General contractor · Liverpool, NY · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%76+18.4Value 14%62+8.8Replies to reviews 7%84+5.9Craft & service penalty46−5.4Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 13 railing contractorsiPosition by Experts Score among all companies we track in this category. · better than 8%
4.6★★★★★33 Google reviews · 24 photos
91%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Modern Home Contractors 4.6 out of 5 stars based on 33 reviews. Positive feedback highlights kitchen and bathroom remodels, additions, and exterior work, praising the crew for punctuality, clear communication, transparent pricing, and attention to detail. However, low-star reviews describe a pattern of unresponsiveness, including delayed estimates, missed calls, and allegations of material substitution or incomplete work.
Google rating: 4.6 out of 5 from 33 reviews (91% five-star).
Reviews on this page: 33 Google reviews (32 with written comments, 9 with photos).
Owner responses: the business replied to 6% of reviews.
Most recent review: September 15, 2026.
Service: Railing Contractor serving Liverpool, New York.
Data from Google, last updated October 27, 2026.
Score profile vs other railing contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
This companyRailing Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Modern Home Contractors, Inc.: 78/100 on this factor. Category median: 88.B
78
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Modern Home Contractors, Inc.: 76/100 on this factor. Category median: 88.B
76
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Modern Home Contractors, Inc.: 46/100 on this factor. Category median: 89.C
46
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Modern Home Contractors, Inc.: 62/100 on this factor. Category median: 99.B
62
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Modern Home Contractors, Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Modern Home Contractors, Inc.: 84/100 on this factor. Category median: 85.A
84
Bar = this company · dark tick = category median.
Star ratings
33 Google reviews we collected
4.6of 5
5 stars3091%
4 stars00%
3 stars00%
2 stars00%
1 star39%
Praise vs complaints
Phrases our text analysis found in 32 written reviews
93%praise
Praise7993%
Complaints67%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price117%
Reasonable583%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1922%
Speed & response1619%
Would recommend1619%
Staff & attitude1518%
Price & value911%
Communication67%
Honesty & trust45%
What customers talk about
We read 32 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very knowledgeable, very personable, and great work!”
“Not only was the end result even more beautiful than expected, but it was done promptly and expertly.”
“We would highly recommend Modern Home Contractors of Liverpool NY”
“Avoid this business and do not trust Vince.”
“Vince is very knowledgeable and got us quoted and scheduled quickly.”
“They showed up on time and finished the project in a reasonable amount of time.”
“Vince gave me an estimate, took a deposit and disappeared….”
“Pricing was upfront, communication was clear, and the work itself was amazing.”
“We found the quote to be very transparent, and the total bill came in very close to what was originally quoted.”
“BEWARE OF FRAUD!”
People customers mention
Vince10 reviews
Homes3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Modern Home Contractors, Inc. for 8 kinds of job. Pick one to see what they paid and said.
Zach6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Vince, Charlie, and the entire crew were awesome. From start to finish we never had worries. Pricing was upfront, communication was clear, and the work itself was amazing. They completed a full kitchen remodel and gave great feedback during the blueprint stages. Very knowledgeable, very personable, and great work! Very happy!
Reasonable priceKitchen remodeling
Tom10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Vince Cafarchino of Modern Home Contractors is a rock star. He understood my concept for the kitchen and knew exactly how to build it. He has suppliers working with him so ordering the cabinets, counters, flooring, tile is seamless. All I had to do was make the design choices. He'll take care of the rest.…
Reasonable priceKitchen remodeling
Mary2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
We needed to update our computer desk and add additional storage. Vince guided me through the process. He drew the design and connected me with a cabinetry company. Charlie did an excellent job installing the cabinets and desk with excellent attention to detail. I’d be happy to work with Modern Home Contractors again.
Reasonable price
amy7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Our new porch was the most recent of many projects done by Vince and his crew. And, as always, it was well beyond my expectations! Not only was the end result even more beautiful than expected, but it was done promptly and expertly. The attention to detail cannot be overstated! We have already gotten many…
Reasonable priceDeck construction
Michael1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Vince and his crew were great! They were on time, performed the work that they promised, and cleaned up very well! My project was rather small and I was having trouble having contractors quote the job or even call me back. Vince is very knowledgeable and got us quoted and scheduled quickly. We were very pleased with…
Reasonable priceService not listed
Terri2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Vince and his crew did a wonderful job. They were punctual, worked efficiently and were respectful. They accomplished in one and a half days a job that would have taken weeks to do ourselves. Vince communicated with us from beginning to end. He never requests a deposit in anticipation of the work to be done. The…
Vince, Charlie, and the entire crew were awesome. From start to finish we never had worries. Pricing was upfront, communication was clear, and the work itself was amazing. They completed a full kitchen remodel and gave great feedback during the blueprint stages. Very knowledgeable, very personable, and great work! Very happy!
