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ModWash

Car wash · Canton, OH · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%41+9.9Value 14%71+10Replies to reviews 7%100+7.1Momentum penalty38−6.2Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#65 of 79 car wash servicesPosition by Experts Score among all companies we track in this category. · better than 18%
4.9 ★★★★★ 2,047 Google reviews · 4 photos
94%five-star reviews
4.53★last 12 monthsAverage stars on reviews from the last 12 months only.
13.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
95%reviews answered by the owner
Oct 2026latest review

ModWash at a glance

Google reviewers rate ModWash 4.9 out of 5 based on 2047 reviews, with the owner responding to 95% of them. Customers frequently praise staff for being friendly, helpful, and attentive to specific vehicle needs, such as selecting wash options or answering questions. Recurring criticisms include inconsistent opening hours that conflict with posted schedules, pricing perceived as high compared to competitors, and complaints about the wash quality, including streaks, incomplete cleaning, and wet drying towels.

  • Google rating: 4.9 out of 5 from 2,047 reviews (94% five-star).
  • Reviews on this page: 2,047 Google reviews (1,479 with written comments, 53 with photos).
  • Owner responses: the business replied to 95% of reviews.
  • Most recent review: October 31, 2026.
  • Service: Car Wash serving Canton, Ohio.

Data from Google, last updated November 1, 2026.

Score profile vs other car wash services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: momentum.

Satisfaction81Reliability41Craft & service–Value71Momentum38Replies to reviews100Satisfaction: 81 (median 90)Reliability: 41 (median 89)Value: 71 (median 100)Momentum: 38 (median 100)Replies to reviews: 100 (median 85)
ModWashCar Wash Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ModWash: 81/100 on this factor. Category median: 90.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ModWash: 41/100 on this factor. Category median: 89.C
41
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ModWash: 71/100 on this factor. Category median: 100.B
71
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ModWash: 38/100 on this factor. Category median: 100.D
38
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ModWash: 100/100 on this factor. Category median: 85.A
100

Bar = this company · dark tick = category median.

Star ratings

2,047 Google reviews we collected

  • 5 stars1,91694%
  • 4 stars543%
  • 3 stars191%
  • 2 stars181%
  • 1 star402%

Praise vs complaints

Phrases our text analysis found in 1,479 written reviews

  • Praise1,01997%
  • Complaints283%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price4451%
  • Reasonable3035%
  • Overpriced1012%
  • Not sure22%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude61959%
  • Quality & results21020%
  • Would recommend787%
  • Speed & response666%
  • Price & value495%
  • Communication182%
  • Honesty & trust71%

What customers talk about

We read 1,479 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Josh was nice friendly and had a smile on his face very helpful and pleasant”
    “The people who help you check in (completely unnecessary to begin with) are always so rude and make you feel like an inconvenience.”
  • “Justin R excellent service, very polite, highly recommend.”
    “But unfortunately today we had worst experience at canton location.”
  • “I definitely recommend coming to the car wash to see him !”
    “Keeps my car immaculate 😁 😭 originally gave five stars but the fact that you guys NEVER open on time henders my ability to clean my car early to go…”
  • “Amanda is very professional and is always prompt with any issues that occur”
  • “Very reasonably priced especially considering you can go as often as you like.”
    “…most of them don't dry the car very well will return if it wasn't so expensive I would gt a membership…”
  • “She answered all of my questions with patience and made my overall experience so nice!”
  • “Honestly go here do not go to froggys this is definitely the better of the two!”

People customers mention

  • Ian 68 reviews
  • Owen 38 reviews
  • Emma 35 reviews
  • Mary 23 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired ModWash for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Maddy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Olivia was so sweet! She answered all of my questions with patience and made my overall experience so nice!

Great priceVacuumingService not listed
niah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

josh and olivia provided very great service today!!! very nice customer service.

Barton7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Asia was very nice and helpful. It is a reflection on how the great the company is!

