Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Mold Removal Hero logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%93+14.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Mold Removal Hero

Lake Forest, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 61 mold inspectors · 5.0★ from 44 Google reviews

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Report card

Percentile vs other mold inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mold Removal Hero is better than 99% of mold inspectors.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mold Removal Hero is better than 98% of mold inspectors.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mold Removal Hero is better than —% of mold inspectors.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mold Removal Hero is better than 93% of mold inspectors.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mold Removal Hero is better than 100% of mold inspectors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mold Removal Hero is better than —% of mold inspectors.–
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Reviews for your job

Customers hired Mold Removal Hero for 5 kinds of job.

Mold Removal Hero for mold remediation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Mold remediation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Mold remediation”

Evan.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We discovered mold behind a bathroom vanity after noticing some discoloration. The team removed the affected materials, cleaned and treated the area, and kept the work zone contained. They explained what they found and left the space clean when the job was done.

Customer photo from Evan.'s review
Mold inspectionMold mitigationMold remediation
Liam.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had mold behind the drywall from an old leak. The team removed the affected drywall, cleaned and treated the area, and used air scrubbers during the work. They kept everything contained and cleaned up well when the job was finished.

Great priceMold inspectionMold remediationMold cleaning
Victor.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had mold under our kitchen sink from a slow leak we didn’t notice right away. The team came out, explained what they found, and walked us through the remediation process. They removed the damaged materials, cleaned the affected area, and kept everything organized during the work. Communication was great and the…

Reasonable priceMold remediation
Cole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mold Removal Hero absolutely exceeded our expectations. They took great care of us and made sure we were well informed in each step of the process of remediation. They also did an excellent job with matching the paint in the hallways and the drywall work was of the highest quality. We absolutely recommend Mold…

Great priceMold inspectionWater damage-related cleanup & repairMold remediation
Antonio1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They completed a detailed mold inspection and remediation in our garage and the bedroom next to it. The team was professional, explained everything clearly, and left the area clean and safe. Highly recommended!

Mold inspectionMold remediationMold cleaning
Jay8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We found mold behind some drywall in our bathroom and called them out for an inspection. They were very thorough, explained everything clearly, and made the whole process feel a lot less stressful. The remediation and cleanup went smoothly. They removed the damaged material, cleaned everything properly, and made…

Mold inspectionMold remediationMold cleaning
Nathaniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We needed a mold inspection after noticing a musty smell. They came out quickly, explained what they found in a way we could actually understand, and took care of the mold removal without any hassle. Everything was handled cleanly and professionally. Really easy experience from start to finish.

Mold remediationMold cleaning
Colette3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Reasonable priceMold mitigationMold remediationMold cleaning

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Mold inspection8—
Mold remediation8—
Mold cleaning7—
Mold mitigation2—
Mold damage restoration2—

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