Experts Reviews · Company report
Mold Busters New Mexico logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty83−1.7Momentum penalty85−1.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Mold Busters New Mexico

Albuquerque, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 15 remediation services · 4.9★ from 248 Google reviews

Report card

Percentile vs other remediation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mold Busters New Mexico is better than 84% of remediation services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mold Busters New Mexico is better than 78% of remediation services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mold Busters New Mexico is better than 83% of remediation services.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mold Busters New Mexico is better than 100% of remediation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mold Busters New Mexico is better than 85% of remediation services.A
85
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mold Busters New Mexico is better than 100% of remediation services.A
100

Reviews for your job

Customers hired Mold Busters New Mexico for 6 kinds of job.

Mold Busters New Mexico for water damage-related mold removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Water damage-related mold removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 35 Google reviews tagged “Water damage-related mold removal” · showing 20

Megan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast response and great service. Alberto communicated everything to expect and what the whole process would entail. Would use them again in the future.

Mold cleaningMold remediationWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Kay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very responsive, went above and beyond to mitigate to their high standards.

Mold cleaningMold mitigationWater damage-related mold removal+ Responsiveness+ Punctuality+ Professionalism
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We are a church and our Pastor was returning from her sabbatical so we were on a deadline. However, being a church also means that we are committee driven so everything takes time to get done. Mike was great in that he did the mold removal all in one day. It was exhausting for him and our buildings and grounds…

Water damage-related mold removal+ Responsiveness+ Quality+ Value
NicholeLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We purchased a new home in Tijeras and used Mold Busters for a mold inspection. They did find some mold in the home. We had them come back out to remove the mold. The price was fair and it is guaranteed. Alberto B. came out to do the removal and was helpful, knowledgeable, and very professional. I highly recommend…

Mold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Jaime12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The crew was thorough and explained their process to my complete satisfaction. I highly recommend.

Water damage-related mold removal+ Quality
Lorri5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mold Busters OKC did an excellent job treating for mold & removal. The house smells so fresh and clean. No more issues with mold in the house or the crawl space. ⭐️⭐️⭐️⭐️⭐️

Mold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Anna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am so glad I hired this company. I had unexpected issues during a mold removal process in my home and Alberto with Moldbusters was very helpful and accommodating. Also, this was the best price from 3 quotes. It hasn't been completed yet and will complete another review at that time but for now I very happy with this service.

Water damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Terry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were on time, explained the process for mold remediation for the entire house. Extreme professional.

Mold inspectionWater damage-related mold removal+ Punctuality+ Professionalism
RaSandra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did an amazing job! Unfortunately had to get some mold removed from our home but Alberto made it easy! They did a really thorough job and finished in good time. I highly recommend! Other places tried to charge twice as much for the same job and required even more demolition than was needed. Mold busters saved…

Water damage-related mold removal+ Professionalism
ClaudiaLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mold was discovered during inspection of an inherited house I had under contract with a buyer. The damage was between 2 kitchen cabinets, in a space behind a lazy susan, where there had previously been a portable on-demand water heater. We got an estimate from a different company that does mold testing and…

Water damage-related cleanup & repairMold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Kelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I highly recommend Mold Busters. The Staff was helpful, honest, and customer-oriented. The service was fast, effective, and reasonably priced.

Water damage-related mold removal
ErichLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Alberto came to the and inspected the areas I was concerned about and asked if he could look around. He was able to find more issues I was unaware of and gave great advice on moving forward. When it came time to treat the house, he showed up on time, provided clear instructions on what was going to happen and made the process very easy!

Mold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Prompt and thorough service. Highly recommended.

Water damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Christina11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Alberto was on time, very professional and very helpful could not have been more thrilled with the service I received.

Mold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Tanya9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fast, friendly and caring. The BEST in service. I have used Mold Busters on numerous jobs they are professional, answer questions and get the job done in a timely manner. Highly recommend.

Mold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
barbara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Cassiea and Alberto could not be more helpful! We have health issues with mold and they have done everything to remediate the problem. We recommend them highly! 5 Stars for Mold Busters NM

Mold inspectionWater damage-related mold removal
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

It's hard to find people like this anymore. They were dedicated and took pride in the work performed. If they said they were going to be there at a certain time ... they were there. If they said they were going to provide a certain service and to a certain level of quality ... they were there and exceeded…

Mold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Elijah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were very knowledgeable about Mold Remediation. They answered my questions and helped me better understand the risks of untreated mold in my home. I highly recommend them.

Water damage-related mold removal
Anita2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Alberto and Cassie are wonderful to work with! Not only are they professional, but they are also kind and empathetic. I called several mold remediation companies, and MoldBusters was by far superior in knowledge over anyone else we spoke with. They got rid of a mold problem we had without having to demo our…

Water damage-related mold removal
Sasha7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I recommend Mold Busters to all of my clients for a complete and comprehensive mold inspection. They are affordable, very professional and easy to work with. Many of my clients have also used their services for mold remediation and have been very happy with their experiences. Cassie and Alberto offer an affordable…

Mold inspectionWater damage-related mold removal

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 60%Overpriced 0%Not sure 25%

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