Experts Reviews · Company report
Modern Stones and Flooring logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty78−2.2Momentum penalty73−2.7Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Modern Stones and Flooring

El Cajon, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 30 countertop installers · 4.8★ from 103 Google reviews

Report card

Percentile vs other countertop installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Modern Stones and Flooring is better than 83% of countertop installers.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Modern Stones and Flooring is better than 79% of countertop installers.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Modern Stones and Flooring is better than 78% of countertop installers.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Modern Stones and Flooring is better than 100% of countertop installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Modern Stones and Flooring is better than 73% of countertop installers.B
73
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Modern Stones and Flooring is better than 100% of countertop installers.A
100

Reviews for your job

Customers hired Modern Stones and Flooring for 8 kinds of job.

Modern Stones and Flooring for install flooring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Install flooring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5

All 34 Google reviews tagged “Install flooring” · showing 20

KELLY7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had an excellent experience with Nick during our home remodel. From start to finish, the entire process was handled with professionalism, skill, and attention to detail. He communicated clearly every step of the way, kept us informed on progress, and always made sure our questions were answered. The quality of…

Great priceKitchen countertop installationWood floor installationTile work installation
P2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Luke, Nicholas and crew did a fantastic job remodeling the old kitchen linoleum with composite laminate flooring. Looks and feels great! They are very customer oriented. Thanks Guys.

Install flooringLaminate floor installation
Sarah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Nick, Luke, and their crew are fantastic. We could not be happier with our new floors. Every person we worked with was polite, punctual, and clearly knew their stuff. Highly recommend!

Wood floor installationInstall flooringDrywall repair
Nathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

One of the things that stood out to us with Modern Stones & Flooring was the great communication. Nicholas was prompt with his responses and gave us daily updates on what was expected for the day’s work. We have a rental property that experienced a flood from a burst dishwasher line. The entire kitchen cabinetry…

Custom kitchen cabinet constructionInstall flooring+ Responsiveness+ Punctuality+ Quality
Andrea6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick and his crew did an excellent job transforming my mom's mobile home! It went from dark and dreary to bright and beautiful! They took care of new floors, interior paint, exterior paint, plus new countertops, sinks, and faucets. Nick communicated regularly via text with photos, videos, and descriptions so we…

Customer photo from Andrea's reviewCustomer photo from Andrea's reviewCustomer photo from Andrea's review
Baseboard installationInstall flooringPaint indoors+ Responsiveness+ Quality+ Professionalism
Steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company is professional , efficient, personable, and affordable based on our flooring install. They demoed and replaced our entire flooring and baseboard in 3 days. They traveled to Temecula and had equipment and material ready on our scheduled day. Highly recommend without hesitation.

Install flooring+ Responsiveness+ Punctuality+ Quality
Dina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

One of the selling points in purchasing our home was that the floors were brand new. After a couple of months of living in our home the flooring started popping up and separating. The gaps between the laminate flooring shifted 1 to 2 inches. The stair treads have cracked. The condition of the floor has become…

Install flooring− Responsiveness− Quality
Ernesto1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This business and the team: Nick, Luke, Manny and crew are excellent in service, quality and reliability. A truly 5-star business. I will highly recommend to all my friends and family. Thanks for a job well done!

Install flooring+ Responsiveness+ Punctuality+ Quality
Kelli4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick and Luke and their team at Modern Stones and Flooring are amazing. After a leak forced me to replace my hardwood floors and have drywall repaired, I contacted Nick and Luke, and I could not be happier with the results. Manny and his flooring crew did such a wonderful job removing my old flooring and…

Baseboard installationRemodelingInstall flooring+ Responsiveness+ Punctuality+ Quality
DavidLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys were like a Christmas miracle.

Install flooring+ Responsiveness+ Punctuality+ Quality
Tracey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used many contractors over the years but Modern Stones & Flooring has exceeded my expectations every time! The crew is hard working and highly skilled. I couldnt be happier with their flooring or their installation and will recommend them to my clients and neighbors!

Install flooring+ Responsiveness+ Punctuality+ Quality
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

Nicholas was amazing to work with. He was friendly and professional. Anytime we had a question he got right back to us. We love the flooring and couldn’t be happier we went with Modern Stones and Flooring.

Install flooring+ Responsiveness+ Quality+ Professionalism
Alfred1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Good comunicación. Quality installation

Install flooring+ Quality+ Value
Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend modern stones and flooring for your next project. They do great work, they are very responsive and very customer service oriented.

Install flooring+ Responsiveness+ Punctuality+ Quality
Charles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Modern Stones was contracted through a distributer we hired to install vinyl floors in the upstairs of our home. We are incredibly lucky they did. The level of service and professionalism that we experienced with this company surpassed our best expectations. Whenever you do any type of home remodeling there's a fair…

Install flooring+ Responsiveness+ Punctuality+ Quality
Abe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick and his team were awesome. Communication was excellent and the team was very professional. Nick came in and went over a game-plan with us and then him and his team executed. On the last day, we did a walk through and they touched up a few spots without any problems. We love our new floors and we will be…

Install flooring+ Responsiveness+ Punctuality+ Quality
Kristine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am beyond thrilled with our flooring installation! Modern stone did a phenomenal job installing hard wood flooring throughout the house plus the stairs. The team was meticulous to detail, clean and did a beautiful job. I would highly recommend them will use them again in the future.

Install flooring+ Responsiveness+ Punctuality+ Quality
Elizabeth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Modern Stones and Flooring installed our vinyl flooring and did a fantastic job. The floors are beautiful thanks to their careful work. Even more than the workmanship, the respect they had for our time, our comfort and our home made the experience a very positive one. We strongly recommend them for any flooring work you need done. They are wonderful!

Install flooring+ Responsiveness+ Punctuality+ Quality
Cynthia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nicolas and his crew were fantastic to work with, and they did an excellent job! I highly recommend using their services for your remodeling needs.

Install flooringRepair flooring+ Responsiveness+ Punctuality+ Quality
Stephanie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Nick is the best! He’s very professional but he’s sincere and genuinely cares that you’re happy with his work. He was also understanding about the need to keep our cats locked up in one room or another while work was being done to avoid escapes. He and his team were very respectful of us and our home. We’ll definitely use him again.

Install flooringService not listed+ Responsiveness+ Punctuality+ Quality

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 86%Reasonable 0%Overpriced 0%Not sure 14%

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