Is MOLLY MAID of East Memphis any good?
Our verdict: mixed — #49 of 50 house cleaning services, better than 2%. Customers single out its track record and accountability; satisfaction is where it trails.
Track record — better than 93% of peers
Accountability — better than 81% of peers
Reliability — 3th percentile
Momentum — 3th percentile
Satisfaction — 1th percentile
Price $$$: 16% above typical
MOLLY MAID of East Memphis for general housekeeping
Clear ✕78 customers reviewed a general housekeeping job here and rated it 4.81★. Most paid $150–200 (category typical: $164–$259). For this job it ranks #22 of 28 house cleaning services we track.
All 78 Google reviews tagged “General housekeeping” · showing 20
Wonderful experience! Love the girls who helped us with cleaning our house!
Update: No one has reached out to follow up on the issue. However they did send me a text for the next upcoming appointment. Therefore, the response from company means nothing. No one will reach out cause the company has ethics issues. I have multiple pets and keep a pretty clean house. I needed someone to clean my…
Team 13 is the best! They did an amazing job cleaning my home. Extremely happy!
We love Molly maids. Jane and Edith have been awesome. They are consistent and thorough. Huge benefit to our home
Breanna D, Rebecca C, and Camry B all did a great job cleaning our home
My girls were awesome!
A Huge Thank You to Breanna D. 4, Bridgette H. 4, and Jessica V. For a service well done. I was very apprehensive about hiring cleaning services for my home, as this has been the very first time to hire someone or a Company to clean my home. But all the ladies who came to my home were respectful, careful, and…
Molly Maids is a very reliable and dependable cleaning service. My team Latoya and Camry arrived on time and asked if there were any cleaning services for them to focus on specifically. They immediately went to work and were finished in about two hours. I would recommend this team and Molly Maids.
Staff is always friendly and efficient.
I love this service my cleaning Ladies were so professional and polite and did a very good job.i will keep this service. Thank you Kenya and Alissa very respectful Ladies. In Memphis Tn.
The ladies did a great job with the house cleaning that I requested.
A big thank you to the team from Molly Maid of Memphis today! Candi R. and Bridgette H. were amazing — very professional, thorough, and kind. They worked efficiently and left my home looking fresh and spotless. I truly appreciate their effort and the great attitude they brought. Highly recommend!
Initial cleaning was of the entire house. 4 1/2 bath, 6 bedroom. Tile lower level, carpet and tile upstairs.
Molly Maid Tipton came out and did a great job! Breanna, Candi, and Kaitlyn W were professional, quick, and efficient!!
Great team. Only complaint is I am no longer receiving text notifications of upcoming service and updates on scheduled arrival and when they are on the way I have left several voicemails asking to have someone contact me to fix this but have not received a call back
Jasmin and Becky, for me, were the best, most detailed crew that has cleaned our home. Definitely would like for them to return each appointment to do our home.
The ladies arrived on time & we began by reviewing the house & what I wanted done. I'd requested a deep clean for initial visit. Upon finishing, my home looked & smelled clean! Plan to have follow up visits every two weeks. The ladies were respectful of my home, worked diligently, were professional & pleasant to…
Thought it would be a good idea to get a maid service to start cleaning my place I live in a one bedroom one bath 400 sq ft house. My interaction with Molly maid started off on a bad foot. On the day of the estimate the young lady was an hour late to our appointment. I was quoted the price of 170 and we continued…
We scheduled an initial deep cleaning for our home and the service they provided was great! Not only that, but the ladies from Team #12 were very friendly and professional. We will definitely be using Molly Maid again!
Aimee, Kalesha and Jasmin were amazing. Going above and beyond and my house hasn’t felt this good in forever. Thank you!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about MOLLY MAID of East Memphis
Is MOLLY MAID of East Memphis good?
Yes by most measures: 4.7★ from 600 Google reviews and an Experts Score of 21/100 (grade D), #49 of 50 house cleaning services we track. 11.6% of reviews in the last two years were 1–2★ (category average 2.3%).
How much does MOLLY MAID of East Memphis charge?
Customers reported a typical bill of $321 (middle half $183–$484), 16% above the house cleaning services median of $277.
What do customers hire MOLLY MAID of East Memphis for?
Mostly deep clean (111), standard cleaning (108), general housekeeping (78), moving-related cleaning (31).
Does the owner respond to complaints?
The owner replied to 81% of 1–3★ reviews (category: 74%).
