iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%64+34.9Reliability 24%0+0Value 14%47+6.6Replies to reviews 7%100+7.1Momentum penalty0−10Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.39SCORE
DGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#44 of 46 car wash servicesiPosition by Experts Score among all companies we track in this category. · better than 4%
4.8★★★★★1,106 Google reviews · 24 photos
91%five-star reviews
3.47★last 12 monthsiAverage stars on reviews from the last 12 months only.
31.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate ModWash 4.8 out of 5, noting friendly staff, quick service, and effective drying when the facility is operational. However, recurring complaints highlight unreliable operating hours, frequent equipment malfunctions, and inconsistent membership support. Some customers report vehicle damage or poor communication from corporate, leading to dissatisfaction despite positive interactions with individual employees.
Google rating: 4.8 out of 5 from 1,106 reviews (91% five-star).
Reviews on this page: 1,105 Google reviews (608 with written comments, 32 with photos).
Owner responses: the business replied to 93% of reviews.
Most recent review: October 24, 2026.
Service: Car Wash serving Bethel Park, Pennsylvania.
Data from Google, last updated October 25, 2026.
Score profile vs other car wash services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: momentum.
ModWashCar Wash Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ModWash: 64/100 on this factor. Category median: 93.B
64
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ModWash: 0/100 on this factor. Category median: 92.F
0
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ModWash: 47/100 on this factor. Category median: 100.C
47
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ModWash: 0/100 on this factor. Category median: 100.F
0
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ModWash: 100/100 on this factor. Category median: 94.A
100
Bar = this company · dark tick = category median.
Star ratings
1,105 Google reviews we collected
4.8of 5
5 stars1,00491%
4 stars363%
3 stars111%
2 stars131%
1 star414%
Praise vs complaints
Phrases our text analysis found in 608 written reviews
92%praise
Praise46792%
Complaints388%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
82%fair
Great price1750%
Reasonable1029%
Overpriced618%
Not sure13%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude25651%
Quality & results10120%
Price & value449%
Speed & response439%
Would recommend388%
Honesty & trust122%
Communication112%
What customers talk about
We read 608 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Michael was very kind and knowledgeable and I most likely will be getting a membership after my experience today!”
“I used to frequent this car wash, but I’ve stopped coming due to a disrespectful experience with one of your employees.”
“I went to Mod Wash right afterwards and they did a fantastic job—without the pushy sales tactics.”
“This is my second-worst experience at the Bridgeville Mod Wash, and unfortunately, the same problems have continued for the past 2–3 weeks without any…”
“I was firm but fair with a prior Rating of 1 star because of issues at the location, HOWEVER, reaching out to themanagement, they have made this loca…”
“…ry aware of, as multiple other Toyota owners had their mirrors fully ripped off.…”
“Runs smoothly and gets through cars quick when there is a line!”
“Would recommend at least a basic membership to anyone.”
“Until these issues are fixed, I cannot recommend the Bridgeville Mod Wash, and I seriously question whether maintaining a monthly membership here is worth it.”
“I went to Clean Express in Bridgeville & was asked to leave because I told them up front I wanted to buy a $24 single car wash and not a membership.”
“I’m not sure if it’s a staffing issue, a management problem, or faulty equipment, but it’s hard to endorse a business that is not reliable.”
“My experience was very nice, Angel was very helpful and explaining the process of my purchase, very nice young man, super help.”
“They are so powerful and get into hard to reach places!”
People customers mention
Bridgeville18 reviews
Matt10 reviews
Anthony7 reviews
Tyler6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired ModWash for 7 kinds of job. Pick one to see what they paid and said.
Elizabeth5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 17 hours ago★★★★★
Michael was very kind and knowledgeable and I most likely will be getting a membership after my experience today!
Great priceVacuumingAuto interior vacuuming
Natalie11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★
Do not risk going to this car wash. My car has micro scratches all over it after this car wash and I reported it to the employee who submitted a claim but I never heard back.
