How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%3+0.5Craft & service 20%45+9Value 10%7+0.7Momentum 8%3+0.2Track record 7%93+6.5Accountability 5%81+4.1Experts Score= 21Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.21SCOREMOLLY MAID of East Memphis
Better than 2% of house cleaning services · #49 of 50
MOLLY MAID of East Memphis for standard cleaning
Clear ✕All 108 Google reviews tagged “Standard cleaning” · showing 60
Wonderful experience! Love the girls who helped us with cleaning our house!
I've had back surgery and unable to do so many things til I heal, I am very happy to have my home clean so I can sit back and enjoy everything. Thank you for making my home fresh
Molly Maids did a wonderful job cleaning my rental property.
Team 15 - Vanessa/Roxanna - did a great job! Very through and great help!
Arrived on time, very congenial, polite and provided excellent work.
Breanna and Ruby were amazing. The house was spotless and they did an amazing job
We love Molly maids. Jane and Edith have been awesome. They are consistent and thorough. Huge benefit to our home
Brandie & Ruby did a great job. The house sparkled afterwards, they were polite and efficient.
I used them for my apartment and they left it looking very clean and tidy! It was such a load off my mind! Looked fantastic after wards! Team 13 all the way!
Always work hard and efficient when cleaning my home. I’ve relied on these ladies for seveyyears now and have no complaints!
My girls were awesome!
We just started having Molly Maids cleaning service and have had 2 sessions with Alicia and Kenya. We are pleased with their work and the cleanliness of our house. They are efficient and modify their methods when requested!
The team that came to my house for the cleaning did an extremely great job. All areas met my expectations. Team 1 worked fast and they were both very courteous and professional. I will have both individuals requested to come back for future cleanings.
Angelina, Cathy, and Emily did an amazing job.
Had a gift certificate for Molly Maid and used it this past week. Team 28: Bridgette/Megan/Jessica were great. They hit all the spots/areas that were priority to me and I came home to a clean smelling house. Would definitely recommend and love to use them again.
team 8 (Aimee and Sheri): arrived promptly on time, were very professional, followed instructions regarding the bed, and did a great job on the rest of the house.
Great job by Team 1 - Jane/Edith/Lashell. Always courteous, efficient and thorough.
I've used Molly Maid a few times now and the service has been excellent both times! Most recently, team 2 of Brandie and Ruby had my apartment looking absolutely spotless in just a few short hours. I'd highly recommend using their services!
Team 7 (Shawna/Megan) cleaned the space I asked for in half the expected time and were exactly as professional as I'd hoped. Will be considering MM again next time I need a serious cleaning.
Team 5, LaToya & Camry did a great job in a reasonable timeframe. They asked questions when we walked through the house at the beginning, and followed specific instructions for cleaning my wood floor.
I was lucky enough to have Team 13 assigned to my home for housekeeping. Team 13 exceeded my highest expectations. I knew Molly Maid was a very good company and they proved it 100% I highly recommend them, and have set up for ongoing cleaning and would.like to continue with Team 13! Thanks
Team 15 - Vanessa, Roxanna, and Marciela were very thorough and were able to work around me as I work from home. Highly recommend!
I was anxious about trying a cleaning service. But my daughter tried Molly Maids and loved them. So, I gave them a try and was very pleased with the first thorough cleaning of my home. Brandi and Ruby were both friendly and very skilled in what they do. They were courteous and professional. I definitely plan to use them again. Great job Molly Maids!
I love this service my cleaning Ladies were so professional and polite and did a very good job.i will keep this service. Thank you Kenya and Alissa very respectful Ladies. In Memphis Tn.
The ladies did a great job with the house cleaning that I requested.
Jasmin and Deborah did a fantastic job. I will definitely use your service again. I'm fighting cancer and I needed some help. I'm so glad to have a clean house again.
This was the first time Molly Maids have been to my house to clean. I can say that the two ladies did an excellent job and they were very thorough. I am very particular how my home is cleaned and they nailed it. I would highly recommend Molly Maids for your home cleaning.
Initial cleaning was of the entire house. 4 1/2 bath, 6 bedroom. Tile lower level, carpet and tile upstairs.
Brandie and her Team 2 do a fantastic job cleaning my house b
Breanna and Bridgette did an awesome job with my home!
Aimee and Sherri , team 8, cleaned our house yesterday and they did a great job. Very professional and very friendly. Worked very hard.
Great team. Only complaint is I am no longer receiving text notifications of upcoming service and updates on scheduled arrival and when they are on the way I have left several voicemails asking to have someone contact me to fix this but have not received a call back
My kitchen is spotless!
