TC1 reviewTotal number of Google reviews TC has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional, helpful, and honest.
Response from the owner · 7 hours ago
Thanks
Mobile Tire Repair Service
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%93+24.3Value 15%97+14.8Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 78 tire shopsPosition by Experts Score among all companies we track in this category. · better than 92%
5.0 ★★★★★ 122 Google reviews · 24 photos
99%five-star reviews
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Oct 2026latest review
Mobile Tire Repair Service at a glance
Customers consistently praise the rapid response times, professional conduct, and convenience of the mobile tire replacement service, noting that technicians arrive quickly with necessary equipment. Pricing is generally described as reasonable, though one recurring complaint in low-star reviews alleges excessive charges for simple repairs and deceptive review practices. The business maintains a perfect five-star rating from one hundred twenty-two reviews, with the owner responding to ninety-nine percent of customer feedback.
- Google rating: 5.0 out of 5 from 122 reviews (99% five-star).
- Reviews on this page: 122 Google reviews (103 with written comments, 25 with photos).
- Owner responses: the business replied to 99% of reviews.
- Most recent review: October 25, 2026.
- Service: Tire Shop serving Novato, California.
Data from Google, last updated October 25, 2026.
Score profile vs other tire shops
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mobile Tire Repair Service: 96/100 on this factor. Category median: 83.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mobile Tire Repair Service: 93/100 on this factor. Category median: 81.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mobile Tire Repair Service: 97/100 on this factor. Category median: 100.A
97
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mobile Tire Repair Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 34.–
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Bar = this company · dark tick = category median.
Star ratings
122 Google reviews we collected
- 5 stars12199%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 103 written reviews
- Praise18099%
- Complaints11%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1445%
- Reasonable1652%
- Overpriced13%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Speed & response7441%
- Staff & attitude3620%
- Quality & results2313%
- Would recommend2212%
- Honesty & trust116%
- Price & value95%
- Communication63%
What customers talk about
We read 103 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Super nice people and quick when doing the service.”
“The technician came directly to my location and replaced my tire quickly and professionally.”
“Their professionalism was top-notch—punctual, efficient, and of the highest quality.”
“Highly recommended for anyone needing mobile tire service in Novato and San Rafael the Bay Area!”
“Very responsive, reliable, and convenient—especially for a late-night roadside emergency.”
“Incredibly pleased with the service I received and paid a very reasonable price.”
“Khan came fast and was sooo helpful fixing my tire and was soo professional kind and really good communication skills i highly recommend”
People customers mention
- Rafael 6 reviews
- Khan 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Mobile Tire Repair Service for 1 kind of job. Pick one to see what they paid and said.
Recent reviews
Rayane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
They did an amazing job replacing my tire!! Super nice people and quick when doing the service. I would super recommend them!!
Great priceTires
Dennis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Amazing emergency mobile tire service! I had a BMW tire issue late at night on the freeway in the Novato area, around 11:30 PM. The technician came directly to my location and replaced my tire quickly and professionally. Very responsive, reliable, and convenient—especially for a late-night roadside emergency. Highly…
Great priceTires
TeeLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Incredibly pleased with the service I received and paid a very reasonable price. They found us with ease and we waited maybe 50 ish mins on a Sunday which pretty good to me. Not only do they come to you but they have all they need to assist you. We didn’t know a key was needed for a tire change for our BMW, but…
Tires
Tamara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
It was Mother’s Day 2026 and we got a flat tire- we called Mobile Tire Service. They saved the day! It was a miracle
Tires
Gretchen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I had a flat tire on my Tesla Model 3 in San Rafael and needed help fast. I called Mobile Tire Repair Service and they immediately asked for my tire size to make sure they brought the correct tire. After I sent a $50 deposit, their technician arrived within 35 minutes fully prepared. The technician was…
Great priceTires
Deborah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★
This guy charged me $350 for just one tire repair, and took my phone to give himself a 5 star review.
OverpricedTires
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 37 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 122 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Rayane Albuquerque2 reviewsTotal number of Google reviews Rayane has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey did an amazing job replacing my tire!! Super nice people and quick when doing the service. I would super recommend them!!
- Price assessment: Great price
- Services: Tires
Response from the owner · a week ago
Thank you very much
Danielle Steinmetz1 reviewTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTire repair was done quickly and efficiently.
Response from the owner · a week ago
Thank you very much
Shane Gary2 reviewsTotal number of Google reviews Shane has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service super nice!
- Price assessment: Great price
- Services: Tires
Response from the owner · a week ago
Thank you
Dennis Iglesias1 reviewTotal number of Google reviews Dennis has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing emergency mobile tire service! I had a BMW tire issue late at night on the freeway in the Novato area, around 11:30 PM. The technician came directly to my location and replaced my tire quickly and professionally. Very responsive, reliable, and convenient—especially for a late-night roadside emergency. Highly recommended for anyone needing mobile tire service in Novato and San Rafael the Bay Area!
- Price assessment: Great price
- Services: Tires
Response from the owner · a month ago
Thank you very much
Raj SharmaLocal Guide · 21 reviewsTotal number of Google reviews Raj has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing and very fast service. I got this with in 25 minutes. . Thanks me khan
Response from the owner · 3 months ago
Thank you very much
Anthony ClaytonLocal Guide · 14 reviewsTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFast and efficient service thank you!
Response from the owner · 3 months ago
Thank you very much
Cameron Lindsay1 reviewTotal number of Google reviews Cameron has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKhan did a top job
- Price assessment: Reasonable price
- Services: Tires
Response from the owner · 3 months ago
Thanks
Jonathon Bermea3 reviewsTotal number of Google reviews Jonathon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery thankful for the friendly and professional service.
- Services: Tires
Response from the owner · 4 months ago
Thank you very much
Tee ALocal Guide · 12 reviewsTotal number of Google reviews Tee has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIncredibly pleased with the service I received and paid a very reasonable price. They found us with ease and we waited maybe 50 ish mins on a Sunday which pretty good to me. Not only do they come to you but they have all they need to assist you. We didn’t know a key was needed for a tire change for our BMW, but thankfully we had one, so for others who aren’t aware of this make sure you have it or no change can be done. I would absolutely recommend this company! Thank you Khan and thank you Bhagi. Y'all were awesome!
- Services: Tires
Response from the owner · 4 months ago
Thank you very much
Business details
- Address: 898 3rd St, San Rafael, CA 94901
- Phone: (510) 810-9042
- Service area: Novato, CA