Jack7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★
Update...#2 5 star to 1 star now. My membership was cancelled after all. Said they cannot honor any founding member pricing. Entire customer service experience has been atrocious. The onsite workers have no control. It’s all driven by corporate. I would assume greed is the reason. Evidently, at Modwash you’re just a…
Great price
DanLocal Guide · 167 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★
Lol. The stories I could tell about the broken equipment. Even the high school club hosting a car wash down the road is a better bet. This place could easily damage your car. And somehow someone in Tennessee thinks it's cool to threaten workers in Pittsburgh to keep their secrets.
Matt5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★
Definitely the best of the 3 car washes in the immediate area (Between here, GetGo, and Clean Express), and the only one that actually dries my car off enough to not have to wipe the whole thing down after.
Reasonable price
A2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
This is a spite review.
I went to Clean Express in Bridgeville & was asked to leave because I told them up front I wanted to buy a $24 single car wash and not a membership. He looked at me like a shot his puppy, and then asked me to leave because I wouldn’t listen to his sales pitch. He pushed me right into the…
Michael was very kind and knowledgeable and I most likely will be getting a membership after my experience today!
Price assessment: Great price
Services: Vacuuming, Auto interior vacuuming
Busyness: Not busy
Response from the owner · 12 hours ago
Great to hear you had a positive experience, Elizabeth! Michael will be thrilled to know his kindness made an impact. We’d love to welcome you back soon for your membership!
SMM Bilal TahirLocal Guide · 10 reviewsiTotal number of Google reviews SMM has written across all businesses on Google Maps, not just this one.
Extremely Disappointing Experience – Not Worth the Membership Fee!
This is my second-worst experience at the Bridgeville Mod Wash, and unfortunately, the same problems have continued for the past 2–3 weeks without any improvement.
The mat-cleaning machine is not working properly, forcing customers to clean their mats manually. To make matters worse, the hose has a hole in it, making the process even more frustrating. There is supposed to be a dedicated mat cleaner, but it is unavailable. Instead, customers are left using the glass cleaner, which is clearly not an appropriate substitute for cleaning car mats.
Additionally, the air nozzle used to blow out dirt and debris from the interior and around the brakes and rotors has also been out of service for weeks. When I asked about these issues, I was told that Nick is the manager and that they need another compressor. I heard essentially the same explanation 2–3 weeks ago, yet nothing has changed.
How long are customers expected to wait for basic equipment to be repaired? Paying $30–$40 per month for a membership should mean having access to properly functioning equipment and the services advertise, not repeatedly encountering broken machines, damaged hoses, and missing cleaning products.
I want to emphasize that my experience with Washington Mod Wash location, has been great. That makes the situation at Bridgeville even more disappointing.
Management needs to take responsibility and resolve these recurring issues instead of giving customers the same explanation week after week. Customers deserve working equipment, proper cleaning supplies, and a service that justifies the price they pay.
Until these issues are fixed, I cannot recommend the Bridgeville Mod Wash, and I seriously question whether maintaining a monthly membership here is worth it.
Price assessment: Overpriced
Services: Auto detailing, Vacuuming, Auto interior vacuuming
Busyness: Not busy
bilal itLocal Guide · 13 reviewsiTotal number of Google reviews bilal has written across all businesses on Google Maps, not just this one.
I came to ModWash in Bridgeville at 8:00 AM because Google clearly showed that the business was open. However, when I arrived, I was told by the employee that the other employees were not there and that I would have to wait another 30 minutes for them to arrive. This is absolutely unacceptable and a complete waste of customers’ time.
If your business hours state that you are open at 8:00 AM, you should be ready to provide your advertised services at that time. Customers plan their schedules around the hours you publish. We should not have to arrive at your location only to discover that your staff is not available and that we must wait an additional 30 minutes.
What makes this experience particularly frustrating is that I specifically came during the hours listed on Google, expecting the business to be operating normally. If you cannot open on time because your employees are not available, then update your hours accordingly or ensure that your staff arrives early enough to be ready when you open. It is not the customer’s responsibility to accommodate your staffing problems.
