MOLLY MAID of East Memphis logo
MOLLY MAID of East Memphis
Memphis, TN · 4.7★ (600)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%3+0.5Craft & service 20%45+9Value 10%7+0.7Momentum 8%3+0.2Track record 7%93+6.5Accountability 5%81+4.1Experts Score= 21Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.21
RankPosition by Experts Score among all companies we track in this category.#49
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$321
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.11.6%

MOLLY MAID of East Memphis for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.52
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$347–$614
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 45/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 25
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.60%

All 31 Google reviews tagged “Moving-related cleaning”

Paul11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jessica and Megan did an amazing job on my move-in cleaning. They were thorough, fast, efficient and pleasant. I highly recommend them.

Paid $500+Moving-related cleaningDeep clean
Kristy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Breanna D and Sherri P were amazing. Showed up early and went above and beyond what was asked of them! Highly recommend!!!

Paid $100–150Great priceMoving-related cleaning
C1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

Molly maid quoted $150/hour rate and I booked 3 hour service on Aug 5th. It turned out to be that we overestimated the job and cleaning ladies left within 2 hours. When I found that I was charged over $450 on my credit card, i called customer service and promised for the refund on overcharge which never came. I…

Paid $450–500OverpricedMoving-related cleaning
Macon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

First, the communication was terrible from start to finish. I was told I would receive a text when the cleaning team was on the way. My arrival window was 11:30 AM to 1:00 PM, but when I had not heard anything by around 2:00 PM, I texted to follow up. No response. I called around 3:00 PM and was forwarded to a…

OverpricedMoving-related cleaning
Holly11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Molly Maids did a fantastic job for us. Brenna, Bridgette, Haley, and Leanne worked really hard on cleaning our home. I highly recommend Molly Maid and their team.

Reasonable priceMoving-related cleaning
Becca5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Breanna D, Bridgette H, and Haley R - fantastic communication and service. They went above and beyond to get us move-in ready!

Moving-related cleaning
LizLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jane, Edith and Lashelle did an incredible job cleaning my house! It was spotless when the finished. I also brought a concern to Molly Maid and they corrected it immediately. I would definitely use them again and recommend them to a friend.

Moving-related cleaningDeep clean
Kelli5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had the pleasure of having Team 1 which included Jane, Edith and Makenzie for my move out cleaning. You can tell they all work well together and take pride in their work. My home looked ready to sell after their service and I was very pleased to see the condition of items around the home!

Reasonable priceMoving-related cleaning
Katie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Breanna D and Abby G of Molly Maid of Tipton did an amazing job cleaning our house. Everything looked great when they were done, and they were so professional but kind!

Reasonable priceMoving-related cleaning
Sabreena7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

DO NOT USE THIS SERVICE!!! I scheduled a move in clean at my new place and have never been so dissatisfied with a service in my entire life. First things first, they gave me an estimated arrival time between 9:30 and 11:30 am. They also told me I would get a notification when the cleaners were on their way, which…

OverpricedMoving-related cleaning
Simone10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Initial cleaning was of the entire house. 4 1/2 bath, 6 bedroom. Tile lower level, carpet and tile upstairs.

Paid $450–500Reasonable priceOffice & workplace cleaningStandard cleaningMoving-related cleaning
CiscoLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

This crew arrived promptly, worked efficiently and quickly and did a great job. Would use their services again.

Paid $500+Reasonable priceMoving-related cleaning
Pam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They sent three young ladies to clean my two bedroom apartment for a move out. They were on time, very professional and did an EXCELLENT job. I highly recommend them for your next cleaning job. I will be using them in the future. Thanks Molly Maid of Memphis!

Moving-related cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
JohnLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Arrive on time, followed instructions, very happy with the work an they nice people. My cost for three hard working staff was reasonable.

Moving-related cleaning+ Punctuality+ Quality+ Professionalism
Kyle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alicia and Kana from Molly Maid of Memphis did a great job with our pre-move in cleaning. Professional, efficient, friendly, and things look great! We will definitely use Molly Maid of Memphis again in the future.

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
Renee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Molly Maids cleaners are professional, on time, and thorough. They are very friendly and responsive to specific requests. I've been a customer of Team #2 for a year and highly recommend them.

Moving-related cleaningStandard cleaning+ Responsiveness+ Quality+ Professionalism
Rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I can highly recommend based on my experience so far. Right from my initial inquiry through to the estimate appointment and deep clean of my apartment, I have had fantastic service from Paige and the ladies at Team 12. They not only did a great job of the cleaning and took great care in their work, but they really…

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Sally4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Team 2 did a great job on my move out clean. Paige made it a breeze to book the session and to follow-up with me.

Deep cleanMoving-related cleaning+ Punctuality+ Quality+ Professionalism
Denise6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I called Molly Maid for my move out cleaning. Page set me up with the date I needed. She was very professional and explained everything I needed to know about their services. The crew came on time. I was very pleased with the cleaning they had done on the house. They did an excellent job. I will use their services again. Thanks!

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
Kristy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very nice and professional. Do a great job!

General housekeepingMoving-related cleaningStandard cleaning+ Punctuality+ Quality+ Professionalism
Marco4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

From the customer support from Paige, and the cleaning services of Team 6, I know I will be using them again. Mid clean I asked the Team Lead if I can request them again and she said yes. They completed a move-in clean for my family and I and we were very pleased. We will be using them on a monthly cycle and before…

Moving-related cleaning+ Quality+ Professionalism
Potsie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

From the first phone call asking questions, Paige was very informative, patient and willing to do what we needed to put our house of 20 years on the market. Team Christina showed up on time, very nice and hard working. The bathrooms have never shined and sparkled so much. Also, I was amazed they were able to get a…

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Jordan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We just moved in to our home and needed a deep clean from the previous owners and some work we had done prior to moving in - Molly Maids was FANTASTIC from start to finish! Paige made the initial set up such a breeze, and is the only reason I’m planning to use Molly Maids again Bi-Weekly. The cleaning crew was…

Upholstery cleaningDeep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
LarryLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Jane and her team were non-stop professionals.. they were capped at 3 hours and got everything done as requested. Paige was an excellent c/s rep… Highly recommend!

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Pranesh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★

I have requested for a deep cleaning for a move-in house. Women were sweet but they didn't do a great job. They sprayed oven with some white cleaning agent and left without cleaning. I specifically asked before quoting if they clean air vents and I received "Yes! we do" and they didn't. All my window blinds and air…

Deep cleanMoving-related cleaning
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rating only, no written review.

Paid $500+OverpricedMoving-related cleaning
Lauren3 years ago★★★★★

Rating only, no written review.

Moving-related cleaning+ Responsiveness+ Professionalism
HannahLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
Kyle10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
TiffanyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
cindyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Deep cleanMoving-related cleaningStandard cleaning

Why it scores 21How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%3+0.5Craft & service 20%45+9Value 10%7+0.7Momentum 8%3+0.2Track record 7%93+6.5Accountability 5%81+4.1Experts Score= 21Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction1
Reliability3
Craft & service45
Value7
Momentum3
Track record93
Accountability81

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