Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%1+0.4Reliability 15%3+0.5Craft & service 20%45+9Value 10%7+0.7Momentum 8%3+0.2Track record 7%93+6.5Accountability 5%81+4.1Experts Score= 21Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.21SCOREMOLLY MAID of East Memphis
Memphis, TN · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 50 house cleaning services · 4.7★ from 600 Google reviews
Report card
Percentile vs other house cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: satisfaction.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.MOLLY MAID of East Memphis is better than 1% of house cleaning services.F
1
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).MOLLY MAID of East Memphis is better than 3% of house cleaning services.F
3
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.MOLLY MAID of East Memphis is better than 45% of house cleaning services.C
45
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.MOLLY MAID of East Memphis is better than 7% of house cleaning services.F
7
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.MOLLY MAID of East Memphis is better than 3% of house cleaning services.F
3
Track recordTrack record · 7% of the scoreReview volume and years with reviews.MOLLY MAID of East Memphis is better than 93% of house cleaning services.A
93
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.MOLLY MAID of East Memphis is better than 81% of house cleaning services.A
81
Reviews for your job
Customers hired MOLLY MAID of East Memphis for 6 kinds of job.
MOLLY MAID of East Memphis for flood restoration
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$321+16% vs typical house cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 13%Reasonable 71%Overpriced 12%Not sure 4%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Deep clean | 111 | $283–$453 |
| Standard cleaning | 108 | $170–$259 |
| General housekeeping | 78 | $164–$259 |
| Moving-related cleaning | 31 | $347–$614 |
| Interior & exterior window cleaning | 11 | $253–$435 |
| Office & workplace cleaning | 10 | $183–$336 |