Brandie and Kenya did a fantastic job. The house has never been cleaner. Will definitely request them the next time well done Thank You
Very fast and detailed plus very sweet ladies! Btsndie and Kalesha are lughly recccomended!
The ladies arrived on time & we began by reviewing the house & what I wanted done. I'd requested a deep clean for initial visit. Upon finishing, my home looked & smelled clean! Plan to have follow up visits every two weeks. The ladies were respectful of my home, worked diligently, were professional & pleasant to…
Great job
I had an absolutely outstanding experience with Molly Maid of Memphis again 11/18/2025, thanks to Aimee and Sherri, who delivered an exceptional home cleaning today. From the moment they arrived, they were warm, professional, and incredibly thorough. They walked through the home with me to understand exactly what I…
From :Laura L. Sanford Law Office Breanna D. and Bridgette H. did a wonderful job today! I highly recommend this company as well as these two ladies!!
I was very impressed by the work that Team 2 did today! Plz have Brandie and Kalesha return for the next cleaning!
UPDATE 10/28/25: It's been two weeks since MM replied to this review, and they STILL haven't contacted me. This is further proof that this is not a company to use or support. I've been using a different cleaning company for my spring/fall cleanings the the last few years, and decided to try Molly Maid's standard…
If you expect your house clean when they leave, hire a different cleaning service. I’m all about giving credit where it’s due, so two stars - first for the cleanliness of the bathrooms and second for the kitchen. HOWEVER, the basics of vacuuming, mopping, and dusting were skipped right over. When I came back to the…
Thank you Kenya and Alicia! You guys rock and I am really happy with the job you guys did! My house is sparkling!
We scheduled an initial deep cleaning for our home and the service they provided was great! Not only that, but the ladies from Team #12 were very friendly and professional. We will definitely be using Molly Maid again!
Katerina & Shawna did a great job cleaning. Both were very nice.
The cleaners did a great job on cleaning my house, the house smelled nice and clean and sparkly when I got home
My home was cleaned very well.
Team six did a fantastic job. I have already recommended the service, particularly team six to a friend!
Highly recommend! Team 5 is amazing!
Alicia and Charity have been cleaning our house for several months now. They do a fantastic job. Very professional and very courteous. they always call and let me know when they are going to come and are very prompt. They did a full cleaning the first time and worked very hard to clean my son's house. Yesterday…
Team 4 did a wonderful job today, May 16, 2024. The team of Audrey, Cookie and Ka'Miah worked very well together. I was very pleased. Thank you for your service!
I have used Molly Maids for about four years when needed. I recommend this company for house cleaning.
08/03/23 Molly Maid has done it again!!!!!! Thank you Ashley and Jen!!! My family and I look forward to seeing you ladies every time you come to our home. You ladies grace us with your wonderful presence, skills, and professionalism! Thank you ladies for continuing your hard work and dedication to our home. The Andinos
We love having Jen and Clarissa come to our home. They are always so thorough and a joy to work with! Thank you!
Team 2 Lillie and Ashley were very good when they came and did our office cleaning. They took their time and was very polite.
I called and inquired about a cleaning service and they were able to squeeze me in the same day! Everyone I spoke with was very polite and the cleaning team did an excellent job. I really appreciate that Molly Maid went above and beyond to help me. Overall a great experience and I would recommend this company to anyone.
From start to finish the team was great! Paige came and completed the walkthrough, explained the process and made sure I knew date, time for the cleaning. The cleaning crew, Team 1 came on time, was thorough and efficient. Clean home, happy customer! Thank you!
I paid for an hour but Carmen and Edith were here for longer. They were kind, did an amazing job, and clearly prioritized getting the job done instead of just leaving after the designated hour. Candace was super helpful in getting everything setup with my busy schedule. Well worth it!
We have been using Molly Maid of Memphis for about 6 months. Team 1 does a great job cleaning. They are also always on-time. I always love coming home to a clean house! The Monthly service is a bit pricey for our family especially since they are in and out of my house in less than 1.5 hours for a total house clean…
This week Latoya and Ashley did an extra exceptional job for our regularly scheduled cleaning. I have a super busy life and yesterday was a day off that I used for organizing and catching up on stuff like laundry… having Molly Maids gave me those extra hands to get the stuff done I’m never able to get to gave me my…
vs category
Blue = MOLLY, grey = house cleaning services average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%3+0.5Craft & service 20%45+9Value 10%7+0.7Momentum 8%3+0.2Track record 7%93+6.5Accountability 5%81+4.1Experts Score= 21Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
