Analyzing 7,238,1347.2M ReviewsFor 20,52420.5K Experts

Experts Reviews · Company report
Molly Maid of Fresno logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%79+11.2Replies to reviews 7%54+3.8Craft & service penalty85−1.5Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Molly Maid of Fresno

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #130Position by Experts Score among all companies we track in this category. of 159 house cleaning services · 4.8★ from 831 Google reviews

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Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Molly Maid of Fresno is better than 88% of house cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Molly Maid of Fresno is better than 84% of house cleaning services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Molly Maid of Fresno is better than 85% of house cleaning services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Molly Maid of Fresno is better than 79% of house cleaning services.B
79
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Molly Maid of Fresno is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Molly Maid of Fresno is better than 54% of house cleaning services.C
54

Reviews for your job

Customers hired Molly Maid of Fresno for 7 kinds of job.

Molly Maid of Fresno for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.239
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$283
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 86
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 239 Google reviews tagged “General housekeeping” · showing 20

Jayne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Molly Maid Fresno has perfectly cleaned my home on a regular schedule since 2014. Today Elizabeth and Perla are giving my home their expert care. I highly recommend all Molly Maid’s workers. Bravo! Jayne

Paid $150–200Reasonable priceGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
JoyceLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Excellent best cleaning I have had in a long time. Angelina,Maria,& Perla hard working detailed, & with friendly kind efficiency! I am sooo happy!!

Paid $200–250Reasonable priceGeneral housekeeping
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Team 7

Paid $300–350Reasonable priceStandard cleaningGeneral housekeeping
Steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Molly Maids is always on time. And does consistently great work.

Paid $150–200Reasonable priceGeneral housekeeping
Mike13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Very professional.

Paid $200–250Reasonable priceGeneral housekeeping
Ellie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The women Margarita and Perla were very thorough and professional. My house was spotless when they left. I very much appreciated them and their professionalism and care. They were also very friendly and patient with my pets. Definitely recommend these ladies and company.

Paid $500+Reasonable priceStandard cleaningGeneral housekeepingDeep clean
Natalie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wonderful customer service 👏

Paid $300–350General housekeeping
Joe9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We Rosaria and Evangelina Cleaning our home. They are both very professional and complete the job so nicely. The home feels clean and fresh when they leave.

Paid $150–200Reasonable priceGeneral housekeeping
Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always friendly and do a good job.

General housekeeping+ Professionalism
Adali6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★

I waited a long time to write this review because when I originally hired Molly Maid, I was in school and going through a very difficult personal situation, including a miscarriage. I genuinely needed the help and initially thought I had found a reliable company. The initial deep cleaning was around $500 and was…

Standard cleaningGeneral housekeeping
P9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had an excellent first cleaning from Analaura and Irma from Molly Maid. They did such a great job cleaning my place. My home feels like a home again! I’ve never used a house cleaning service before and they took good care of my place. It was very nice having someone help me with cleaning chores since life has been so busy. Thank you Analaura and Irma!

Paid $350–400Reasonable priceStandard cleaningGeneral housekeeping
Rosalinda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Service used one time 3,hours Deep cleaning , Rt16 , Evangelina and Rocio , great team . Pleasant , professional, hard workers.Pleased with cleaning outcome . Great service . Thank you

Paid $400–450Reasonable priceStandard cleaningGeneral housekeepingDeep clean
Natasha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience.

Great priceGeneral housekeeping
Gail7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Route #6 Aracel and Perla did a deep cleaning for us on 1-29-26 and did an even better job than I was expecting! Both very nice people.

Paid $500+Not sureGeneral housekeeping
Cathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Two lovely ladies came to do our initial deep clean and did a fantastic job! The house sparkles! The only thing I’ll change in the future is to have them use my steam mop. I’ve have found with house cleaners in general that the final mop seems to push dirt around more than actually clean it off the floor. Otherwise, highly recommend Molly Maids!!!

Paid $500+Reasonable priceGeneral housekeeping
KimberlyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Molly maids made a huge difference when moving into a new place. Unable to paint and clean prior to moving the ladies did a fantastic job on a last minute move in deep clean. Paying special attention to kitchen and bathroom areas so I could feel comfortable moving into my new home. Even offering kind words and hugs…

Paid $500+Great priceInterior & exterior window cleaningGeneral housekeeping
Gerald5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Evangelina Ponce and Rocia Acevedo did a wonderful job at my home definitely satisfied....

Paid $1–50Great priceGeneral housekeeping
Tomasita2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Yudith and Isabell did an amazing job! They were professional, friendly, and incredibly thorough. Every room was spotless, and they paid attention to all the little details that made such a difference. They worked efficiently and treated my home with great care and respect. I truly appreciate their hard work and…

Customer photo from Tomasita's reviewCustomer photo from Tomasita's review
Paid $100–150Great priceGeneral housekeeping
Amanda17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Leyby and Julia did an awesome job!!! My parents house was so dusty due to living in the country. I was in shock to see the transformation of their house!!! It brought tears to my eyes!!! Thank you Leyby and Julia😊🤗👍 MOLLY MAID ROOOOOOOCKS!!!

Reasonable priceGeneral housekeeping
Anne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great Team - Angelina & Maria were awesome. Very Detailed and professional.

Paid $500+Reasonable priceGeneral housekeeping

Show more general housekeeping reviews (219 more) →

Price

$447+77% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 67%Overpriced 7%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General housekeeping238$153–$283
Standard cleaning100$158–$253
Deep clean68$277–$477
Moving-related cleaning23$321–$536
Interior & exterior window cleaning19$225–$398
Office & workplace cleaning8$153–$283
Upholstery cleaning2$157–$297

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