Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers of this Berea, Kentucky mechanic frequently praise the on-site service for its punctuality, clear communication, and fair pricing. Reviewers highlight quick response times, including same-day and late-night repairs, along with thorough diagnostics and helpful scheduling. A recurring criticism involves unexpected additional fees, such as travel or administrative charges, which some customers felt increased the total cost beyond the initial quote.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
29 Google reviews we collected
Phrases our text analysis found in 28 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 28 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Our ignition coil went out and we called mobile mechanics plus, Tyler came and was quickly able identify the problem and had us driving by the end of it.”
“The Machanic was very helpful and fixed the car late into the night so that we could be on our way ASAP”
“10/10 service Tyler was fantastic would recommend to anyone”
“Tyler did a great job and was like Jimmy John's super fast.”
“He arrived on time and did quality work at a very fair price.”
“Handled in a timely fashion was amazing with communication!”
“If you’re ever stranded and need an honest, reliable, and efficient mobile mechanic, this is the person to call.”
praise complaint · found by our text analysis, Google review wording unchanged.
The Machanic was very helpful and fixed the car late into the night so that we could be on our way ASAP
Our ignition coil went out and we called mobile mechanics plus, Tyler came and was quickly able identify the problem and had us driving by the end of it. Was even able to work around our boxer engine. Was absolutely worth the money!
Tyler showed up and did what was need, explained what was happening and communicated efficiently. Fixed the problem and suggested a way to address another problem
Tyler was absolutely amazing! Handled in a timely fashion was amazing with communication! Lena was also very sweet amazing customer service helped me schedule a time and even let me know he was available sooner! Had the job done in 3minutes!
Used Mobile Mechanic Plus and I will definitely be using them again if needed for any repairs on anything I have! Saved me money when they could have made money off me and very professional and helpful throughout the entire process! Thanks for fixing my truck and thank you for being so thoughtful about my needs and helpful! Great people!!!
I’ve had them come out and work on my 2003 Chevy Tahoe. They are absolutely amazing. Their prices are very reasonable. They get back to you very quickly. I highly recommend them!! My Tahoe is running beautifully now Tyler is absolutely amazing!!!! I am definitely recommending them to all of my friends!
4.8 ★★★★★ 29 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The Machanic was very helpful and fixed the car late into the night so that we could be on our way ASAP
Thank you for the review and we were happy to help if you ever need anything else don’t hesitate to give us a call
Our ignition coil went out and we called mobile mechanics plus, Tyler came and was quickly able identify the problem and had us driving by the end of it. Was even able to work around our boxer engine. Was absolutely worth the money!
Thank you for calling mobile mechanic plus and feel free too reach out any time and we appreciate the honest review 🙏
Tyler showed up and did what was need, explained what was happening and communicated efficiently. Fixed the problem and suggested a way to address another problem
If there is anything we could do better just let us know thanks for the review
10/10 service Tyler was fantastic would recommend to anyone
thank you for the review! if you ever need any thing else don't hesitate to call
Tyler was absolutely amazing! Handled in a timely fashion was amazing with communication! Lena was also very sweet amazing customer service helped me schedule a time and even let me know he was available sooner! Had the job done in 3minutes!
thank you for the review! if you ever need any thing else don't hesitate to call
Used Mobile Mechanic Plus and I will definitely be using them again if needed for any repairs on anything I have! Saved me money when they could have made money off me and very professional and helpful throughout the entire process! Thanks for fixing my truck and thank you for being so thoughtful about my needs and helpful! Great people!!!
thank you for your business! reach out any time we are here too help
I booked a same-day repair with them before taking a trip because I was in a pinch, even though their original $300 quote (using my own part) was already higher than other places. But as soon as the tech showed up, he brought up extra fees for gas and administrative stuff that pushed the total to around $350. The owner keeps stating that I was outside their service area, but when I asked if they serviced Winchester they said yes. At no point did they say yes, but we charge an extra fee. The only price ever given to me was $300 so that is the amount I had ready for them. If a company isn't transparent about pricing upfront, I'm not trusting them to work on my vehicle. I tipped the guy for his time since the hidden fees weren't his fault, but I sent him on his way without letting them touch my car. Be honest about your real prices from the start. I wouldn't recommend due to the shady business practice.
Sir we are sorry you feel we are over priced but there was no shady practices going on here it was a $25 difference for a fuel charge after we took the part off cause we didn't know you had it already we are sorry for the confusion and if there is anything we can do just reach out if you would have let the tech get ahold of dispatch we could have fixed the issue that day again sorry for any confusion and in the future we will be more clear on any pricing differences the only reason we added the fuel charge was cause it was near 50 mins away from our home base and we tryed too make that clear through text messages before we sent a tech out that far away but I guess it got lost in translation that’s on us and we do apologize
I’ve had them come out and work on my 2003 Chevy Tahoe. They are absolutely amazing. Their prices are very reasonable. They get back to you very quickly. I highly recommend them!! My Tahoe is running beautifully now Tyler is absolutely amazing!!!! I am definitely recommending them to all of my friends!
Thanks for the review we really appreciate it and please reach out if you need anything else
HIGHLY RECOMMENDED!!!!!!! Texted early in the morning on a holiday weekend not expecting a reply right away, they replied quickly and was very helpful with setting my appointment up for that morning. The parts I supplied were not correct Tyler made sure I got what I needed after 3 different part store visits. He even drove me because I didn't have a vehicle! Tyler was determined to get the job done correctly. Thanks again for everything, now we can return to Michigan feeling safe!
Thank you for choosing Mobile Mechanic Plus we are happy to help and we are so glad you made it home safely. Please let us know if you are ever back in Kentucky and need help with anything.
Tyler did a great job and was like Jimmy John's super fast. We appreciate all the help.
Thank you for calling Mobile Mechanic Plus and glad we could get you back on the road quickly.
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
