Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%91+23.7Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Mobile Express Oil Change +

El Paso, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 68 mobile auto mechanics · 4.9★ from 69 Google reviews

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Percentile vs other mobile auto mechanics (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mobile Express Oil Change + is better than 93% of mobile auto mechanics.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mobile Express Oil Change + is better than 91% of mobile auto mechanics.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mobile Express Oil Change + is better than 99% of mobile auto mechanics.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mobile Express Oil Change + is better than 100% of mobile auto mechanics.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mobile Express Oil Change + is better than 100% of mobile auto mechanics.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mobile Express Oil Change + is better than —% of mobile auto mechanics.–
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Reviews for your job

Customers hired Mobile Express Oil Change + for 4 kinds of job.

Mobile Express Oil Change + for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 26
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Oil change”

Moses1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

They came out and got the job done! In and out didn’t take long! I would recommend them to anyone! Thank you for your service!

Great priceOil change
EzekielLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Mobile Express was fantastic! Super easy to work with, punctual, and efficient. They handled our oil change quickly and at a great price. Excellent service all around highly recommend, and we’ll definitely be using them again in the future!

Great priceOil change
Rene3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very good company. They came out same day and did fantastic job. Highly recommend for any job big or small.

Auto engine diagnosticOil change
Cindy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have never used a mobile express mechanic service before, I totally recommend Harvey. He was able to set up an appointment for me, the very next day. His very fast and efficient in what he does, super prompt with time and communication. Definitely setting up more services with him!

Oil change
Shirley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Harvey was greatv

Air conditioningOil change
[email protected]7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

DO NOT HESITATE TO HIRE!!! It’s really hard finding an honest mechanic and Harvey hands down has to be the best thing that ever happened to me especially working from home it’s convenient when you don’t got time to go out and find a mechanic he services you right at the comfort of your home very professional…

Air conditioningAuto engine diagnosticOil change
Daniela11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Extremely great service! Appreciated the timeliness, adaptability and kindness. Definitely will recommend to everyone I know! Great prices as well and super convenient.

Oil change
Lilly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Will definitely call them back. They were professional, efficient, and prices were very reasonable!

Air conditioningOil change
DebraLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very fast and efficient service. Excellent response time very knowledgeable gave me some suggestions on what needs to be done in the future, very affordable and professional. Will be using them again.

Auto engine diagnosticOil change
RicLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mr. Sanchez is very knowledgeable about autos. He maintenance all our fleet.

Auto engine diagnosticOil change
Maria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They changed the oil, and powered washed the engine. They were punctual and I am satisfied with their professional service.

Oil change
TreLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great customer service. Easy and convenient. I drove from Maryland to El Paso with my 2000 Buick Avenue. Knowing my oil was empty, the mobile service came in handy. If I would’ve drove my car any further, my engine probably would have got damaged. It was cheap also! Thank you!

Oil change+ Punctuality+ Quality+ Professionalism
Deborah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Truly a lifesaver for those of us who dont have time to get work done on our vehicle. He is fast, professional, and does great quality work for an amazing price.

Oil change+ Punctuality+ Quality+ Professionalism
Mia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Has done both of my cars and has done an amazing job! I would recommend him to anyone

Oil change+ Quality+ Professionalism+ Value
DeniseLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Have been using this service for a year now! I’ve had him change the oil on mine and my husbands car, checking to see what is wrong with the a/c, and he’s even changed the brakes and rotors on my husbands car! Super convenient, fast and always on time!

BrakesAir conditioningOil change
J.11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

He was polite and friendly. He did the job quickly and well. It saved me so much worry and stress. I'll call them again for the next change. It was an excellent experience!

Oil change+ Punctuality+ Quality+ Professionalism
Eli6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very professional and on time, the oil change was done at my house. The service been mobile is very convenient and great price. I will absolutely call again.

Oil changeTires+ Punctuality+ Quality+ Professionalism
Denny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Great priceOil change
Jazmin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Great priceOil change
Irak1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Oil change
Armida1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Oil change+ Professionalism
Destynee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Oil change+ Punctuality+ Quality+ Professionalism
Phantom5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★

Rating only, no written review.

Oil change+ Punctuality+ Quality+ Professionalism
Mia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Oil change+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Oil change24—
Auto engine diagnostic6—
Air conditioning4—
Brakes2—

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