Halinka4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

The best CarWash in this area, Amanda - really nice person, always smiling and kind 😎 Highly recommend!

Reasonable price
roseLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★

$10/month for 3 months You get what you pay for. Possibly the worst car wash I have ever been to. Doesn't wash the back of the SUV Doesn't dry the car. I have to dry the car. Vacuums don't always be work. Leaves white streaks on the sides of the car. Doesn't even get the windshield clean. The towels to dry the car…

OverpricedService not listed
Stephen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Love this car wash!!! The manager Amanda has always been friendly and seems to work har to keep the place nice. Do know where I would go if this place wasn't here.

Great price

Photos

Customer reviews

4.9 ★★★★★ 2,047 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Mike CollinsLocal Guide · 30 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Asia is super awesome and really nice!!!

Response from the owner · 3 days ago

Awesome to hear about Anthony's great service! We're lucky to have such a helpful team member. Looking forward to seeing you again soon!

Aleasha Sankey1 reviewTotal number of Google reviews Aleasha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Anthony was a great help and he is very nice .

Response from the owner · 11 hours ago

Aleasha, it’s wonderful to hear that Anthony made your visit enjoyable! Our team always strives to provide friendly service. We can’t wait to see you again soon!

Roderick Herring1 reviewTotal number of Google reviews Roderick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Asia is very helpful

Response from the owner · Edited a day ago

Great to hear about your experience, Roderick! We're glad Asia could help you out. Our team is always here to make your visit smooth. Looking forward to seeing you again!

400 lex luger2 reviewsTotal number of Google reviews 400 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Anothony was a great help

Response from the owner · 3 days ago

Glad to hear Anthony made your visit pleasant! Our team is always here to lend a hand. We look forward to seeing you again soon!

Donna Davis1 reviewTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Josh was nice friendly and had a smile on his face very helpful and pleasant

  • Price assessment: Great price
  • Services: Auto detailing, Vacuuming
  • Busyness: Not busy
Response from the owner · 3 days ago

Great to hear you had a positive experience with Josh! Our team loves making visits enjoyable and friendly. We look forward to seeing you again soon!

Dynestey Hunter4 reviewsTotal number of Google reviews Dynestey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Really great service thanks to Josh

Response from the owner · 3 days ago

Josh will be glad to hear you enjoyed the service! We aim to provide a great experience every time. Looking forward to your next visit!

Maddy v1 reviewTotal number of Google reviews Maddy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Olivia was so sweet! She answered all of my questions with patience and made my overall experience so nice!

  • Price assessment: Great price
  • Services: Vacuuming, Service not listed
  • Busyness: Not busy
Response from the owner · 4 days ago

Olivia is fantastic at making our customers feel welcome! We're glad to hear she took the time to answer your questions. Looking forward to seeing you again soon!

jacob benson1 reviewTotal number of Google reviews jacob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Josh was awesome ! Love this location

  • Price assessment: Great price
  • Services: Polishing, Auto detailing
  • Busyness: A little busy
Response from the owner · 4 days ago

Great to hear you had a positive experience, Jacob! Josh will be thrilled to know you appreciated his service. We look forward to your next visit!

Jaela Jae1 reviewTotal number of Google reviews Jaela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Olivia has great customer service she is very sweet and kind !

  • Price assessment: Great price
  • Services: Scratch removal, Polishing
  • Busyness: Not busy
Response from the owner · 6 days ago

Olivia truly shines with her outstanding customer service! We're so glad you had a positive experience with her. Looking forward to your next visit!

Twinn Jones2 reviewsTotal number of Google reviews Twinn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Your worker Josh did amazing and Excellent job!!!!!

  • Price assessment: Great price
  • Services: Vacuuming
  • Busyness: A little busy
Response from the owner · a week ago

We’re glad to hear Josh made such a positive impression! Our team aims for excellence, and it’s great to know he delivered. We look forward to seeing you again soon!

ModWash on Google Maps →

Business details