Analyzing 8,659,7728.7M ReviewsFor 24,72424.7K Experts

Experts Reviews · Company report
Mold Busters New Mexico logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty83−1.7Momentum penalty85−1.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Mold Busters New Mexico

Albuquerque, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 15 remediation services · 4.9★ from 248 Google reviews

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Report card

Percentile vs other remediation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mold Busters New Mexico is better than 84% of remediation services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mold Busters New Mexico is better than 78% of remediation services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mold Busters New Mexico is better than 83% of remediation services.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mold Busters New Mexico is better than 100% of remediation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mold Busters New Mexico is better than 85% of remediation services.A
85
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mold Busters New Mexico is better than 100% of remediation services.A
100

Reviews for your job

Customers hired Mold Busters New Mexico for 6 kinds of job.

Mold Busters New Mexico for mold cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Mold cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 8 Google reviews tagged “Mold cleaning”

MerlindaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had mold testing done and it was a great experience. The team was fast, professional, and thorough.

Mold cleaning+ Responsiveness+ Punctuality+ Quality
Kiana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh was absolutely fantastic! Very knowledgeable, willing to answer the phone whenever and answer any questions I had. He was very transparent, always on time. Thank you, Josh!!

Mold cleaningMold remediationMold inspection+ Responsiveness+ Punctuality+ Quality
NicoleLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend this company. They’re very professional and friendly. They explain everything in detail and offer the best service!

Mold cleaningMold damage restorationMold inspection+ Responsiveness+ Punctuality+ Quality
Melissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called every mold company in Albuquerque and surrounding areas. This was by far the best and I was the most impressed with. I am very happy with the decision. Mold is tragic to find but I felt so much better knowing my home was in good hands with this company. I will continue to recommend to family and friends and…

Mold cleaningMold remediation+ Responsiveness+ Punctuality+ Quality
Megan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast response and great service. Alberto communicated everything to expect and what the whole process would entail. Would use them again in the future.

Mold cleaningMold remediationWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Kay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very responsive, went above and beyond to mitigate to their high standards.

Mold cleaningMold mitigationWater damage-related mold removal+ Responsiveness+ Punctuality+ Professionalism
Juli5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Flood restorationMold cleaningMold mitigation+ Responsiveness+ Punctuality+ Quality
Essie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Mold cleaning+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 60%Overpriced 0%Not sure 25%

Jobs customers hired them for

JobReviewsCategory typical
Mold inspection39—
Water damage-related mold removal35—
Mold remediation19—
Mold cleaning8—
Water damage-related cleanup & repair4—
Mold mitigation3—

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