How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Momentum penalty33−6.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREMitchell Pest Services
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 1,292 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Mitchell Pest Services for 8 kinds of job.
Mitchell Pest Services for rodent extermination
Clear ✕All 137 Google reviews tagged “Rodent extermination” · showing 120
Price is fair and good for the quality of work that is received. Ebony is very professional, knowledgeable, and thorough at taking care of your home and securing your home from bugs and insects.. I definitely recommend Mitchell Pest Services. Andrew is very professional and thorough with taking care of customers needs...
We've been dealing with pest issues for years, and Andrew from Mitchell Pest Services has been a game changer. From the moment he arrived, he was incredibly thorough in evaluating our home, checking every nook and cranny for signs of bugs and rodents. He took the time to explain what he was seeing and why certain…
We have been using Mitchell services for several years and been very satisfied. While the initial issue of mice was dealt with, they have been returning on a regular basis. In recent years it’s been quarterly. We have had Fred for many years. He transferred to another location for a few years but has returned.…
Mitchell pest control was super responsive and professional. I had Chris as a tech and he did a great job talking me through our treatment plan and was super friendly as well! Would highly recommend!
Excellent customer service
The exterminator I had was professional and nice. I would definitely recommend this company.
Keith and Andrew swung by today for a potential mice problem in my home. They were quick to identify the problem and listened to my input. They installed protections and seals quickly and made me feel a lot more confident in the entire situation.
Very helpful visit today and appreciate thorough evaluation and care.
The technician Trip was amazing! This job went far beyond a typical pest control visit. He found and quickly discarded a decomposed skunk, all with a smile. He was very kind and efficient.
I have been fighting having mice in my home for about 4 months now. I've have the contract with Mitchell for quarterly pest maintenance so I have used them for this same issue since it's covered. I've had 4 different techs come to my home to try to contain this mice problem. I had not seen much success and it was…
I'm new to this business, however, it was refreshing to see how quickly I received a response to my inquiry. I'm looking forward to receiving the services I elected from this company. August 13, 2021 We were not home when our representative arrived and performed her tasks. Needless to say, we are satisfied and would like her to return and inspect inside.
awesome people to work with! always professional and does an excellent job
Technician was very knowledgeable and very courteous
I am very pleased with the service provided. They are very knowledgable, professional and thorough. I hired them initially to deal with a mice issue, which they quickly resolved. I have continued to contract with them over the past two years, and am happy to report the property remains rodent and pest free!!
Always a pleasant experience for my real estate listings and personal properties.
We have used Mitchell Pest Control since we built our home in 2016. Due to a neighbor discarding food on their property, we observed a rodent on our property. They dispatched Alonso to service our property. Alonso was very professional, knowledgeable and accommodating. He answered all of my questions and…
Serviceman called ahead of time as requested so I could crate my dog. Two men came. One worked on the outside and one inside. Both were very informative and efficient. Great experience!
Alfonso was vrry professional and very courtious . I liked his personality. Everyone ive met from this company knows what they are doing and will answer any question for yor. Very nice people who get the job done right. Wish there were more companys like Mitchels.
The service person spent a lot of time assessing our ant problem and explaining it to us. He was very knowledgeable and thorough. A very personable young man.
I appreciated the quick reply and speedy availability of the technician
Jennifer is always a great pleasure to talk to and Mitchell Pest does top notch work. I have used them for 3 plus years now.
Good service, did a thorough job, always makes sure all my concerns are addressed.
Found a vole in the house and as usual, I called Mitchell's. They sent Ruby out as my tech and she was awesome! We didn't find the vole, but she did a complete check of the house including the crawl space. She made some suggestions about how to proceed, and I'm hoping we continue with Ruby as my technician. She is really good!
Awesome customer service..Always professional. Technician: Jonath Negron is awesome
I have never had such great service and all the employees are awesome! I had Orkin and I had all kinds of bugs everywhere and they were jerks. I've had Mitchell for less than a year, and I have found maybe 5 ants. and that is without spraying inside every time. I highly recommend them to anybody, and if I could get more than five stars I would.
This is the third pest service we have tried and it is also the best. Phaly found some holes in the drywall that we missed in the laundry room and he also found a hole behind the stove in the kitchen. He sealed off the holes for us. No other pest service we’ve tried has done sealing. He also sprayed and set out…
Excellent service from Andrew today! He always gets ahead of the issue.
Andrew is Outstanding and I am very Happy he served here!!
