Alonzo was very polite and courteous, knowledgeable, helpful with my questions. I am pleased with the performance of the product thus far. I think that with a couple more treatments, things will be fine. We will know more as the Fall and Winter seasons come in.
Much more effective than before we used this service. Dramatic decline in the number of roaches and ants. And they are always amenable to changing their routine and methods if one way does not work.
Always prompt and curteous. Very trustworthy. We just leave it to them to keep our home pest free!
Helpful, professional, courteous, and come when scheduled. Flexible, informative help from the office when needed
Chelsea and Trish are amazing! Love our Mitchell team
This company was super responsive and helped me get an appointment to fit my schedule.
Fred, Jonah, and Chris were representatives that came to our home on x2 separate occasions to inspect & treat our Richmond house for termites. They properly and easily explained every part of the process they were going to do, and throughly examined the home. I felt extremely comfortable and trusted by these…
I called Mitchell based on my neighbor's recommendation. Fred Douglas has served my needs with the utmost professionalism and with a cheerful smile every quarterly visit., The local Mitchell office coordinated Fred's visits with my neighbor's to save time and gas. He came when promised, did his thing efficiently…
Very reliable, and thorough job. I highly recommended.
Quick and through inspection of my future property
I’ve been using Mitchell pest services on a quarterly basis since 2020 to keep my home free of any pests or insects. They are very pleasant to work with and responsive when you call. Most importantly, my home is always free of any pest and insect issues. I highly recommend them.
I purchased my home in February 2021, did some major renovation for several months, & during that time had another Pest Control company visit my house twice. I chose Mitchell Pest Services, this time, on the advisement of my brother, who uses their services. I'm Glad I Did! Jessy was very thorough in all aspects of…
Mitchell Pest Control is very professional and effective. We use them for our regular pest control services and haven’t noticed any pest issues since we began with them. They always give us notifications before they visit, come on time, and their prices are very reasonable. I would recommend using them for your pest control needs!
Chelsea was incredibly helpful throughout this process on top with informative on what she was doing and what i would need to do on my end. I would definitely recommend her to anyone who is inquiring such services. i will definitely be passing her name and information on to many people i know. thanks Chelsea so much!
The young lady Courtney that answers the phone is always so friendly and pleasant. The techs that come to my house are always prompt, friendly, and knowledgeable!
Jesse was very prompt and professional. Highly recommend for anyone in need of pest control!!
This review is solely based on my initial phone call with Chelsea. She called within 10 minutes of me making a web inquiry and was able to schedule an initial inspection and treatment for the next afternoon. She listened to my concerns and recommended a plan for my needs. Very prompt and professional.
I was scheduled quickly and the prices are very reasonable. Chelsea was wonderful on the phone answering all my questions and addressing all my concerns. Highly recommend!
Wow! Chelsea was great and very informative. 😊
Trish Is an awesome employee. She did our 3 month service. She additionally killed and cleared all the spider webs all around our bay window. Great Job, Trish
Trisha Bruno came this morning. She did around the outside of the house and in the house, and was great. She had to deal with my two ill-behaved dogs and showed great patience! She identified problems I didn’t even know I had and after showing them to me took care of them. I could not have been happier. However,…
Fred and Trish have done a great job helping me with an ongoing rodent problem. They were determined and were very successful. I enjoy seeing them when they come for regular service visits and for issues I may have.
Called Mitchell because a bat got in the house and we wanted to find out how it could have gotten in, other ways other bats might get in, etc. Trish came out and performed a full inspection, pointing out the little spaces the little critters can get in and move around the house. She was helpful, punctual, and very,…
Effective but I'd prefer separate treatments over a subscription plan.
They fixed a termite problem I had several years ago and come to inspect once a year. They are always thorough and courteous. Nice people.
Great service
She told me how to catch the rats and left traps. Said she would come back and leave bait box and gas not . Said there were no termites. Whole visit lasted 39 Minutes.
The technician Fred in Richmond was prompt, kind, and professional. Thank you.
Ebony was my technician and was absolutely outstanding! Really went above and beyond to help and protect my house against bugs. I would call them again in a heartbeat! Fast, reliable, knowledgeable, friendly, honest... a really great experience.
Very responsive. Answered on the first ring. Very customer oriented.
Fantastic job of ridding our house of spiders!! We had a large number of spiders on our porch and back deck area. Mitchell Pest got rid of them all and I couldn’t be happier! Always professional and timely. Great pest control company!!
Technician was professional and did a thorough inspection. I've used this company for many years with excellent results.
We have no pest, thanks to Mitchell.
They are great with communication and everything in done in a timely manner and technicians are friendly and on time
Even though today was the first day the technician came out, each employee I interacted with was professional, courteous and explained to me all I needed to know. Though I called several places for pest removal, I winded up setting up continuing service with them because I felt they were genuine, honest, courteous…
I have been using Mitchell Pest since 2004 when I moved into this house. They have always been friendly and professional and easy to work with.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 137 | $96–$323 |
| General pest inspection | 118 | $50–$119 |
| Bug & insect extermination | 103 | $58–$136 |
| Ant extermination | 98 | $58–$173 |
| Spider extermination | 89 | $86–$181 |
| Cockroach extermination | 87 | $83–$214 |
| Termite inspection | 63 | $85–$214 |
| Home inspection | 60 | $56–$151 |
