How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Momentum penalty33−6.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREMitchell Pest Services
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 1,292 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Mitchell Pest Services for 8 kinds of job.
Mitchell Pest Services for spider extermination
Clear ✕All 89 Google reviews tagged “Spider extermination” · showing 80
I'm new to this business, however, it was refreshing to see how quickly I received a response to my inquiry. I'm looking forward to receiving the services I elected from this company. August 13, 2021 We were not home when our representative arrived and performed her tasks. Needless to say, we are satisfied and would like her to return and inspect inside.
We have used Mitchell Pest Control since we built our home in 2016. Due to a neighbor discarding food on their property, we observed a rodent on our property. They dispatched Alonso to service our property. Alonso was very professional, knowledgeable and accommodating. He answered all of my questions and…
Great service as always!
Serviceman called ahead of time as requested so I could crate my dog. Two men came. One worked on the outside and one inside. Both were very informative and efficient. Great experience!
The service person spent a lot of time assessing our ant problem and explaining it to us. He was very knowledgeable and thorough. A very personable young man.
Jennifer is always a great pleasure to talk to and Mitchell Pest does top notch work. I have used them for 3 plus years now.
Starting off with Mitchell Pest Services after we had just moved here felt right from the initial phone call with Tom. I asked about pricing and he was courteous, professional and assuring that the tech he assigned would do the job we expected. Within a few days Jonath arrived and on-time. He did a thorough crawl…
Good service, did a thorough job, always makes sure all my concerns are addressed.
We have been using this service for years. They always treated the pest issues around our place that come up promptly and thoroughly.
Hey I tell every one looking for great pest control to call Mitchiel. They know what thier doing and its right!
I have never had such great service and all the employees are awesome! I had Orkin and I had all kinds of bugs everywhere and they were jerks. I've had Mitchell for less than a year, and I have found maybe 5 ants. and that is without spraying inside every time. I highly recommend them to anybody, and if I could get more than five stars I would.
Andrew is Outstanding and I am very Happy he served here!!
Mitchell Pest has ONCE AGAIN, come to my aid!!! Twice this summer I've needed them beyond my usual scheduled service. Bees have been my problem recently. AJ came to my rescue!! He handled my huge bee problem very professionally, & QUICKLY!! Thank you, Mitchell Pest, AJ., & all the other great employees!!
Used them today and had their service before. They are fair priced with great customer service.
They did a great job and were very thorough and polite
I have been using Mitchell Pest Control for 4 years going now and have always been happy with their services. I am scared of any crawling bugs so they have always managed to take care of that problem. All of their employees are super kind and professional. Today, I had the quartetly service done and met Lanina. I…
Chelsea was incredible! She was so helpful and it was so easy to get these horrible spiders out of our house.
Excellent customer service. Highly recommend!
Had a wonderful honest experience with Mitchell pest. They won't try to upscale anything you don't need and tell you how to do it yourself. Jonah is extremely educated and would welcome him into my home anytime!
Super communicative and always share a ton of information. Jonath Negron was our specialist and he was so thorough. Thank you!
We had a great experience with this company!! They came out the next day from our appointment and sprayed our whole property for general pest control. He gave me some good advice for keeping pests away too. Overall very professional, timely, and a great quality - we will be using you guys for our routine treatment going forward!
Great Service!
These guys are friendly, affordable, and always do great work.
Everything about this went smooth and exceeded my expectations. When scheduling the appointment Chelsea was very helpful and knowledgeable about the process. The technicians, Jonath and Chris, were prompt and courteous the entire time. They were very clean and explained everything thoroughly for me. I would highly…
Great service and communication. Really wonderful people answer my calls and come to our home!
Very helpful scheduling appointments and flexible with time frame of availability to work with my work schedule.
A++. We have multiple rental properties requiring special attention to each individual house. Mitchell listens, responds, communicates, shows up on time every time, and stays right on it! We changed from another large company to Mitchell bc we struggled to get on-going information. Mitchell tells us how the house…
Had an infestation of spiders in my shed where I store the lawnmower. Their employee Chris arrived on time, and was very professional and courteous throughout the job. He was able to finally get rid of those spiders for us, and now we can use the lawnmower again. 10/10 would recommend.
Superior job done by their team. Chris was polite, timely and did a great job clearing out the insects out of my home.
They are always responsive to my concerns. Ebony, one of their technicians, is great at listening to my concerns and addressing the issue. She is thorough when she comes out todo our quarterly services.
