Experts Reviews · Company report
Mitchell Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Momentum penalty33−6.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Mitchell Pest Services

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 1,292 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mitchell Pest Services is better than 92% of rodent control.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mitchell Pest Services is better than 91% of rodent control.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mitchell Pest Services is better than 92% of rodent control.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mitchell Pest Services is better than 100% of rodent control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mitchell Pest Services is better than 33% of rodent control.D
33
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mitchell Pest Services is better than 100% of rodent control.A
100

Reviews for your job

Customers hired Mitchell Pest Services for 8 kinds of job.

Mitchell Pest Services for mosquito extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$103
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Mosquito extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 47
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 36 Google reviews tagged “Mosquito extermination”

Julie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Silver Michaelson was absolutely incredible!!! The nicest person I've ever had come out here to help spray. No more mosquitoes for me! He was such a gentleman and I'm really thankful for his help. 💙

Great priceMosquito extermination
Darlene9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I'm new to this business, however, it was refreshing to see how quickly I received a response to my inquiry. I'm looking forward to receiving the services I elected from this company. August 13, 2021 We were not home when our representative arrived and performed her tasks. Needless to say, we are satisfied and would like her to return and inspect inside.

Rodent exterminationSpider exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
SharonLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Chelsea was Great! She’s professional, patient and great listener; thorough, appreciate her honesty & knowledgeable feedback for the best options to suite our needs. Andrew the technician is The Best! He’s extremely knowledgeable & thorough. He was very patient and considerate of all the areas that we had issues…

General pest inspectionMosquito extermination+ Responsiveness+ Punctuality+ Quality
ThomasLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jennifer is always a great pleasure to talk to and Mitchell Pest does top notch work. I have used them for 3 plus years now.

Bee exterminationHornet & wasp exterminationMosquito extermination
MARCIALocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We have been using this service for years. They always treated the pest issues around our place that come up promptly and thoroughly.

Ant exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
George2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Hey I tell every one looking for great pest control to call Mitchiel. They know what thier doing and its right!

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Kelly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chelsea is great to work with! She always handles my requests immediately!

Bug & insect exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
RebeccaLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Mitchell Pest has ONCE AGAIN, come to my aid!!! Twice this summer I've needed them beyond my usual scheduled service. Bees have been my problem recently. AJ came to my rescue!! He handled my huge bee problem very professionally, & QUICKLY!! Thank you, Mitchell Pest, AJ., & all the other great employees!!

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Ashley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

They came to spray for mosquito and left my backyard fence open. My dog got out and died. They managed to still charge me for that visit. This time was my dog, next time could be my child.

Cockroach exterminationMosquito extermination
KevinLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The service technician was super cordial and professional. He took the time to answer all my questions and he explained everything thoroughly. Good follow up from the office too.

Bug & insect exterminationMosquito extermination+ Professionalism+ Value
Jared5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chelsea was the representative who reached out the morning after my request for a quote. She was very helpful and was able to get us scheduled that day, so far experience has been great!

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Professionalism
StephLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From the information call to inspections, the people at Mitchell have been great. The online portal is handy, the prices are competitive, and the service so far is outstanding. Looking forward to my first year with them!

Home inspectionMosquito exterminationTermite inspection+ Responsiveness+ Quality+ Professionalism
SpencerLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a wonderful honest experience with Mitchell pest. They won't try to upscale anything you don't need and tell you how to do it yourself. Jonah is extremely educated and would welcome him into my home anytime!

Ant exterminationBat exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
cheesebubbles4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Updated 10/22: Fred is always a pleasure, he and his teammates solved my bats in the attic issue and he services my house regularly. Very friendly, goes the extra step and appreciate his knowledge.

Bat exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Karlie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Super communicative and always share a ton of information. Jonath Negron was our specialist and he was so thorough. Thank you!

Hornet & wasp exterminationMosquito exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Stephanie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service and communication. Really wonderful people answer my calls and come to our home!

Bug & insect exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Bradley7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mitchell Pest Control is very professional and effective. We use them for our regular pest control services and haven’t noticed any pest issues since we began with them. They always give us notifications before they visit, come on time, and their prices are very reasonable. I would recommend using them for your pest control needs!

Ant exterminationCockroach exterminationMosquito extermination+ Punctuality+ Quality+ Professionalism
Sandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Trish Is an awesome employee. She did our 3 month service. She additionally killed and cleared all the spider webs all around our bay window. Great Job, Trish

Ant exterminationBed bug exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Abigail10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

The company, & Michael, are pleasant to work with. We have a large yard and walked together to point out a few “hotspots,” but the entire yard and some bushes farther back were to be sprayed. I wasn’t keeping an eye on the lady spraying, but she was gone after about 15-20min. This is our first treatment. I…

Flea & mite exterminationMosquito exterminationTermite inspection
DavidLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We live near the river and have a lot of bugs from the small forest behind our home. Mitchell's has been more than helpful not only to treat, but also educating us when they come out. Everyone is polite, professional and seem to really enjoy their work. Our home is now a bug free zone since starting their treatment!

Ant exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
SherrieLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The Young lady was well prepared, knew the answers to my questions, even removed a dead mole from a yard that she found while doing the work! I will definitely use their services again again

Ant exterminationBee exterminationFlea & mite extermination+ Punctuality+ Quality+ Professionalism
RobynLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We really appreciate the good work that Mitchell Pest does for us! When the mosquito treatments are done, we don't see them at all thanks to Fred's diligence in ensuring everything is completely covered, even the side yard on the other side of the fence! And this is especially important during pool season! They're…

Mosquito exterminationTermite extermination+ Quality+ Professionalism+ Value
Teetee9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Service is good but just be sure it doesn't run soon after treatment or money is lost

Mosquito exterminationSpider extermination
DeirdreLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great company and services. We get mosquito treatments and enjoy using our backyard again. Pest control has resulted in no pests, so two thumbs up (and a dog paw) from us.

Ant exterminationFlea & mite exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Lindsay10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Just sprayed the yard this morning so I can’t attest to effectiveness yet. However, they were flexible with scheduling, quick to respond and very professional.

Mosquito extermination+ Responsiveness+ Punctuality+ Professionalism
Jesse3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Fred is awesome!

Hornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Jeffreya year ago★★★★★

Rating only, no written review.

Reasonable priceMosquito extermination
Emma3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationMosquito extermination+ Responsiveness+ Quality+ Professionalism
marissa3 years ago★★★★★

Rating only, no written review.

Mosquito extermination+ Responsiveness+ Professionalism
JustinLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Professionalism
Isabella1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Mosquito extermination+ Responsiveness+ Punctuality+ Quality
Kelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Mosquito extermination+ Responsiveness+ Punctuality+ Quality
Katie5 years ago★★★★★

Rating only, no written review.

Ant exterminationFlea & mite exterminationMosquito extermination
Woody1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Martha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Mosquito exterminationRodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
SonyaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Mosquito extermination

Price

$190+75% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 52%Overpriced 0%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination137$96–$323
General pest inspection118$50–$119
Bug & insect extermination103$58–$136
Ant extermination98$58–$173
Spider extermination89$86–$181
Cockroach extermination87$83–$214
Termite inspection63$85–$214
Home inspection60$56–$151

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