Analyzing 9,108,4929.1M ReviewsFor 25,80225.8K Experts

Experts Reviews · Company report
MKO Hauling & Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty98−0.2Momentum penalty68−3.2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

MKO Hauling & Junk Removal

Wilmington, DE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #135Position by Experts Score among all companies we track in this category. of 184 hazardous material removal · 4.9★ from 94 Google reviews

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Report card

Percentile vs other hazardous material removal (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.MKO Hauling & Junk Removal is better than 84% of hazardous material removal.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.MKO Hauling & Junk Removal is better than 76% of hazardous material removal.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.MKO Hauling & Junk Removal is better than 98% of hazardous material removal.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.MKO Hauling & Junk Removal is better than 100% of hazardous material removal.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.MKO Hauling & Junk Removal is better than 68% of hazardous material removal.B
68
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.MKO Hauling & Junk Removal is better than 85% of hazardous material removal.A
85

Reviews for your job

Customers hired MKO Hauling & Junk Removal for 8 kinds of job.

MKO Hauling & Junk Removal for furniture removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Furniture removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 23

All 16 Google reviews tagged “Furniture removal”

Lindsay6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

MKO Junk Removal did a wonderful job clearing out some large furniture and other items from my basement. They were so easy to schedule with and when they arrived they were extremely professional. They had the job completed much quicker than I had expected and quoted me a fair price. I would happily hire them again!

Electronic waste removal & disposalFurniture removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did a great job! Recommended

Furniture removalJunk removal+ Punctuality+ Professionalism
ItsmeLocal Guide · 211 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First let me say this is the place to call if you need junk removed!!!! I called him yesterday and he came out first thing in the morning and took it all away. I live in another state, and my tenant destroyed my house so I had to dump everything …. These guys were so quick, took everything so fast, let me know what…

Customer photo from Itsme's reviewCustomer photo from Itsme's review
Furniture removalJunk removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Janaia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They Are Absolutely Amazing! Good Energy! Had Two Couches That Need To Be Removed . I Had Two More Couches That They Had To Move Around Just To Get The Ones I Needed Out. No Complaints & Smiles The Whole Time. 10/10 Recommend!!!!

Furniture removal
Krista1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

very frienfly & professional, fast response, and reasonably priced. I would recommend

Furniture removalJunk removalMattress removal & disposal+ Responsiveness+ Punctuality+ Professionalism
joseph3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did a great service ! They come in time , staff was courteous and friendly, very professional and respected my privacy. Good value for my money .

Furniture removalJunk removalHouse & garage cleanouts
S3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Albert and his team were prompt and professional. We were offered next-day service at an amazing price. So glad I made the call to MKO.

Furniture removal+ Responsiveness+ Punctuality+ Quality
DanaLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I literally called yesterday, I was told they would be out this morning. They came and removed all the trash left by my renter. I greatly appreciate the quick efficient service. Well worth the price. Thank you for your time.

Customer photo from Dana's reviewCustomer photo from Dana's reviewCustomer photo from Dana's review
Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Jacqui6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Albert is the best. Arrived on time. Worked quickly, affordable pricing. Would highly recommend. Thank you so much, you took my stress away.

Furniture removal+ Responsiveness+ Punctuality+ Quality
chantell6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was able to get next day service which I really appreciate. Great service and very affordable!

Furniture removalJunk removal+ Responsiveness+ Punctuality+ Professionalism
Erica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Responded immediately after calling and was very friendly. Took everything out on the spot! Would highly recommend to anyone.

Furniture removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Clarence4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Price is reasonable, they were professional, on time, and in and out no BS.

Furniture removal+ Value
AliciaLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They were very professional people. They were an answer to my family's prayer. We are grateful for the superb same day service. We will definitely call them again.

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Mika1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The owner of the business showed up a few days before to see how big the job was and to give me a quote. When the junk removal was taking place..he was very professional and was there on time! I definitely recommend this business to anyone who wants to get rid of old junk on there property or business,to call them…

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Ahmed5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Appliance removal & disposalConstruction debris removalElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Vellah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Furniture removal+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Junk removal23—
Furniture removal16—
House & garage cleanouts10—
Mattress removal & disposal8—
Trash removal & disposal5—
Yard debris removal5—
Appliance removal & disposal4—
Construction debris removal4—

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