Is MOLLY MAID of East Memphis any good?
Our verdict: mixed — #49 of 50 house cleaning services, better than 2%. Customers single out its track record and accountability; satisfaction is where it trails.
Track record — better than 93% of peers
Accountability — better than 81% of peers
Reliability — 3th percentile
Momentum — 3th percentile
Satisfaction — 1th percentile
Price $$$: 16% above typical
MOLLY MAID of East Memphis for deep clean
Clear ✕111 customers reviewed a deep clean job here and rated it 4.78★. Most paid $500+ (category typical: $283–$453). For this job it ranks #29 of 33 house cleaning services we track.
All 111 Google reviews tagged “Deep clean” · showing 20
Wonderful experience! Love the girls who helped us with cleaning our house!
I've had back surgery and unable to do so many things til I heal, I am very happy to have my home clean so I can sit back and enjoy everything. Thank you for making my home fresh
Team 12 Deborah and Maciela, came to my home for a deep clean and it job they did was amazing! I am 7 months pregnant with a 9 year old and 2 year old so keeping my home clean has become a hassle. They worked so hard and so quickly! I really appreciate everything they did! Can’t wait to see them again!
The ladies came in and got straight to it! I am 7 months pregnant with 2 older children and deep cleaning has not been a priority for me. I’m so grateful for their professionalism and care! They did an awesome job!
Team 5 of Memphis came out to clean my home and it looks beautiful. They were very detailed and so courteous. I can’t wait for them to come back and clean my upstairs.
Update: No one has reached out to follow up on the issue. However they did send me a text for the next upcoming appointment. Therefore, the response from company means nothing. No one will reach out cause the company has ethics issues.<br><br>I have multiple pets and keep a pretty clean house. I needed someone to…
The team did a great job cleaning the house.
Jessica and Megan did an amazing job on my move-in cleaning. They were thorough, fast, efficient and pleasant. I highly recommend them.
Molly Maids did a fantastic job! I am 200% satisfied with the deep clean that the team did. They're also friendly!
Team 15 - Vanessa/Roxanna - did a great job! Very through and great help!
We love Molly maids. Jane and Edith have been awesome. They are consistent and thorough. Huge benefit to our home
The ladies were skilled and thorough. Thank you so much for this service.
They did great
The cleaning was not completed. We called Molly Maid numerous times to tell someone that the cleaning needed to be finished, but no one returned our calls. We had to get someone else to complete the cleaning. We normally have good service and have used them numerous times before, but not moving forward. They…
We bought our home in 2014 and it has never been this clean. Molly Maid’s deep clean service is well worth the money. I couldn’t be happier!
My kitchen was a mess and I was stressed! Breanna D , Leah and Leann C. Did an amazing job cleaning and sanitizing my whole kitchen. I am 1000% satisfied with their work. Thank you so much ladies for saving the day
My girls were awesome!
Breanna D., Bridgette H. and Jessica V. were very professional and friendly. They did an awesome job!
We Paid $650 for a move-in deep clean they were here for about six hours when you walk in. It smells good and looks clean. We was told appliances was gonna be moved. Baseboards was gonna be wiped floors was gonna be mopped. They did a very poor job. It seems like they just cleaned the surface just to make it look…
The ladies came in with their supplies . They listened to what I asked , and went to work.<br>After I arrived back home. I was shocked at what all I saw. There wasn’t a speck of dust or grime. THE FLOORS GLEAMED. It is a comfortable and spotless place. ( it was very dusty and unkempt place). Now, it is a place…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about MOLLY MAID of East Memphis
Is MOLLY MAID of East Memphis good?
Yes by most measures: 4.7★ from 600 Google reviews and an Experts Score of 21/100 (grade D), #49 of 50 house cleaning services we track. 11.6% of reviews in the last two years were 1–2★ (category average 2.3%).
How much does MOLLY MAID of East Memphis charge?
Customers reported a typical bill of $321 (middle half $183–$484), 16% above the house cleaning services median of $277.
What do customers hire MOLLY MAID of East Memphis for?
Mostly deep clean (111), standard cleaning (108), general housekeeping (78), moving-related cleaning (31).
Does the owner respond to complaints?
The owner replied to 81% of 1–3★ reviews (category: 74%).
