How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Momentum penalty33−6.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREMitchell Pest Services
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 1,292 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Mitchell Pest Services for 8 kinds of job.
Mitchell Pest Services for hornet & wasp extermination
Clear ✕All 58 Google reviews tagged “Hornet & wasp extermination” · showing 40
Customer service was great. I got a call back immediately and they were able to send a technician out the same day. Hopefully the yellow jackets are gone forever!
Tripp was an amazing pest control tech! Not only did he work with our schedule, he was able to remove a dead squirrel from our attic at no extra charge to us. Friendly, efficient service, and I would highly recommend!
Customer service is excellent and Tripp is always so sweet to my dogs. Would highly recommend Mitchell’s Peat Services
Andrew was great! Quick response time, friendly, excellent customer service, and very knowledgeable about pests. Our specific issue was yellow jackets and he found all their hang out spots and eliminated them. ☺️
Silver came in super respectful and polite and answered all of our questions along with doing his job diligently.
awesome people to work with! always professional and does an excellent job
Great service as always!
Amazing over the top service! Andrew was extremely diligent and helpful. He noticed multiple areas of potential entry to my home and filled them with applying extra caulk, silicone, and brillo to it. It was like hiring a contractor to come! And all included in the normal service! Now that is five star customer service!
Jennifer is always a great pleasure to talk to and Mitchell Pest does top notch work. I have used them for 3 plus years now.
Always on time, meets all my needs! Including killing a yellow jacket nest! Cannot go wrong with Mitchell Pest!
I highly recommend Mitchell Pest. Everyone you speak with is great, but I want to express my appreciation of Keith, who is the manager, and Andrew, the technician. They are both outstanding service professionals. They are shining examples of great customer service because they actually care. And not only that, but…
Our service person applied insect and rodent killer to all accessible outdoor areas including 2nd story applications
Mitchell Pest came out to get rid of a yellow jackets nest. Multiple attempts with over the counter products were not getting the job done. One treatment with Mitchell took care of the issue. Would use them again.
Andrew provided exceptional service. He listened to all of our concerns and addressed each one inside and outside of the home. He is very thorough as well taking the time to eradicate a huge yellow jacket nest that formed in some cinderblocks that had been terrorizing our dogs. Can’t thank him enough for the top notch service!
Excellent service from Andrew today! He always gets ahead of the issue.
Andrew is Outstanding and I am very Happy he served here!!
We were very pleased by the work done by Andrew, with Mitchell Pest. Our service was scheduled quickly, and he arrived promptly and listened to us and did everything he could to ease our worries!!
Chelsea is great to work with! She always handles my requests immediately!
I gots bees on bees on bees and they sent the friendliest dude out. He explained what he was doing and was very thorough. Great job!
Great customer service!
Used them today and had their service before. They are fair priced with great customer service.
The Mitchell team is always professional and easy to work with
Chelsea was the representative who reached out the morning after my request for a quote. She was very helpful and was able to get us scheduled that day, so far experience has been great!
Chelsea reached out to me less than five minutes after submitting my contact info on the website to schedule my first two appointments. Jonath came out the next day and was happy to field all of my questions during the initial service. He thoroughly explained the process for tackling my rodent issue. And was kind…
Excellent customer service. Highly recommend!
Had a wonderful honest experience with Mitchell pest. They won't try to upscale anything you don't need and tell you how to do it yourself. Jonah is extremely educated and would welcome him into my home anytime!
Alonzo was absolutely AMAZING!!! Not only was he knowledgeable but he was kind, honest, and super helpful. He went the extra mile by going over the entire house from top to bottom. He explained everything in great detail and for me that was super important. He provided solutions and when things weren’t what he…
Dutch DeProspero came out to my property and got these European hornets out of my barn. He was very professional and got the job done quick. Can’t thank him anymore!
Your employee Daulton was fantastic and made me feel safe exterminating the hornets from my porch.
Super communicative and always share a ton of information. Jonath Negron was our specialist and he was so thorough. Thank you!
Friendly and professional technicians that go above and beyond. Highly recommend!
Great service and communication. Really wonderful people answer my calls and come to our home!
Very helpful scheduling appointments and flexible with time frame of availability to work with my work schedule.
Trish Is an awesome employee. She did our 3 month service. She additionally killed and cleared all the spider webs all around our bay window. Great Job, Trish
We had some issues, and Jennifer from the business reach out about the services. We talked, she was able to fixed the issue right away. Like the quick responses and was able to reschedule for a follow.
Provided timely service and were very friendly.
Jennifer was very professional and super nice. She also explained what she was going to do, did it, and reviewed what she did. Very professional. And unlike other companies, she didn't make me feel like she was rushed and had to get in and out.
Did a great job, on time and service rep was great
Used for a quick inspection and service, very professional!
Great service and great company will continue to use.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 137 | $96–$323 |
| General pest inspection | 118 | $50–$119 |
| Bug & insect extermination | 103 | $58–$136 |
| Ant extermination | 98 | $58–$173 |
| Spider extermination | 89 | $86–$181 |
| Cockroach extermination | 87 | $83–$214 |
| Termite inspection | 63 | $85–$214 |
| Home inspection | 60 | $56–$151 |
