Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%78+18.9Value 14%98+13.9Replies to reviews 7%42+3Craft & service penalty94−0.6Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREMolly Maid of Bell / Coryell County
Temple, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #106Position by Experts Score among all companies we track in this category. of 124 apartment cleaning services · 4.8★ from 854 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Molly Maid of Bell / Coryell County is better than 86% of apartment cleaning services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Molly Maid of Bell / Coryell County is better than 78% of apartment cleaning services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Molly Maid of Bell / Coryell County is better than 94% of apartment cleaning services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Molly Maid of Bell / Coryell County is better than 98% of apartment cleaning services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Molly Maid of Bell / Coryell County is better than 100% of apartment cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Molly Maid of Bell / Coryell County is better than 42% of apartment cleaning services.C
42
Reviews for your job
Customers hired Molly Maid of Bell / Coryell County for 7 kinds of job.
Molly Maid of Bell / Coryell County for interior & exterior window cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$360
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Interior & exterior window cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.90%
All 12 Google reviews tagged “Interior & exterior window cleaning”
Jeannette4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★
The Molly Maid staff (Damaris and Evelyn) did an excellent job. Everything is perfect! Thank you!
Paid $200–250Reasonable priceInterior & exterior window cleaningOffice & workplace cleaningStandard cleaning
guadalupe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
ana and Iris did a wonderful job
Paid $250–300Reasonable priceInterior & exterior window cleaning
Devonte3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Experience was amazing team 54 Ruby and Maria did a excellent job
Paid $200–250Great priceInterior & exterior window cleaningOffice & workplace cleaningGeneral housekeeping
audrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Marjorie &Jessica did an amazing job. Thank you! Thank you! Thank you!
Paid $250–300Reasonable priceInterior & exterior window cleaningStandard cleaningGeneral housekeeping
Alıce1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Thank you team 59. Jamilet and Melanie for all that you do!
Paid $300–350OverpricedInterior & exterior window cleaning
Risa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
They did a good job today. Glad to have my floors mopped!
Paid $150–200Reasonable priceInterior & exterior window cleaning
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
A big thank you to Damaris and Evelyn who always do an excellent job cleaning our home!! They are efficient and professional. We just love how our home looks when they are through cleaning.
Paid $200–250Great priceInterior & exterior window cleaning
ALocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Maricelis and Luz did a great job cleaning our house this morning...looking forward to their next visit...thank you again.
Paid $150–200Great priceInterior & exterior window cleaning
KayLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Very good cleaners. Constant working while here.
Reasonable priceInterior & exterior window cleaning
T14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Leticia and Jasmelyn were amazing! They worked quickly and professionally. I highly recommend Molly Maids & this team in particular!
Interior & exterior window cleaningOffice & workplace cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Simone1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Rating only, no written review.
Paid $200–250Great priceInterior & exterior window cleaningStandard cleaningGeneral housekeeping
Olga1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Rating only, no written review.
Paid $200–250Not sureInterior & exterior window cleaningOffice & workplace cleaning
Price
$265+5% vs typical apartment cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 26%Reasonable 67%Overpriced 5%Not sure 2%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 228 | $158–$253 |
| Deep clean | 107 | $271–$465 |
| General housekeeping | 75 | $153–$271 |
| Moving-related cleaning | 31 | $301–$484 |
| Office & workplace cleaning | 13 | $126–$227 |
| Interior & exterior window cleaning | 12 | $158–$360 |
| Upholstery cleaning | 4 | $176–$360 |