This experience reflects poor time management, a lack of professionalism, and a disregard for customers’ time. A business should respect the same opening hours it advertises to the public. Being told to wait another 30 minutes after arriving at the stated opening time is not acceptable customer service.
I am extremely disappointed with this experience. ModWash needs to take responsibility for its advertised business hours, ensure that employees are present and ready to work on time, and stop inconveniencing customers who arrive when the business claims to be open.
I hope management takes this feedback seriously and addresses the issue. Customers deserve reliability, professionalism, and respect for their time. Based on my experience this morning, I cannot recommend this location.
Services: Clay bar treatment, Auto detailing, Auto interior vacuuming, Car waxing
Natalie Jasko11 reviewsiTotal number of Google reviews Natalie has written across all businesses on Google Maps, not just this one.
Do not risk going to this car wash. My car has micro scratches all over it after this car wash and I reported it to the employee who submitted a claim but I never heard back.
KatRosKelBre1 reviewiTotal number of Google reviews KatRosKelBre has written across all businesses on Google Maps, not just this one.
This is a decent car wash when they are actually open, but you never know when they will actually be open. The hours that are posted online do not accurately reflect when you can go to the car wash. They frequently open late; not a little late, but hours late. And they the line much earlier than the posted closing time. I have driven there to get my car washed easily two dozen times when they were allegedly open to find them closed with no explanation. I have never seen a business that can’t uphold their posted hours as frequently as this one. This time it was 9:15, 1 hour and 15 minutes after they supposedly “opened”, and you still could not get in. I’m not sure if it’s a staffing issue, a management problem, or faulty equipment, but it’s hard to endorse a business that is not reliable. When they are open, the wash is pretty good and the bug station is a nice bonus. However, I hate that they put out wet towel for you to use to dry your vehicle. This is especially problematic in winter when the wet towels are frozen into stiff boards that you have to warm yourself before using. With all the business that this place gets, they should be able to afford a dryer for the towels. I would only recommend people to use this location if they are flexible about when they can go to wash their car and they don’t mind making multiple trips to wash to see if they are open.
Price assessment: Reasonable price
Busyness: Not busy
Jack Vaughan7 reviewsiTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
Update...#2 5 star to 1 star now. My membership was cancelled after all. Said they cannot honor any founding member pricing. Entire customer service experience has been atrocious. The onsite workers have no control. It’s all driven by corporate. I would assume greed is the reason. Evidently, at Modwash you’re just a number. 3500 members at that location. It’s clear at this point they do not care.
Price assessment: Great price
Response from the owner · Edited a month ago
We're glad to hear you had a positive experience, Jack! Our team truly cares about our loyal customers and strives to make every visit smooth. We look forward to seeing you again soon!
Dan MaherLocal Guide · 167 reviewsiTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Lol. The stories I could tell about the broken equipment. Even the high school club hosting a car wash down the road is a better bet. This place could easily damage your car. And somehow someone in Tennessee thinks it's cool to threaten workers in Pittsburgh to keep their secrets.
Gina Lamm6 reviewsiTotal number of Google reviews Gina has written across all businesses on Google Maps, not just this one.
Great service. Very kind staff. My car looks spotless
Response from the owner · a month ago
We're delighted to hear you had a great experience, Gina! Our team takes pride in providing kind service and ensuring your car looks its best. Come back anytime!
Feruza MuhammadjonovaLocal Guide · 7 reviewsiTotal number of Google reviews Feruza has written across all businesses on Google Maps, not just this one.
We're glad to hear you think it's a good place! If there's anything we can do to make your next visit even better, just let us know. We hope to see you again soon!
Matt C.5 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Definitely the best of the 3 car washes in the immediate area (Between here, GetGo, and Clean Express), and the only one that actually dries my car off enough to not have to wipe the whole thing down after.
Price assessment: Reasonable price
Response from the owner · 2 months ago
It's great to hear you found us to be the best in the area, Matt! We're glad our drying process met your expectations. If there's anything we can do to enhance your next visit, let us know. We look forward to seeing you again!