Andrew at Mitchell Pest Services has been great to work with. I live in LA but grew up in RVA. I hired Mitchell to help with a rodent issue at my parents house, and Andrew has been our guy now on multiple visits. He is thorough, professional, and really knows his stuff. Highly recommended
I have nothing but praise for Mitchell, the quality of service they offer is impressive. Within 24 hours of first calling Keith was at my building ready to begin treatment. He has been outstanding; very knowledgeable and goes above and beyond. 10/10
I'm a first time customer. I called late Thursday afternoon, A.J. explained the process and scheduled me for the next day. Zach called Friday morning and came right out. He walked the perimeter of the house, explained what he was going to do and what to expect next. Everyone I dealt with was polite,…
Very thorough and professional
This company is awesome. They found the entrance for the mice that were invading my kitchen and the bats that were coming through my fireplace. They inspected every crevice of this house to solve my problem and worked tirelessly to eradicate the pests. I am also using them for mosquitoes and I haven’t been bothered by any. I highly recommend them
Mitchell has done a great job. I’m in landlord in another state. My tenants reported the service technician was very helpful, professional and very attentive to the reported mice problem. I spoke with the office and the technician to get a full understanding of the issue and the treatment approach. I must say…
Very responsive snd professional service. They took care of the squirrel in the chimney.
Extremely professional from the scheduling to the service tech. Tech took the time to explain everything he was doing thoroughly.
Chelsea reached out to me less than five minutes after submitting my contact info on the website to schedule my first two appointments. Jonath came out the next day and was happy to field all of my questions during the initial service. He thoroughly explained the process for tackling my rodent issue. And was kind…
Mitchell Pest bought our long time former pest control service, Gentleman Jim’s. We were hopeful the exemplary service we had with Jim, including how he treated our home for over a decade, would carry over with Mitchell’s (now in South Florida) and we are very pleased with our service. The technician, Michael,…
Great service, friendly, competitively priced and competent... everything you want in a good Pest Control company!
Great first impression answered the phone quickly
Alonso was great! Professional, polite, and he explained everything he was doing step by step. Excellent service.
Very detailed and really trying to help stop mice coming into my house.
Everything about my experience was top notch. I was pleased to find out that they could actually send someone out same day! When Johnah (sp) arrived he was incredibly knowledgeable and professional, and went above and beyond to make sure we didn’t have anymore unwanted guests. I very rarely submit online reviews,…
Jonathan was professional and polite. He performed a thorough inspection and advised me of everything he found along with recommendations of potential solutions. I would recommend Mitchell Pest Services.
Very knowledgeable and professional.
Very fast and professional, they were able to squeeze me in within a day of calling. Thank you!
Very courteous. On time. So far so good in terms of work and effectiveness. Know that any rodent control company = a work in progress and can’t guarantee 100% elimination on the first visit (unless you fumigate I think). One recommendation: Mitchell should consider supplying its tech with a decent amount of shoe…
Excellent customer service and overall experience. Chelsea is wonderful! Highly recommended
Alfonso was a true professional. On time, pleasant and definitely very knowledgeable about my rodent problem. He was extremely thorough in his assessment and communicated the details of the plan for extermination. I look forward to working with him in the future.
We called Mitchell Pest this morning after experiencing a rodent issue in our attic last night and Chelsea was able to fit us in with a same day appointment. Rene was able to assess and address the issue and seal off entry points while providing ample traps. We are very pleased with Mitchell Pest’s professionalism and responsiveness.
Technician explained process, how to eradicate the problem. Very informative, professional and helpful.
Had a wonderful honest experience with Mitchell pest. They won't try to upscale anything you don't need and tell you how to do it yourself. Jonah is extremely educated and would welcome him into my home anytime!
Alonzo was great. He did a thorough job, identified the issues we were having, and implemented a plan to address them. We will certainly use this company again and will request Alonzo to do the service.
Patrick was very knowledgeable and helpful. Would use then again in the future thanks to Patrick.
Tom and Kia came out to help us with a rat problem. They were super friendly and Tom was very informative and knowledgeable over the phone. Also extremely honest as far as services that we needed, and gave a through inspection! Highly recommend!! 2022 Update: we continued to use Mitchell pest, and I have so much…
I have been using Mitchell for about a year and I’m terrified of rodents. Jonath came out to my home and was determined to find entry points and fix the problem. He was professional , knowledgeable, helpful, thorough and explained/educated me throughout the process . He even put my anxiety at ease with his compassion!!!
Great Service!
Tech was great and answered all our questions
Trish was very thorough & explained a lot to me. She was able to advice me of the actions we needed to take in the restaurant , as well as her actions.