Price assessment: Reasonable price
Services: Kitchen remodeling
Tom King10 reviewsiTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Vince Cafarchino of Modern Home Contractors is a rock star. He understood my concept for the kitchen and knew exactly how to build it. He has suppliers working with him so ordering the cabinets, counters, flooring, tile is seamless. All I had to do was make the design choices. He'll take care of the rest. Workmanship and quality is excellent and seeing the finished room is exciting. We love our kitchen and can't recommend Modern Home Contractors enough for working with us.
Price assessment: Reasonable price
Services: Kitchen remodeling
Mary Bartowski2 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
We needed to update our computer desk and add additional storage. Vince guided me through the process. He drew the design and connected me with a cabinetry company. Charlie did an excellent job installing the cabinets and desk with excellent attention to detail. I’d be happy to work with Modern Home Contractors again.
Price assessment: Reasonable price
amy breed7 reviewsiTotal number of Google reviews amy has written across all businesses on Google Maps, not just this one.
Our new porch was the most recent of many projects done by Vince and his crew. And, as always, it was well beyond my expectations! Not only was the end result even more beautiful than expected, but it was done promptly and expertly. The attention to detail cannot be overstated! We have already gotten many compliments and have already spent many lazy hours enjoying our new space.
Thank you Vince and your awesome crew!!
Price assessment: Reasonable price
Services: Deck construction
Michael Felice1 reviewiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Vince and his crew were great! They were on time, performed the work that they promised, and cleaned up very well! My project was rather small and I was having trouble having contractors quote the job or even call me back. Vince is very knowledgeable and got us quoted and scheduled quickly. We were very pleased with the quality of work Modern Home Contractors provided us. We will definitely use them again!
Price assessment: Reasonable price
Services: Service not listed
Terri Jennis2 reviewsiTotal number of Google reviews Terri has written across all businesses on Google Maps, not just this one.
Vince and his crew did a wonderful job. They were punctual, worked efficiently and were respectful. They accomplished in one and a half days a job that would have taken weeks to do ourselves. Vince communicated with us from beginning to end. He never requests a deposit in anticipation of the work to be done. The price he quoted was very good in comparison to the others we received. We would highly recommend Modern Home Contractors of Liverpool NY
Price assessment: Great price
Services: Service not listed
Nicholas Militello1 reviewiTotal number of Google reviews Nicholas has written across all businesses on Google Maps, not just this one.
Vince and his team did an amazing job renovating our bathroom. Very courteous around the house and during clean up for the day. More importantly, the work done was outstanding. Great attention to detail and we leaned on them for their expertise. Love the finished product and will definitely have them come back for future projects.
Services: Bathroom remodeling
Zachary PeelmanLocal Guide · 110 reviewsiTotal number of Google reviews Zachary has written across all businesses on Google Maps, not just this one.
Did a great job! Sheetrocked, painted (including lead abatement), added/replaced trim and door frames in 2 bedrooms. Nick and crew worked very hard and were very responsive to our requests, including busting their rears to get finished before company came over. Several workers put in extra time and Nick in particular came over on a weekend to get some work done. Covered shelves and beds and cleaned up after themselves. Created rooms that were modern but still fit well with the style of our 1890 house, despite the challenges inherent in working on an old house with a lot of oddities and anomalies. We are very pleased with their work.
Lynda StevensLocal Guide · 17 reviewsiTotal number of Google reviews Lynda has written across all businesses on Google Maps, not just this one.
We just had our Master bathroom completed by Modern Home. Great team to work with courteous, easy to work with, friendly and attention to details and what we wanted done. I would highly recommend Vince and his team.
Randy Kieffer2 reviewsiTotal number of Google reviews Randy has written across all businesses on Google Maps, not just this one.
Vince and the team did an excellent job remodeling our office. Fresh paint, refinished doors, new flooring, kitchen and bathroom remodel. The team was professional, courteous, and the project was completed on time with high quality materials. Highly recommended.