Chelsea was awesome.
I purchased my home in February 2021, did some major renovation for several months, & during that time had another Pest Control company visit my house twice. I chose Mitchell Pest Services, this time, on the advisement of my brother, who uses their services. I'm Glad I Did! Jessy was very thorough in all aspects of…
Chelsea was great to work with in setting my account with the company. She professional and answered my questions. Trish came right on time and was efficient in spraying inside and outside the house, and cleaning the spider webs. I look forward to working with Chelsea, Trish, and Mitchell company.
I give thumbs up to this company. They inherited me from Budget pest control and they made the transition effortlessly. They have been servicing me in Sheperdstown WV for a year now. Customer service is top when I call in and I normally speak to Jennifer. The young man that does my spraying is a 10. He’s…
Very easy to work with. They worked with my schedule. I called yesterday and they had someone out today to service the house. Very communicative and responsive.
Chelsea was incredibly helpful throughout this process on top with informative on what she was doing and what i would need to do on my end. I would definitely recommend her to anyone who is inquiring such services. i will definitely be passing her name and information on to many people i know. thanks Chelsea so much!
Jesse was very prompt and professional. Highly recommend for anyone in need of pest control!!
This review is solely based on my initial phone call with Chelsea. She called within 10 minutes of me making a web inquiry and was able to schedule an initial inspection and treatment for the next afternoon. She listened to my concerns and recommended a plan for my needs. Very prompt and professional.
Professional and friendly. Will use again
Chelsea really helped me out.
We had some issues, and Jennifer from the business reach out about the services. We talked, she was able to fixed the issue right away. Like the quick responses and was able to reschedule for a follow.
Trisha Bruno came this morning. She did around the outside of the house and in the house, and was great. She had to deal with my two ill-behaved dogs and showed great patience! She identified problems I didn’t even know I had and after showing them to me took care of them. I could not have been happier. However,…
Very easy transaction. Trish came for the second visit. She, just like the rest of the staff were awesome! Explained everything to me in detail. Really really enjoy and trust Mitchell and will not use anyone else!!
Jennifer was very professional and super nice. She also explained what she was going to do, did it, and reviewed what she did. Very professional. And unlike other companies, she didn't make me feel like she was rushed and had to get in and out.
The Young lady was well prepared, knew the answers to my questions, even removed a dead mole from a yard that she found while doing the work! I will definitely use their services again again
I am very happy with Mitchell Pest Services. The staff is very courteous and friendly. They do a great job and always leave a note when they have stopped by. Great company to work with.
Great service and great company will continue to use.
Trish from Mitchell Pest arrived and her professionalism shined. During COViD, she asked permissions at every step to match interaction comfortability. She explained more about the service than the agent who set the appointment and gave follow up advice beyond the program’s basics. Each call to Mitchell Pest, I…
It is a pleasure working with them!
Fantastic job of ridding our house of spiders!! We had a large number of spiders on our porch and back deck area. Mitchell Pest got rid of them all and I couldn’t be happier! Always professional and timely. Great pest control company!!
Not only did Mitchell's find pest issues that my former provider didn't find, they also found a couple of plumbing leaks and took photos. Prices are very fair and everyone I've worked with has been friendly and professional!
Service is good but just be sure it doesn't run soon after treatment or money is lost
We have no pest, thanks to Mitchell.
Great company and services. We get mosquito treatments and enjoy using our backyard again. Pest control has resulted in no pests, so two thumbs up (and a dog paw) from us.
Mitchell Pest has been great, coming on a quarterly basis, notifying me well in advance of each visit and treating problem areas as needed. I rarely have the issues I was having with ants taking over the kitchen and all around the outside of the house. Mitchell Pest adjustS to my needs for indoor service and…
Will work with Mitchell again!
Service rep was Very professional Answered my questions. Did what was needed. Thank you
The specialist was very professional and personable at the same time. Very knowledgeable. The treatment plan reasonable and affordable.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 137 | $96–$323 |
| General pest inspection | 118 | $50–$119 |
| Bug & insect extermination | 103 | $58–$136 |
| Ant extermination | 98 | $58–$173 |
| Spider extermination | 89 | $86–$181 |
| Cockroach extermination | 87 | $83–$214 |
| Termite inspection | 63 | $85–$214 |
| Home inspection | 60 | $56–$151 |
