Is MOLLY MAID of East Memphis any good?
Our verdict: mixed — #49 of 50 house cleaning services, better than 2%. Customers single out its track record and accountability; satisfaction is where it trails.
Track record — better than 93% of peers
Accountability — better than 81% of peers
Reliability — 3th percentile
Momentum — 3th percentile
Satisfaction — 1th percentile
Price $$$: 16% above typical
MOLLY MAID of East Memphis for moving-related cleaning
Clear ✕31 customers reviewed a moving-related cleaning job here and rated it 4.52★. Most paid $500+ (category typical: $347–$614). For this job it ranks #25 of 25 house cleaning services we track.
All 31 Google reviews tagged “Moving-related cleaning” · showing 20
Jessica and Megan did an amazing job on my move-in cleaning. They were thorough, fast, efficient and pleasant. I highly recommend them.
Breanna D and Sherri P were amazing. Showed up early and went above and beyond what was asked of them! Highly recommend!!!
Molly maid quoted $150/hour rate and I booked 3 hour service on Aug 5th. It turned out to be that we overestimated the job and cleaning ladies left within 2 hours. When I found that I was charged over $450 on my credit card, i called customer service and promised for the refund on overcharge which never came. I…
First, the communication was terrible from start to finish. I was told I would receive a text when the cleaning team was on the way. My arrival window was 11:30 AM to 1:00 PM, but when I had not heard anything by around 2:00 PM, I texted to follow up. No response. I called around 3:00 PM and was forwarded to a…
Molly Maids did a fantastic job for us. Brenna, Bridgette, Haley, and Leanne worked really hard on cleaning our home. I highly recommend Molly Maid and their team.
Breanna D, Bridgette H, and Haley R - fantastic communication and service. They went above and beyond to get us move-in ready!
Jane, Edith and Lashelle did an incredible job cleaning my house! It was spotless when the finished. I also brought a concern to Molly Maid and they corrected it immediately. I would definitely use them again and recommend them to a friend.
I had the pleasure of having Team 1 which included Jane, Edith and Makenzie for my move out cleaning. You can tell they all work well together and take pride in their work. My home looked ready to sell after their service and I was very pleased to see the condition of items around the home!
Breanna D and Abby G of Molly Maid of Tipton did an amazing job cleaning our house. Everything looked great when they were done, and they were so professional but kind!
DO NOT USE THIS SERVICE!!!<br><br>I scheduled a move in clean at my new place and have never been so dissatisfied with a service in my entire life.<br><br>First things first, they gave me an estimated arrival time between 9:30 and 11:30 am. They also told me I would get a notification when the cleaners were on their…
Initial cleaning was of the entire house.<br>4 1/2 bath, 6 bedroom. Tile lower level, carpet and tile upstairs.
This crew arrived promptly, worked efficiently and quickly and did a great job. Would use their services again.
They sent three young ladies to clean my two bedroom apartment for a move out. They were on time, very professional and did an EXCELLENT job. I highly recommend them for your next cleaning job. I will be using them in the future. Thanks Molly Maid of Memphis!
Arrive on time, followed instructions, very happy with the work an they nice people. My cost for three hard working staff was reasonable.
Alicia and Kana from Molly Maid of Memphis did a great job with our pre-move in cleaning. Professional, efficient, friendly, and things look great! We will definitely use Molly Maid of Memphis again in the future.
Molly Maids cleaners are professional, on time, and thorough. They are very friendly and responsive to specific requests. I've been a customer of Team #2 for a year and highly recommend them.
I can highly recommend based on my experience so far. Right from my initial inquiry through to the estimate appointment and deep clean of my apartment, I have had fantastic service from Paige and the ladies at Team 12. They not only did a great job of the cleaning and took great care in their work, but they really…
Team 2 did a great job on my move out clean. Paige made it a breeze to book the session and to follow-up with me.
I called Molly Maid for my move out cleaning. Page set me up with the date I needed. She was very professional and explained everything I needed to know about their services. The crew came on time. I was very pleased with the cleaning they had done on the house. They did an excellent job. I will use their services…
Very nice and professional. Do a great job!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about MOLLY MAID of East Memphis
Is MOLLY MAID of East Memphis good?
Yes by most measures: 4.7★ from 600 Google reviews and an Experts Score of 21/100 (grade D), #49 of 50 house cleaning services we track. 11.6% of reviews in the last two years were 1–2★ (category average 2.3%).
How much does MOLLY MAID of East Memphis charge?
Customers reported a typical bill of $321 (middle half $183–$484), 16% above the house cleaning services median of $277.
What do customers hire MOLLY MAID of East Memphis for?
Mostly deep clean (111), standard cleaning (108), general housekeeping (78), moving-related cleaning (31).
Does the owner respond to complaints?
The owner replied to 81% of 1–3★ reviews (category: 74%).