Great service, responsive, very knowledgeable and reasonably priced. Highly recommend!!
Everything about this went smooth and exceeded my expectations. When scheduling the appointment Chelsea was very helpful and knowledgeable about the process. The technicians, Jonath and Chris, were prompt and courteous the entire time. They were very clean and explained everything thoroughly for me. I would highly…
Very helpful scheduling appointments and flexible with time frame of availability to work with my work schedule.
Friendly, responsive, informative - pleased with my decision to call Mitchell Pest Services. They scheduled next-day service and arrived within their time window. First service + 30 day follow up, then quarterly treatments. No contract. Technician was extremely knowledgeable and thoroughly answered all of my…
A++. We have multiple rental properties requiring special attention to each individual house. Mitchell listens, responds, communicates, shows up on time every time, and stays right on it! We changed from another large company to Mitchell bc we struggled to get on-going information. Mitchell tells us how the house…
Mitchell technician administered snake repellent and set bait traps for mice/rodents believed to be attracting the snakes
Good response
Excellent service
Very nice friendly customer service. Professional and quickly response and same day service offered Looking forward to working with this Company.
Mitchell Pest has been incredibly helpful to me in terms of helping keep my home pest and rodent free. The technicians are always helpful and professional, and it’s easy yo schedule service needs. Highly recommend!
Very, very impressed with their service, and customer support. I am a satisfied customer.
Wonderful service. Great communication, will definitely recommend to others. Thanks!
I've used Mitchell Pest Services for several years and am appreciative of the efficient, thorough, and reliable service visits. The staff members are all considerate and helpful.
Chelsea was very professional and accommodating. Our home schedule can be very challenging to work around but These guys are always here when i need them.
I've been so pleased with this service! They are totally professional and arrived on time for my initial and follow up visits. We were given thorough explanations of everything and the theory behind the services they were recommending. They work without a contract which is amazing! The price is fair as well. I most…
Highly recommend. Cannot say enough wonderful things about this company. Quickly came out for first service. Any other time I asked them to come back they were always there the next day. The technician Trish was amazing!! She was knowledgeable, professional, and prompt. She made what was a stressful experience…
The inspectors have been very helpful and not pushy. Useful information and reasonable prices .
Jessie did a thorough inspection of my home. She was honest about not finding any signs of rodents and did not recommend further treatments that I did not need at this time. She left her business card if needed in the future. Very impressed!
Fred and Trish have done a great job helping me with an ongoing rodent problem. They were determined and were very successful. I enjoy seeing them when they come for regular service visits and for issues I may have.
Very easy transaction. Trish came for the second visit. She, just like the rest of the staff were awesome! Explained everything to me in detail. Really really enjoy and trust Mitchell and will not use anyone else!!
Effective but I'd prefer separate treatments over a subscription plan.
She told me how to catch the rats and left traps. Said she would come back and leave bait box and gas not . Said there were no termites. Whole visit lasted 39 Minutes.
RJ was super responsive, polite and professional. He responded to my first rat sighting right away and the next day when I saw a second rat was back out in less than 2 hours. It's now been a week and my home is rat free. Highly recommend!
Mitchell Pest is honest and local and very trustworthy. They spray every quarter and they've come out to help us with a critter. Their prices are reasonable, and they're effective!
Really great service and extremely helpful!
RJ was incredibly calm, patient, and informative. He was thorough and made sure to do a complete job. His assurance really put us at ease and solved the problem quickly!
Not only did Mitchell's find pest issues that my former provider didn't find, they also found a couple of plumbing leaks and took photos. Prices are very fair and everyone I've worked with has been friendly and professional!
We have no pest, thanks to Mitchell.
Ebony was very thorough and spent a good amount if time covering all if the bases of inspecting and treating for pests at our home.
Even though today was the first day the technician came out, each employee I interacted with was professional, courteous and explained to me all I needed to know. Though I called several places for pest removal, I winded up setting up continuing service with them because I felt they were genuine, honest, courteous…
Service rep was Very professional Answered my questions. Did what was needed. Thank you
The specialist was very professional and personable at the same time. Very knowledgeable. The treatment plan reasonable and affordable.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 137 | $96–$323 |
| General pest inspection | 118 | $50–$119 |
| Bug & insect extermination | 103 | $58–$136 |
| Ant extermination | 98 | $58–$173 |
| Spider extermination | 89 | $86–$181 |
| Cockroach extermination | 87 | $83–$214 |
| Termite inspection | 63 | $85–$214 |
| Home inspection | 60 | $56–$151 |