How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%72+5.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREModern Tire & Auto Service
New Britain, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 78 tire shops · 4.8★ from 429 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Modern Tire & Auto Service for 8 kinds of job.
Modern Tire & Auto Service for tires
Clear ✕All 70 Google reviews tagged “Tires” · showing 60
The staff are professional, knowledgeable and honest & very pleasant to deal with.
I purchased new tires. You always take good care of me. I’m a long-time customer
Great experience with Farmington Modern Tire. Flat tire with looming appointments... they were fast, courteous, and understanding!
Great service very caring and responsive
Great service. Only place I trust bringing my corvette
Brian and team do a great job!
Always a great place to rotate tires, buy new ones, service, etc
Always quick and thorough.
Professional, honest and helpful. Close to home for Farmington/West Hartford. Quick tire repairs, oil changes and emissions. Friendly service.
Modern Tire in Farmington, simply put, is a class act! Brian, the general manager for a number of years now, has put together a great team, keeps a good handle on what they're doing and how they're doing it, the organization provides great service at a reasonable price. I've had numerous cars of both own and friends…
Service was excellent
The service at Modern Tire is top shelf. I have been a customer for more than 15 years and have never been disappointed. Honest, reliable, and completely transparent at prices that are very reasonable. Brian, the service manager, as well as his entire team are a pleasure to work with.
Bryan was great to work with. I’ll be a regular customer because of him!
I had a great experience, great customer service and will be using Modern tire moving forward. They are exceptional!!
I bought tires from Modern Tire a couple of years ago. One of my tires started losing air much faster than normal. I took it in to Modern Tire and from the warranty I had they fixed it free of charge (it had a nail in the tire). I was very happy that even after a couple years, they still honored the warranty. Great service!
Got my wheels replaced by modern tire in Farmington. Customer service was great and they did an amazing job with my car. Highly recommend modern tire Farmington.
Expert workmanship and great customer service. Extremely accommodating of my schedule. Brian and his team are terrific!
Excellent Service done in a timelymanner
Got me in quickly, keep me posted of all work and reasonably priced. Thank you!
Bryan and his team are fabulous. They do their best for their clients. They provide a detailed video of the work to be done on your car which is extremely helpful . BTW, I have been going to Modern Tire in Farmington for years and they have enabled to keep my 2007 Honda CR-V running perfectly for over 450,000 miles.
Modern Tire is excellent. They always take great care of my vehicle, store my tires for me, and go out of their way to accommodate my schedule. Their service is professional, reliable, and consistently top-notch. I highly recommend them!
I go to Modern Tire to get my oil changed along with other services, and I couldn't be happier with the experience! The staff is exceptional—friendly, knowledgeable, and efficient. Highly recommend them for all your automotive needs!
Bryan is always able to get us in right away when our cars needs service. He is always great to deal with and his team has done a great job for us, you can tell he runs a good shop. Thank you.
Bryan and his team are the best in the area! I take all my cars here for regular maintenance. They are always professional and honest. Can’t recommend enough!
Fantastic customer service!
I looked up the services I needed for my car, and the lovely people of the internet told me I could expect $200-250 but anything more I was being taken advantage of. I paid $325 at modern tire, and they kept offering additional services that my car “needs” to drive up the price. They were very friendly and…
I had a flat tire and needed it fixed. Brian was very friendly and helpful as always. The team at modern tire were able to fix my flat tire and also rotated my tires. I have been a customer for many years and highly recommend Modern Tire.
Brian and the guys are great as always
The staff was extremely good in getting me into one of the other locatiins that was more suitable for where I work. Everything done in a timely and clean fashion would, highly recommend
I have been a customer of Modern Tire in Farmington, CT for many years. I have received excellent service every time I have been there. Brian is very professional and excellent to work with.
Very professional.
The staff at Modern is professional and they do a great job overall. We’ve been customers for years!
Great shop & staff! Justin got the exact tires I wanted, and at a great price! I went and got a couple quotes at the other big name tire places. They were super pushy.. telling me I "need" this and that when I absolutely knew I didn't. Then I went and talked with Justin at Modern in Farmington and he got the exact…
Patient, professional, and explains everything clearly. On time, convenient and efficient.
Brian is always amazing to work with!
Brian Holland, Sales Manager and Zachary Watson, Regional Manager are very professional. They get you in and out rather quickly and the pricing for repairs is excellent.
I always appreciate the service provided and I trust Brian to give me an honest assessment and to never try to upsell me.
Excellent service, Fast and Professionally done
Expert, well-run, customer-focussed
I purchased 4 brand new Goodyear Assurance MaxLife® tires for my 2017 Kia Sorento SX Limited, Tire Size:235/55R19, Speed Rating:V,Load Index:101Sidewall:VSB directly from Goodyear and Modern Tire installed them on 11/24/2023. About 9 months into having them I did notice the front tires were losing some air.…
I wish I could rate Modern Tire as 6 stars. Brian and the entire staff are so professional . They explain everything in detail and price. I trust them in all my repairs . Highly recommend them for all your car repairs and service .
Brian and his team are always ready to help! Knowledgeable, friendly, fairly priced, and accommodating! I have used their services for everything from tires to overall car maintenace, and am consistently satisfied. They are good people!
Exceptional service In and out on Saturday morning within 40 minutes to fix a slow leak/flat as a walk in on the Saturday after Thanksgiving. Staff kept me updated and explained why and why they did. Got us on our way back home to Richmond VA Truly appreciate the professionalism and customer service.
Had a new set of tires installed yesterday. Bryan and his team acted professionally and did a great job !
Always receive accurate and professional care! Really appreciate reliability and consistency! 👍
My truck is a hot mess of need rift now. Thankfully Steven was running around checking a bit of everything for me to get me a quote. He was very friendly and professional. It looked like he was the only one around and he still went above and beyond to help me today. Ill be back soon when I have the money to complete the work I need done!
Popped a tire and needed a patch. Went down and talked with Steven at the desk and he fixed it on the house in a matter of minutes. Can’t ask for much more!
We have three cars in three different price ranges and this is the only place we go to get our cars serviced and to get new tires. The staff members are very friendly and keep you informed. If they see an issue, they’ll give you an honest assessment of what may be needed and the different options that are available.…
Simply the best. I would not take my car anywhere else! Brian and his team are honest and get the job done right.
The service team is always friendly and courteous. The work on my vehicles has been timely and the prices very reasonable. I highly recommend the Farmington location for all of your vehicle needs.
This is a shop you can trust! I got absolutely screwed over the last time I had my brakes done. I couldn’t find anyone that would squeeze me in sooner than modern tire did! They fixed my brakes, and even made sure the car was completely safe to drive. Brian, was very reassuring and extremely nice about the entire…
I have had the pleasure of doing business with Modern Tire & Auto Service for over +5 years. Dwayne is exceptional to deal with. They do more than sell tires. One of my cars was going on a long trip out of state for months. I wanted to have complete confidence in its performance. They gave me that. I thank Brian and Dwayne for their professionalism.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 70 | — |
| Oil change | 54 | — |
| Brakes | 23 | — |
| General repairs | 15 | — |
| Wheel alignment | 14 | — |
| Air & cabin filter replacement | 14 | — |
| Auto engine diagnostic | 12 | — |
| Steering & suspension repair | 6 | — |
