Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%49+17.2Reliability 15%17+2.6Craft & service 20%75+15Value 10%6+0.6Momentum 8%4+0.3Track record 7%89+6.2Accountability 5%92+4.6Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCOREMOLLY MAID of East Memphis
Memphis, TN · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #117Position by Experts Score among all companies we track in this category. of 124 house cleaning services · 4.7★ from 600 Google reviews
Report card
Percentile vs other house cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and track record; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.MOLLY MAID of East Memphis is better than 49% of house cleaning services.C
49
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.MOLLY MAID of East Memphis is better than 17% of house cleaning services.F
17
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.MOLLY MAID of East Memphis is better than 75% of house cleaning services.B
75
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.MOLLY MAID of East Memphis is better than 6% of house cleaning services.F
6
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.MOLLY MAID of East Memphis is better than 4% of house cleaning services.F
4
Track recordTrack record · 7% of the scoreReview volume and years with reviews.MOLLY MAID of East Memphis is better than 89% of house cleaning services.A
89
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.MOLLY MAID of East Memphis is better than 92% of house cleaning services.A
92
Reviews for your job
Customers hired MOLLY MAID of East Memphis for 6 kinds of job.
MOLLY MAID of East Memphis for office cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$321+30% vs typical house cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 13%Reasonable 71%Overpriced 12%Not sure 4%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Deep clean | 111 | $277–$471 |
| Standard cleaning | 108 | $158–$253 |
| General housekeeping | 78 | $153–$240 |
| Moving-related cleaning | 31 | $321–$536 |
| Interior & exterior window cleaning | 11 | $227–$398 |
| Office & workplace cleaning | 10 | $153–$283 |
