How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%49+17.2Reliability 15%17+2.6Craft & service 20%75+15Value 10%6+0.6Momentum 8%4+0.3Track record 7%89+6.2Accountability 5%92+4.6Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCOREMOLLY MAID of East Memphis
Memphis, TN · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #117Position by Experts Score among all companies we track in this category. of 124 house cleaning services · 4.7★ from 600 Google reviews
Report card
Percentile vs other house cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and track record; weakest: momentum.
Reviews for your job
Customers hired MOLLY MAID of East Memphis for 6 kinds of job.
MOLLY MAID of East Memphis for general housekeeping
Clear ✕All 78 Google reviews tagged “General housekeeping” · showing 40
Wonderful experience! Love the girls who helped us with cleaning our house!
Update: No one has reached out to follow up on the issue. However they did send me a text for the next upcoming appointment. Therefore, the response from company means nothing. No one will reach out cause the company has ethics issues. I have multiple pets and keep a pretty clean house. I needed someone to clean my…
Team 13 is the best! They did an amazing job cleaning my home. Extremely happy!
We love Molly maids. Jane and Edith have been awesome. They are consistent and thorough. Huge benefit to our home
Breanna D, Rebecca C, and Camry B all did a great job cleaning our home
My girls were awesome!
A Huge Thank You to Breanna D. 4, Bridgette H. 4, and Jessica V. For a service well done. I was very apprehensive about hiring cleaning services for my home, as this has been the very first time to hire someone or a Company to clean my home. But all the ladies who came to my home were respectful, careful, and…
Molly Maids is a very reliable and dependable cleaning service. My team Latoya and Camry arrived on time and asked if there were any cleaning services for them to focus on specifically. They immediately went to work and were finished in about two hours. I would recommend this team and Molly Maids.
Staff is always friendly and efficient.
I love this service my cleaning Ladies were so professional and polite and did a very good job.i will keep this service. Thank you Kenya and Alissa very respectful Ladies. In Memphis Tn.
The ladies did a great job with the house cleaning that I requested.
A big thank you to the team from Molly Maid of Memphis today! Candi R. and Bridgette H. were amazing — very professional, thorough, and kind. They worked efficiently and left my home looking fresh and spotless. I truly appreciate their effort and the great attitude they brought. Highly recommend!
Initial cleaning was of the entire house. 4 1/2 bath, 6 bedroom. Tile lower level, carpet and tile upstairs.
Molly Maid Tipton came out and did a great job! Breanna, Candi, and Kaitlyn W were professional, quick, and efficient!!
Great team. Only complaint is I am no longer receiving text notifications of upcoming service and updates on scheduled arrival and when they are on the way I have left several voicemails asking to have someone contact me to fix this but have not received a call back
Jasmin and Becky, for me, were the best, most detailed crew that has cleaned our home. Definitely would like for them to return each appointment to do our home.
The ladies arrived on time & we began by reviewing the house & what I wanted done. I'd requested a deep clean for initial visit. Upon finishing, my home looked & smelled clean! Plan to have follow up visits every two weeks. The ladies were respectful of my home, worked diligently, were professional & pleasant to…
Thought it would be a good idea to get a maid service to start cleaning my place I live in a one bedroom one bath 400 sq ft house. My interaction with Molly maid started off on a bad foot. On the day of the estimate the young lady was an hour late to our appointment. I was quoted the price of 170 and we continued…
We scheduled an initial deep cleaning for our home and the service they provided was great! Not only that, but the ladies from Team #12 were very friendly and professional. We will definitely be using Molly Maid again!
Aimee, Kalesha and Jasmin were amazing. Going above and beyond and my house hasn’t felt this good in forever. Thank you!!
Jasmin and Hayden did a great job- on time - such hard workers and so polite ❤️
⭐⭐⭐⭐⭐ I had a fantastic experience with Molly Maids! Hunter was great at getting everything set up as a new customer—very communicative and thorough in answering all my questions. Courtney came out to provide an estimate and was incredibly professional. She made sure to address any special needs I had and ensured I…
We were very pleased with the work done, the ladies were friendly and professional. The team we had last week was superb. I hope they will come every time. It was Team 8.
Alicia and Charity have been cleaning our house for several months now. They do a fantastic job. Very professional and very courteous. they always call and let me know when they are going to come and are very prompt. They did a full cleaning the first time and worked very hard to clean my son's house. Yesterday…
We were having a party and this housecleaning took the pressure off of me to prepare for 40 people! Will definitely use again! The team was professional and amazing!
08/03/23 Molly Maid has done it again!!!!!! Thank you Ashley and Jen!!! My family and I look forward to seeing you ladies every time you come to our home. You ladies grace us with your wonderful presence, skills, and professionalism! Thank you ladies for continuing your hard work and dedication to our home. The Andinos
Did an excellent job cleaning. Took pride in their work and it showed. Will use again
Dayla and Jennifer are awesome!!! They do such a great, thorough job and were Very personable!
I paid for an hour but Carmen and Edith were here for longer. They were kind, did an amazing job, and clearly prioritized getting the job done instead of just leaving after the designated hour. Candace was super helpful in getting everything setup with my busy schedule. Well worth it!
I had a very good experience using Molly Maids. Team 2 with Ashley and Jennifer were great no complaints and left my home spotless.
This week Latoya and Ashley did an extra exceptional job for our regularly scheduled cleaning. I have a super busy life and yesterday was a day off that I used for organizing and catching up on stuff like laundry… having Molly Maids gave me those extra hands to get the stuff done I’m never able to get to gave me my…
Team 2 does an excellent job of cleaning. They pay attention to details like watching for cobwebs and cleaning in corners. They are pleasant, respectful , and efficient. I have recommended this service to several of my friends.
Team 5 did an excellent job with my apartment. They were thorough, prompt, and professional. I was able to work from home while they worked and I had no interruptions, even taking calls and attending meetings. They were respectful of my pets and guidelines for my apartment. Page was great with scheduling and coming out for the quote.
Great job by Team 5 of Carmen and Sharbai. I love how clean our home was.
They were thorough in the work they performed, courteous and friendly.
Team #5 is amazing! Very professional and they did a wonderful job! I highly recommend them!
I can highly recommend based on my experience so far. Right from my initial inquiry through to the estimate appointment and deep clean of my apartment, I have had fantastic service from Paige and the ladies at Team 12. They not only did a great job of the cleaning and took great care in their work, but they really…
The 2 ladies that came we professional and personable. Id definitely use them again . I, unfortunately forgot their names but I think it was team 5😖
We hired Molly Maids to do a move out clean. Overall the did just fine. They missed a couple kitchen cabinets and one drawer but overall did a solid B+ job. However, be aware that MM tracks when the cleaners pull up and when they leave your house so they’re able to accurately charge you. ($150/hour) When our…
Very nice and professional. Do a great job!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Deep clean | 111 | $277–$471 |
| Standard cleaning | 108 | $158–$253 |
| General housekeeping | 78 | $153–$240 |
| Moving-related cleaning | 31 | $321–$536 |
| Interior & exterior window cleaning | 11 | $227–$398 |
| Office & workplace cleaning | 10 | $153–$283 |
