Experts Reviews · Company report
Molly Maid of Fresno logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%79+11.2Replies to reviews 7%54+3.8Craft & service penalty85−1.5Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Molly Maid of Fresno

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #130Position by Experts Score among all companies we track in this category. of 159 house cleaning services · 4.8★ from 831 Google reviews

Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Molly Maid of Fresno is better than 88% of house cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Molly Maid of Fresno is better than 84% of house cleaning services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Molly Maid of Fresno is better than 85% of house cleaning services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Molly Maid of Fresno is better than 79% of house cleaning services.B
79
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Molly Maid of Fresno is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Molly Maid of Fresno is better than 54% of house cleaning services.C
54

Reviews for your job

Customers hired Molly Maid of Fresno for 7 kinds of job.

Molly Maid of Fresno for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.78
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$321–$536
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#67 / 84
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Moving-related cleaning”

Elisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

We had Molly Maid come to our new home for a move-in clean up. The ladies were professional and nice. They worked hard at a great speed. They left the house completely clean. I was so impressed that I’m signing up for regular cleanings. Also, I was pleasantly surprised with the price of their regular service.

Paid $500+Reasonable priceMoving-related cleaning
Jubal2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very professional courteous The team did a exceptional job extremely happy with all the work they did Team #11 Magda Chuy Fabiola Nice job ! Thank you all very much!

Paid $500+Reasonable priceMoving-related cleaning
samantha7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This team did a great job!!

Reasonable priceMoving-related cleaning
Anna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I hired Molly Maids to clean my house when I moved out. The three women who cleaned were friendly, professional, and happy to answer questions, make suggestions and make my house look wonderful!

Paid $450–500Reasonable priceMoving-related cleaning
Jerel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Working with Molly Maid was great! We did a move-out cleaning and Angelina and Hilda came on time and did a great job. Even though we were still in the process of packing, they came in and cleaned efficiently, effectively, and finished well within the quoted time. Made the place look like the day we moved in. Great job!

Paid $300–350Great priceMoving-related cleaning
Adriane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The maids did an excellent job cleaning our house. I would use this service again.

Paid $500+Reasonable priceMoving-related cleaning
Katharine9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Angelina and Irma were wonderful and helpful! They are very professional - they kept me up to date with entire process, and did an amazing job.

Paid $500+Reasonable priceMoving-related cleaning+ Value
Danial6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Miriam, Maria B and Leyby did a great job. They were professional and detail-oriented. I do recommend this company.

Reasonable priceMoving-related cleaning
connie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very friendly and professional service. The home was completely cleaned top to bottom. The refrigerator, oven, and kitchen cabinets had never looked so good. I highly recommend Molly maids to anyone who needs professional cleaning with a smile.

Reasonable priceMoving-related cleaning
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our household has been blessed with the Mollie Maids ladies. Route #10. Today, we had the pleasure of having Eriica and Esmeralda. Both ladies were friendly, professional and when they left, our house smelled clean and fresh. 😀😀😀

Great priceStandard cleaningMoving-related cleaningGeneral housekeeping
Legato5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did an excellent job with move out cleaning! Professional and friendly. Would definitely use again.

Moving-related cleaning+ Quality+ Professionalism+ Value
Claudia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Irma and Angela were very professional and did a great job. I highly recommend Molly Maid.

Moving-related cleaning
Johanna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our family has been using the services of Molly Maid for eight years (& counting) now, since 2014 and we have our home cleaned on a weekly basis. I cannot sing enough praises for their top notch services, wonderful & attentive customer service and of course the incredible cleaning teams (our current ladies include…

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Brenden4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Molly Maid of Fresno GOT IT DONE! Running out of time when moving can be stressful, and the last thing you want to do after a move is deep clean the previous house. With only a days notice they arrived on time had the house looking better than when we first moved in! Thank you Molly Maid!

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
Jesenia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Disappointed in companies lack of communication . Had an appt 1-3pm had a call at 2:54 pm(have the call log) to inform us they wouldn’t show until 3:15. Didn’t show up till 3:30, the ladies advised to call office for a discount didn’t get that either. Time is money, and you wasted my time- 2.5 hours. The ladies…

Moving-related cleaning− Punctuality
SharonLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I have used the service for 5 years now and the ladies ALWAYS do a great job! Thank you!

Moving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
De1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rating only, no written review.

Paid $450–500Reasonable priceMoving-related cleaning
Candace5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Moving-related cleaning+ Responsiveness+ Punctuality+ Quality
JamesLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Rating only, no written review.

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Professionalism
CascerLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Moving-related cleaning+ Responsiveness+ Quality+ Professionalism
Intermountain5 years ago★★★★★

Rating only, no written review.

Moving-related cleaning
Michele5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Moving-related cleaning+ Punctuality+ Professionalism
Anthony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Moving-related cleaningOffice & workplace cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality

Price

$447+77% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 67%Overpriced 7%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General housekeeping238$153–$283
Standard cleaning100$158–$253
Deep clean68$277–$477
Moving-related cleaning23$321–$536
Interior & exterior window cleaning19$225–$398
Office & workplace cleaning8$153–$283
Upholstery cleaning2$157–$297

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