Experts Reviews · Company report
Molly Maid of Fresno logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%79+11.2Replies to reviews 7%54+3.8Craft & service penalty85−1.5Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Molly Maid of Fresno

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #130Position by Experts Score among all companies we track in this category. of 159 house cleaning services · 4.8★ from 831 Google reviews

Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Molly Maid of Fresno is better than 88% of house cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Molly Maid of Fresno is better than 84% of house cleaning services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Molly Maid of Fresno is better than 85% of house cleaning services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Molly Maid of Fresno is better than 79% of house cleaning services.B
79
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Molly Maid of Fresno is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Molly Maid of Fresno is better than 54% of house cleaning services.C
54

Reviews for your job

Customers hired Molly Maid of Fresno for 7 kinds of job.

Molly Maid of Fresno for interior & exterior window cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$225–$398
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Interior & exterior window cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 20 Google reviews tagged “Interior & exterior window cleaning”

Peter5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Iris and Erika were wonderful. The cleaned areas I never thought could be cleaned. Great employee.

Paid $200–250Reasonable priceInterior & exterior window cleaning
Erikka3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

AMAZING SERVICE!!!! Women work hard and efficiently!

Paid $350–400Reasonable priceInterior & exterior window cleaning
AlexLocal Guide · 197 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Esperanza and irene were great honest hard working please give them a commendation they make your company what it is.give them a raise.you are lucky they work for your company.you have good employee's

Paid $400–450Reasonable priceInterior & exterior window cleaning
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The cleaning of the entire house was spectacular! The ladies from Route 8 were the best. Sparkles all over!

Paid $450–500Reasonable priceInterior & exterior window cleaningDeep clean
Isaac1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Lovely service

Paid $350–400Great priceInterior & exterior window cleaning
KimberlyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Molly maids made a huge difference when moving into a new place. Unable to paint and clean prior to moving the ladies did a fantastic job on a last minute move in deep clean. Paying special attention to kitchen and bathroom areas so I could feel comfortable moving into my new home. Even offering kind words and hugs…

Paid $500+Great priceInterior & exterior window cleaningGeneral housekeeping
DeborahLocal Guide · 152 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Professional, friendly staff. Maria, Hilda and Briseida were eager to do their job. They were always smiling and doing their best to so a great job. They did a difficult move in clean. My home.was spotless. I have never seen it look so good. I will request them for all future cleaning

Customer photo from Deborah's reviewCustomer photo from Deborah's reviewCustomer photo from Deborah's reviewCustomer photo from Deborah's review
Paid $150–200Reasonable priceInterior & exterior window cleaningService not listed
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Angelina and Maria did an amazing job!

Paid $500+Interior & exterior window cleaningGeneral housekeeping
ThatOneJesse6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Route# 7 leyby, Laura and Ana did a amazing job on my huge home thank you lady's would recommend

Great priceInterior & exterior window cleaningGeneral housekeeping
Katharine9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Angelina and Irma were wonderful and helpful! They are very professional - they kept me up to date with entire process, and did an amazing job.

Paid $500+Reasonable priceMoving-related cleaning+ Value
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great work, easy to work with. Professional. Job took 7.5 hours. A little pricey for 8 hours of work billed at $983.

Paid $500+OverpricedInterior & exterior window cleaningGeneral housekeeping
Ed3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Super clean, would recommend to other people.

Reasonable priceInterior & exterior window cleaningGeneral housekeeping
Arielle13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Want to give huge thanks to Aracely and perla for doing a wonderful job

Paid $500+Reasonable priceInterior & exterior window cleaningGeneral housekeeping
MelissaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Angelina & Maria were great they did an excellent job. They both did great.

Interior & exterior window cleaningGeneral housekeeping
Renee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From deep cleaning to standard cleaning, Ana and Perla are fabulous with the various clients I use their services for Molly Maid. Great work Route 9!

Deep cleanGeneral housekeepingInterior & exterior window cleaning+ Punctuality+ Quality+ Value
Stephanie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Aracelis is my girl! I look forward to seeing her every month! She is fast and professional! My house looks great when she is done! My dog Bailey looks forward to her visits too! Thanks Molly Maids!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Pao1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $100–150Great priceInterior & exterior window cleaning
Selenaa year ago★★★★★

Rating only, no written review.

Reasonable priceInterior & exterior window cleaningStandard cleaningGeneral housekeeping
Stacey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceInterior & exterior window cleaningStandard cleaningGeneral housekeeping
ReneeLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

General housekeepingOffice & workplace cleaningStandard cleaning

Price

$447+77% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 67%Overpriced 7%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General housekeeping238$153–$283
Standard cleaning100$158–$253
Deep clean68$277–$477
Moving-related cleaning23$321–$536
Interior & exterior window cleaning19$225–$398
Office & workplace cleaning8$153–$283
Upholstery cleaning2$157–$297

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