Experts Reviews · Company report
Mold Busters New Mexico logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty83−1.7Momentum penalty85−1.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Mold Busters New Mexico

Albuquerque, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 15 remediation services · 4.9★ from 248 Google reviews

Report card

Percentile vs other remediation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mold Busters New Mexico is better than 84% of remediation services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mold Busters New Mexico is better than 78% of remediation services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mold Busters New Mexico is better than 83% of remediation services.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mold Busters New Mexico is better than 100% of remediation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mold Busters New Mexico is better than 85% of remediation services.A
85
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mold Busters New Mexico is better than 100% of remediation services.A
100

Reviews for your job

Customers hired Mold Busters New Mexico for 6 kinds of job.

Mold Busters New Mexico for mold remediation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Mold remediation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 19 Google reviews tagged “Mold remediation”

Miriam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a small amount of mold on the ceiling of a downstairs bedroom. Joshua came and climbed into the attic to find the source of mold. It involves a leaking dryer vent on my roof and can be easily fixed. The small amount of mold can be easily cleaned. Thanks Joshua for your help!

Mold remediation
Donna9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Responsive and good. However I told Mold Busters I needed access to the area they tarpped off. They left no flap or no zipper in the tarp to get into the area. I HAVE to have access to that room.

Mold remediation+ Responsiveness+ Punctuality+ Professionalism
Gary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Service was great, Alberto arrived right on time. He explained every detail to me so I knew what to expect and how long job would take. I received the results a week later and was very satisfied with the company. Would use again. Gary

Mold remediation+ Professionalism
Kiana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Josh was absolutely fantastic! Very knowledgeable, willing to answer the phone whenever and answer any questions I had. He was very transparent, always on time. Thank you, Josh!!

Mold cleaningMold remediationMold inspection+ Responsiveness+ Punctuality+ Quality
susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was terrified when I found mold during remodeling of my home I recently purchased. Both Alberto and Cassie were very friendly, professional and knowledgeable. They were quick to respond and were easily accessible if I had questions before the remediation process. Alberto was thorough in his inspection of my…

Mold remediation+ Responsiveness+ Punctuality+ Quality
Melissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called every mold company in Albuquerque and surrounding areas. This was by far the best and I was the most impressed with. I am very happy with the decision. Mold is tragic to find but I felt so much better knowing my home was in good hands with this company. I will continue to recommend to family and friends and…

Mold cleaningMold remediation+ Responsiveness+ Punctuality+ Quality
Terry9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I found out on a Friday that there was mold in our home and was frantic as I have a gene mutation that does not allow my body to clear toxins easily. Called their parent company and they referred me to Mold Busters on Friday. They came to my home on Saturday and spent the whole day there treating my home.…

Mold remediation
Megan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast response and great service. Alberto communicated everything to expect and what the whole process would entail. Would use them again in the future.

Mold cleaningMold remediationWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
david2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Moldbusters was great to deal with and their word is honorable They did everything they said they would do and more A very good, stress free experience I would highly recommend them

Mold remediation
IvyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very responsive to questions and thorough in their examination. I really appreciate that it's a more natural substance that's used to remediate the mold. The air felt/breathed lighter after the remediation process. And I no longer smelled mold. I recommend this company.

Mold remediation+ Responsiveness+ Quality+ Professionalism
Stephen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Friendly, timely communication and resolved the mold issue quickly at a fair price.

Mold remediation+ Responsiveness+ Punctuality+ Quality
Jimmie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Good personnel!

Mold remediation+ Quality
SiriLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fast and easy to work with. Got us in very quickly and did a great job with the work. Will certainly be using them again for any future needs.

Mold remediation+ Responsiveness+ Punctuality+ Quality
Parry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was pleased with the responsiveness and quality of work. Thanks much.

Mold remediation+ Responsiveness
EILY7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

From beginning to end, Mold Busters, their staff and services were just awesome. I found out I had mold toxicity when I started getting hives. This made me very anxious and depressed because as we know, mold remediation can be very expensive and time consuming. I waited a long time to tackle the mold in my house…

Mold remediation+ Responsiveness+ Punctuality+ Quality
Timm4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Mold remediation+ Punctuality+ Professionalism
Juli5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Flood restorationMold cleaningMold mitigation+ Responsiveness+ Punctuality+ Quality
JulianLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Mold remediation+ Responsiveness+ Punctuality+ Professionalism
Carl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Mold remediation+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 60%Overpriced 0%Not sure 25%

Jobs customers hired them for

Compare with