Analyzing 7,238,1347.2M ReviewsFor 20,52420.5K Experts

Experts Reviews · Company report
Molly Maid of Fresno logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%79+11.2Replies to reviews 7%54+3.8Craft & service penalty85−1.5Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Molly Maid of Fresno

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #130Position by Experts Score among all companies we track in this category. of 159 house cleaning services · 4.8★ from 831 Google reviews

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Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Molly Maid of Fresno is better than 88% of house cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Molly Maid of Fresno is better than 84% of house cleaning services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Molly Maid of Fresno is better than 85% of house cleaning services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Molly Maid of Fresno is better than 79% of house cleaning services.B
79
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Molly Maid of Fresno is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Molly Maid of Fresno is better than 54% of house cleaning services.C
54

Reviews for your job

Customers hired Molly Maid of Fresno for 7 kinds of job.

Molly Maid of Fresno for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.68
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$277–$477
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 108
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 68 Google reviews tagged “Deep clean” · showing 20

RobertLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Excellent service

Deep clean
Ellie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The women Margarita and Perla were very thorough and professional. My house was spotless when they left. I very much appreciated them and their professionalism and care. They were also very friendly and patient with my pets. Definitely recommend these ladies and company.

Paid $500+Reasonable priceStandard cleaningGeneral housekeepingDeep clean
Adam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great deep clean. Promptly arrived when they said they would and did exactly what they said they would. Greatly exceeded my expectations.

Paid $500+Reasonable priceDeep clean
ChrisLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Yehimg and Magda were amazing! They were thorough in everything we asked for and needed!

Deep clean
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The cleaning of the entire house was spectacular! The ladies from Route 8 were the best. Sparkles all over!

Paid $450–500Reasonable priceInterior & exterior window cleaningDeep clean
Jamie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Araceli and Maria were WONDERFUL! Their attention to detail and dedicated work left our home clean and smelling great. Thank you, Ladies!

Paid $500+Deep clean
Scott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Evangelina, Rocio. and Margarita did a fantastic job and were very professional. Highly recommend!!

Reasonable priceDeep clean
Kerri3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ruta #3 Yehimy and Magdalena did a fabulous job! Our house had gotten extra dirty and they came in, worked extremely hard, and got it sparkling again. Thank you!

Paid $500+Reasonable priceDeep clean
Jacqueline1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Irma and Ingrid were absolutely amazing and did such a great job. Very friendly, awesome with timeliness, and an amazing cleaning. Look forward to continuing services.

Great priceDeep clean
Rosalinda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Service used one time 3,hours Deep cleaning , Rt16 , Evangelina and Rocio , great team . Pleasant , professional, hard workers.Pleased with cleaning outcome . Great service . Thank you

Paid $400–450Reasonable priceStandard cleaningGeneral housekeepingDeep clean
MICHAEL2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Araceli and Maria Q did a great job cleaning my house today. I greatly appreciate their hard work and their friendly attitude

Paid $500+Reasonable priceDeep clean
Jerry9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The team did a great job. My home hasn't looked this good in a long time.

Paid $500+Great priceDeep clean
YazminLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

First of all, Perla, Leyby, and Marisol were Wonderful ladies, the home got really messy due to busy work schedules and health problems. They got stains out that we hadn't never been able to, and left a wonderful first impression. My in-laws really liked their work. We will be booking with them again and look forward to having the same team.

Paid $500+Reasonable priceDeep clean
Betsy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

My bathtub, shower and sliding glass door have not looked this good in twenty years since the house was built.

Deep clean+ Quality+ Professionalism
Beth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

THANK YOU TEAM #11! Chuy, Julia, and Marisela did a FANTASTIC job today! Their attention to detail is amazing. Professional people and kind. We will never go with anyone else again. They are worth every. single. penny. Thank you so much!

Reasonable priceDeep clean+ Responsiveness+ Punctuality+ Quality
Maria9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They did great!!!!!! I'm so thankful!!!! And will for sure schedule the next one for maintenance!! Yamileth and Alejandra thank you tons!!

Reasonable priceDeep clean
Vicki2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Maria, Martina and Beatriz were wonderful. They arrived on time and finished earlier than expected. Very friendly.

Reasonable priceDeep clean
SunshineAndRayne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Eva and Esmeralda were very sweet and thorough. Did a nice job in record time! I’m so grateful for these ladies!!

Standard cleaningGeneral housekeepingDeep clean+ Responsiveness+ Punctuality+ Quality
Jeffrey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Route 7. Reina and Charito did a great job!

Deep clean+ Quality
S1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Luz and Margarita came for the first time and were so pleasant. They had the biggest smile and were so kind. They did an AMAZING job, everything sparkled when they were done. When they left there was two mints on the entry table. Rating a perfect 10.

Standard cleaningDeep clean+ Responsiveness+ Quality+ Professionalism

Show more deep clean reviews (48 more) →

Price

$447+77% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 67%Overpriced 7%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General housekeeping238$153–$283
Standard cleaning100$158–$253
Deep clean68$277–$477
Moving-related cleaning23$321–$536
Interior & exterior window cleaning19$225–$398
Office & workplace cleaning8$153–$283
Upholstery cleaning2$157–$297

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