Experts Reviews · Company report
Molly Maid of Fayetteville & Fort Liberty logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%92+13Replies to reviews 7%72+5.1Craft & service penalty54−4.6Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Molly Maid of Fayetteville & Fort Liberty

Fayetteville, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 14 professional organizers · 4.8★ from 820 Google reviews

Report card

Percentile vs other professional organizers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Molly Maid of Fayetteville & Fort Liberty is better than 84% of professional organizers.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Molly Maid of Fayetteville & Fort Liberty is better than 78% of professional organizers.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Molly Maid of Fayetteville & Fort Liberty is better than 54% of professional organizers.C
54
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Molly Maid of Fayetteville & Fort Liberty is better than 92% of professional organizers.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Molly Maid of Fayetteville & Fort Liberty is better than 100% of professional organizers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Molly Maid of Fayetteville & Fort Liberty is better than 72% of professional organizers.B
72

Reviews for your job

Customers hired Molly Maid of Fayetteville & Fort Liberty for 7 kinds of job.

Molly Maid of Fayetteville & Fort Liberty for interior & exterior window cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.81
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$238–$415
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Interior & exterior window cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 21 Google reviews tagged “Interior & exterior window cleaning”

Asa13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Shae and Lala did an amazing job!

Paid $300–350Interior & exterior window cleaning
Cherquar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Team 4 did a excellent job

Paid $500+OverpricedInterior & exterior window cleaning
Charles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very easy to work with friendly. Clean the house up great 👍🏽

Great priceInterior & exterior window cleaning
R.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service. Good staff. Very efficient.

Paid $350–400Reasonable priceInterior & exterior window cleaning
Ibree1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had a fantastic experience with Molly Maid of Fayetteville & Fort Liberty. The team was professional, punctual, and extremely thorough. They paid attention to the little details and left my home looking and smelling amazing. Everything from the floors to the windows was spotless, and they were very respectful of…

Paid $300–350Great priceInterior & exterior window cleaningService not listed
Kayla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Fernanda & Millee was wonderful and very quick, I would recommend them all over again

Reasonable priceInterior & exterior window cleaning
Marcie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Route 9 Ty and Chloe professional very once and quick. Did a great job.

Paid $100–150Reasonable priceInterior & exterior window cleaning
Diego2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had the pleasure of having Shae and Ty from Molly Maid clean my home, and I couldn’t be happier with the results! From the moment they arrived, they were friendly, professional, and clearly took pride in their work. They worked efficiently but with great attention to detail — every room looked spotless and fresh.…

Paid $200–250Great priceInterior & exterior window cleaning
marcus2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

They were great and on time. They were courteous and did an excellent job.

Paid $250–300Reasonable priceInterior & exterior window cleaning
Bill7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rt9 Ladies did an amazing job. I would recommend to anyone needing cleaning done. Ty and Fernanda

Interior & exterior window cleaning
Shayne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great team of ladies who had my home looking beautiful!

Deep cleanGeneral housekeepingOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Cyrise3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent very Professional I’ve referred already to 3 business owners

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kenya and Torrae do such a good job you feel guilty using anything else in your house after! 5 stars

Deep cleanGeneral housekeepingInterior & exterior window cleaning
Charles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service

Standard cleaningInterior & exterior window cleaning+ Quality
Jacqueline2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These ladies were great! We are putting a rental property on the market, and it seems like every inch of this house needs some attention. Thankfully these ladies (Route 3) were able to get to every single nook and cranny. I thought about doing the deep cleaning myself, but so relieved we went with a cleaning…

Deep cleanMoving-related cleaningOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Bristol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

They where horrible and also snooped around

Deep cleanGeneral housekeepingOffice & workplace cleaning− Responsiveness− Punctuality
Milton8 months ago★★★★★

Rating only, no written review.

Paid $200–250Reasonable priceInterior & exterior window cleaning
Clinton11 months ago★★★★★

Rating only, no written review.

Paid $200–250Reasonable priceInterior & exterior window cleaning
Tiffany7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceInterior & exterior window cleaning
chinazor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $300–350Reasonable priceInterior & exterior window cleaning
Jennifer9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Interior & exterior window cleaning+ Quality+ Value

Price

$271-1% vs typical professional organizers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 64%Overpriced 4%Not sure 4%

Jobs customers hired them for

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