How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREModern Tire & Auto Service
New Britain, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 78 tire shops · 4.8★ from 429 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Modern Tire & Auto Service for 8 kinds of job.
Modern Tire & Auto Service for oil change
Clear ✕All 54 Google reviews tagged “Oil change”
⭐⭐⭐⭐⭐ Exceptional, Honest, and Trustworthy! I can’t say enough good things about this place! They are honest, reliable, and truly look out for their customers. They will never recommend unnecessary repairs or try to sell you something you don’t need. It’s such a relief to find a mechanic you can trust and know you…
Great
Accommodating/ efficient/personable
A very helpful service. Always communicative and efficient.
Fantastic experience. Taking an appointment was easy. They sent me a text reminder a day or two before the appointment. On the day of appointment everything was explained in detail. They sent me a short video while my car was being worked on explaining what needs to be done vs what is advisable to be done. No…
The last experience was excellent, Brian has a wonderful customer service, he's one of the reasons I keep on being a customer at Modern Tires
Very favorable, great service and reasonable price
Been coming here for over 10 years for new tires, general maintenance, oil changes, brakes etc. Great service. Always a welcome smile and professional service. Highly recommended
Great service and patient explanation.
Brian and team do a great job!
I had a great experience at Modern Tire and Auto Farmington. They were helpful, kind, and fast. They were able to identify and fix this issue way faster than I expected. I will definitely be returning for any future car issues I have.
Excellent service
Bryan and team are amazing. I have been a customer for last 10+ years. Team never disappoints. Very accommodating, punctual and honest service.
7/30/26-Oil change and filter plus emissions check. Mechanic failed to check air pressure on tires and fill windshield washer fluid..Not too impressed. This is why I don’t go to these places like Firestone and these guys, unless I need emissions tests.. Thanks for the reminder Farmington Modern Tire..
Always great service at Modern Tire and Auto Service in Farmington. They respect your time requirements and keep you informed of the service and future service needs. Great job!
Modern Tire in Farmington, simply put, is a class act! Brian, the general manager for a number of years now, has put together a great team, keeps a good handle on what they're doing and how they're doing it, the organization provides great service at a reasonable price. I've had numerous cars of both own and friends…
The service at Modern Tire is top shelf. I have been a customer for more than 15 years and have never been disappointed. Honest, reliable, and completely transparent at prices that are very reasonable. Brian, the service manager, as well as his entire team are a pleasure to work with.
I went to modern tire today, I thought it would be a big issue. Steve came up with a great idea and like that solved the problem!! thanku jodi kelly
Excellent Service done in a timelymanner
Bryan and his team are fabulous. They do their best for their clients. They provide a detailed video of the work to be done on your car which is extremely helpful . BTW, I have been going to Modern Tire in Farmington for years and they have enabled to keep my 2007 Honda CR-V running perfectly for over 450,000 miles.
Great experience at Modern Tire. Scheduling was easy, staff was friendly and informative, and they did a great job getting my car diagnosed and repaired in no time. Price was very reasonable and I was charged exactly what I was quoted without any sneaky charges. Highly recommend for brakes, oil changes, emissions, etc. My family will be back!
Exceptional service. Welcoming and efficient.
I go to Modern Tire to get my oil changed along with other services, and I couldn't be happier with the experience! The staff is exceptional—friendly, knowledgeable, and efficient. Highly recommend them for all your automotive needs!
Bryan and his team are the best in the area! I take all my cars here for regular maintenance. They are always professional and honest. Can’t recommend enough!
Great service - quick, accurate and friendly - new to area, so happy to have found reliable service - Craig / Avon
I looked up the services I needed for my car, and the lovely people of the internet told me I could expect $200-250 but anything more I was being taken advantage of. I paid $325 at modern tire, and they kept offering additional services that my car “needs” to drive up the price. They were very friendly and…
Service was, as always, excellent and professional.
I like the garage. Guys are courteous and thorough in their evaluation of service rendered and required. The video of the mechanic’s overview rocks! Good alternative to dealer’s skyrocketing prices!
I go to Modern for most of my car issues - they're very honest and transparent about what you need and don't really need and give clear and transparent costs for what they did do. They've found a few things that other mechanics missed and saved my tail more than once.
The staff go’s above and beyond to get you in check your car and provide updates. I needed rear parts belts and such a great experience. They take a video of before repairs and after that was so great! I will be coming back. Thank you for such a great job.
Excellent customer service and great staff. Very efficient and fast service. The team are responsive, professional, and exceed expectations. I trust them and consider them for all my car care needs.
Reliable, customer-oriented service. I trust Modern Tire to take good care of my car.
Knowledgeable, courteous and thorough -highly recommend!
Very helpful and nice. Work was done in a timely manner.
The guys at Farmington Modern Tire are excellent. We rely on them, trust them and consider them for all of our car care needs. When we were looking for quality area auto service, our neighbor recommended Modern Tire & Auto Service in Farmington. We have been faithful customers since. Thank you, guys.
Excellent service, Fast and Professionally done
Expert, well-run, customer-focussed
I wish I could rate Modern Tire as 6 stars. Brian and the entire staff are so professional . They explain everything in detail and price. I trust them in all my repairs . Highly recommend them for all your car repairs and service .
Brian and his team are always ready to help! Knowledgeable, friendly, fairly priced, and accommodating! I have used their services for everything from tires to overall car maintenace, and am consistently satisfied. They are good people!
My truck is a hot mess of need rift now. Thankfully Steven was running around checking a bit of everything for me to get me a quote. He was very friendly and professional. It looked like he was the only one around and he still went above and beyond to help me today. Ill be back soon when I have the money to complete the work I need done!
We have three cars in three different price ranges and this is the only place we go to get our cars serviced and to get new tires. The staff members are very friendly and keep you informed. If they see an issue, they’ll give you an honest assessment of what may be needed and the different options that are available.…
Simply the best. I would not take my car anywhere else! Brian and his team are honest and get the job done right.
I have had the pleasure of doing business with Modern Tire & Auto Service for over +5 years. Dwayne is exceptional to deal with. They do more than sell tires. One of my cars was going on a long trip out of state for months. I wanted to have complete confidence in its performance. They gave me that. I thank Brian and Dwayne for their professionalism.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 70 | — |
| Oil change | 54 | — |
| Brakes | 23 | — |
| General repairs | 15 | — |
| Wheel alignment | 14 | — |
| Air & cabin filter replacement | 14 | — |
| Auto engine diagnostic | 12 | — |
| Steering & suspension repair | 6 | — |
